Collectibles not displayed after watch only account is added until relogin

[VolodLytvynenko]

Steps:

1. Add watch only account with collectibles
2. Go to the 'collectibles' tab

Actual result:

The collectibles are not displayed until the user performs a re-login.

Expected result:

The collectibles should be immediately visible as soon as the watch only account is added

Logs:

Status-debug-logs (1).zip

Additional info:

Feel free to reach out to me directly if you need a user with collectibles. I will provide the seed phrase.

[J-Son89]

@mmilad75, @VolodLytvynenko what's the status on this issue? Is it still a problem?

cc @smohamedjavid as you looked into account recovery recently, perhaps a part of a larger issue? 🤔

[VolodLytvynenko]

@mmilad75, @VolodLytvynenko what's the status on this issue? Is it still a problem?

cc @smohamedjavid as you looked into account recovery recently, perhaps a part of a larger issue? 🤔

Yes @J-Son89 the problem still exists

[smohamedjavid]

@VolodLytvynenko - Quick confirmation: The collectibles (which are not fetched) are from the additional accounts which are not recovered, right?

[VolodLytvynenko]

@VolodLytvynenko - Quick confirmation: The collectibles (which are not fetched) are from the additional accounts which are not recovered, right?

Hey @smohamedjavid
Collectibles are not fetched until the account is relogin in such cases:

• When an account is recovered
• When new account with collectibles is added (example: add this 0x8d2413447ff297d30bdc475f6d5cb00254685aae account as watch only)

[mmilad75]

When an account is recovered (i.e. using recovery phrase), this is the list of accounts that are returned from back end which is only one account address:

But when the same account is logged in, all of the accounts are returned:

This seems to be a backend issue.

There is also one more issue when adding a new account for the first time as watch-only account:

This is the log of calling backend using wallet_getOwnedCollectiblesAsync method. The following image is the response of the call:

Where the [] is the collectibles, 0x8d2413447f297d30bdc475f6d5cb00254685aae is the address of the account, and false is the value of hasMore property. As it can be seen, there is no collectible returned from backend.

Now, after removing the account as watch-only, and the re-add it, the following will happen:

As it can be seen, the same params are passed to the backend. But we are getting different response:

As you can see here, the list of collectibles are returned, and the value of hasMore is also true here.

[smohamedjavid]

Collectibles are not fetched until the account is relogin in such cases:

• When an account is recovered
• When new account with collectibles is added (example: add this 0x8d2413447ff297d30bdc475f6d5cb00254685aae account as watch only)

@VolodLytvynenko - Can you check in the Desktop app? Try to recover a profile with multiple accounts (with collectibles in it). I believe this issue exists in Desktop as well.

When an account is recovered (i.e. using recovery phrase), this is the list of accounts that are returned from back end which is only one account address: But when the same account is logged in, all of the accounts are returned:

@mmilad75 - I fixed it in my PR: #20160

[VolodLytvynenko]

@VolodLytvynenko - Can you check in the Desktop app? Try to recover a profile with multiple accounts (with collectibles in it). I believe this issue exists in Desktop as well.

hi @smohamedjavid On the desktop, the collectibles are shown after the account is recovered, but they are not shown for watch-only accounts even after relogin

[mmilad75]

@VolodLytvynenko - Can you check in the Desktop app? Try to recover a profile with multiple accounts (with collectibles in it). I believe this issue exists in Desktop as well.

hi @smohamedjavid On the desktop, the collectibles are shown after the account is recovered, but they are not shown for watch-only accounts even after relogin

I faced the same thing. I tested with build 2.29.0-rc.4

[smohamedjavid]

@VolodLytvynenko - Can you help us confirm whether the issue is reproducible on your end in Desktop?

[VolodLytvynenko]

@VolodLytvynenko - Can you help us confirm whether the issue is reproducible on your end in Desktop?

@smohamedjavid Yes. Will provide feedback soon

[VolodLytvynenko]

@VolodLytvynenko - Can you help us confirm whether the issue is reproducible on your end in Desktop?

@smohamedjavid On desktop, collectibles are shown immediately after the account is recovered. (on mobile they shown after relogin only)
However, for watch-only accounts, collectibles are not shown at all, even after re-login. (on mobile they shown after relogin)

logs.txt