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Can't login [username does not exist] #1408

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NathanAdored opened this issue May 9, 2017 · 40 comments
Closed

Can't login [username does not exist] #1408

NathanAdored opened this issue May 9, 2017 · 40 comments
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@NathanAdored
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Sunday evening I created a steemit account from the webpage, where I plugged in my preferred name (which wasn't yet taken), went through cellphone verification (plug the numeric code from this SMS message into that field) and the email verification (click this link from inside the email), in that order, both of which were completed successfully. However, every time I try to log in with the name I made, and with the randomly generated password, I get the error Username does not exist.

This is with the username nomadofnorad

Did something go wrong? oO

@TimCliff
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TimCliff commented May 9, 2017

After you verify your email, there is still one more step. There is currently a waiting list, which may take a few days. You should receive an email letting you know your account was approved once this is done.

@valzav
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valzav commented May 9, 2017

@NathanAdored, did you receive approval email with a link?

@NathanAdored
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NathanAdored commented May 9, 2017

Okay, this morning I got the following email:
----------------------->8----- cut here ----->8-----------------------
Hi again,

Great news, we've just approved your account.

You now have exclusive control over your Steem account, plus some free Steem to help you get started.

On Steemit you get rewarded for your curation and content according to the will of the crowd. To login, click the link below.

[link redacted]

See you on Steemit,

  • The Steemit Team

----------------------->8----- cut here ----->8----------------------

....but the link takes me to a blank white Not Found page. On the other hand, after I clicked on that link, and then went to the steemit main page, logging in worked. I think I remember trying to log in today before seeing that email (and clicking the link in it), though, and still getting Username does not exist then, but there were too many other distractions going on at the same time so I may be misremembering that from yesterday instead. If I did, I guess clicking the link in the email sorted it. Or something. oO

@gtkpr
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gtkpr commented Jun 6, 2017

i registered yesterday. confirmed my email. got an email today saying my account was approved. but i still can't login because supposedly my username still doesn't exist?? what's going on

@valzav
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valzav commented Jun 6, 2017

@gtkpr, did you create your account using the link in the approval email?

@gtkpr
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gtkpr commented Jun 7, 2017

@valzav i believe so!! i confirmed my email via a link in an email, but i also clicked on a link in the email that said my account was approved which brought me to a page with my password and everything.

@schweitzerb
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I'm running into the same issue. I followed all the steps pretty carefully, but get the same "Username does not exist" error. When I click the link in the approval email though I get an error that the account has already been created. See screenshot.

image

@valzav valzav self-assigned this Jun 8, 2017
@valzav valzav closed this as completed in 9d53b2e Jun 8, 2017
@schweitzerb
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Closed but still not working?

@valzav
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valzav commented Jun 8, 2017

@schweitzerb, it was deployed a couple of minutes ago, could you check if it fixes your issue? you need to click the link from the approval email.

@schweitzerb
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Thanks! Worked now!

@valzav
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valzav commented Jun 8, 2017

@schweitzerb, great! Thanks for helping us to nail it down. I approved you for the second account just in case you would need the name from the screenshot too.

@gtkpr
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gtkpr commented Jun 9, 2017

didn't fix my problem... :/ "username does not exist" still. it should be noted again that my account has been approved already

@gtkpr
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gtkpr commented Jun 9, 2017

actually, i followed the link in the email to confirm my email, and then followed the link in the approval email, which ended up generating a new password for my account. so now instead of getting the error "username does not exist" i'm getting the error "Incorrect password". neither the old nor the new string works

@analuisafleming
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Hi valvaz i have a similar issue but the problem it i with the password. i was using my steemit account on the google chrome web on my iphone and logged me out afer that i have tried to log in with the same result (incorrect password) i saved my master key as a print screen i made sure to be properly right and is not working.. i have read post with log in issue on steemit with iphone but not providing any solutions my account its new but i dont want to lost it..i have not lost my master key password.. please help me out

@dotnetspec
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Hi,

My username:
fr33d0md1str0

I have similar problem. Account created 4 days ago.

