Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Selecting Manage Favorites Causes crash #1008

Closed
julie777 opened this issue Mar 31, 2023 · 5 comments · Fixed by #1009
Closed

Selecting Manage Favorites Causes crash #1008

julie777 opened this issue Mar 31, 2023 · 5 comments · Fixed by #1009
Assignees
Labels
bug Something isn't working released Available in a released installer

Comments

@julie777
Copy link