Received and clicked link in - "Welcome to Steemit! Confirm Your Email"

No problems but still ...
can't login

image

Any suggestions?
Thx

@originated
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@dotnetspec You will receive another email shortly with your final confirmation/and start link that will create your account. Please be patient there is currently a high demand for accounts. Thank You!

@dotnetspec
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Hi,
Thanks for that.
Just a quick note to other users. I needed to zoom out of my default zoom to see the 'create account' button. Silly, but it appeared for a moment that there was still an issue with the account creation process.
I'm using Brave browser.

@cryptojunk
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I have the same issue with my account that received the approval mail on 5th of june. username @projectzen

steemit

@TimCliff
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TimCliff commented Aug 5, 2017

@cryptojunk - please ask for help in the Steemit chat #help channel.

@habibkhadbai
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hello... i created an account on Wednesday... got verified by phone but have had no emails from steemit. I get the same response username does not exist... If i go ahead and try to create a new account my username and email shows as available but my phone number says its been used already.

username: habibkhadbai
email: habibkhadbai@gmail.com

Can someone help?

@TimCliff
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@habibkhadbai please read the steemit.com FAQ regarding account creation.

@habibkhadbai
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habibkhadbai commented Feb 19, 2018

@TimCliff Thanks for your message. I dont believe I ever got an email for verifying my account. Is there someway we can check the account creation details?

@prabinzz
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Can't i recover my username from email?? Any of the above method didn't help me ..

@habibkhadbai
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there should be a steemit helpdesk to speed this up. a promising service is turning into a poor tale.

@TimCliff
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All - please ask for help in the steemit chat #help channel. do not ask for any account creation support in GitHub.

@sizedoesntmatter
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Hi, I made my account 1/04 and today I set up my password, but when I want to sing in its showning that my user name doesnt exist. How can I deal with it?

@TimCliff
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TimCliff commented Apr 2, 2018

Please ask for help in the help channel of steem chat.

@sizedoesntmatter
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I cant sing in to chat, its shows that my user name doesnt exist.

@TimCliff
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TimCliff commented Apr 2, 2018

Steem chat logins are completely independent of Steem blockchain / Steemit logins. You should be able to setup an account there just with an email address.

@sizedoesntmatter
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Thank you :) I`ll try again.

@xxkathaxx
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I've got the same Problem. I've created my steem account yesterday after i've got the mail "one last step to set up". After i finished all the steps i wan't to login but i get same response username does not exist. What can I do? username: xxkathaxx

@TimCliff
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Please ask for help in the help channel of steem chat.

@linglung
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linglung commented May 7, 2018

why so difficult to sign up in steemit? is steemit worthed?

@TimCliff
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TimCliff commented May 7, 2018

@linglung if you are having issues, please ask for help in the help channel of steem chat.

@linglung
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linglung commented May 11, 2018

thank you @TimCliff . your classic answer as usual.
i don't want to spend my time just for trivial sign up in weird site.

many days. many months. just like this. then nothing next process. maybe is this a joke ?
steem

@TimCliff
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GitHub is not the appropriate channel to discuss account issues. There are people in the help channel of steem chat who can help you if you go there. (Read the info in the pinned messages.)

@changyupkim
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The same issue. I've received the mail that Steemit verified my account on March 12. And I clicked the link in the mail to finish up.

screen shot 2018-05-24 at 1 09 31 pm

@TimCliff
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Please ask for help in the help channel of steem chat.

@Johackwi
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I am also facing a similar issue... In creating my account, I imputed my preferred username, then confirmed my email, afterwards I was sent an SMS code... I had a network interruption here. Coming back to continue, it gets stuck on sending another code.... And the it says my username is taken, and phone used already whenever I try creating the account allover again... Help me

@TimCliff
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Please ask for help in the help channel of steem chat.

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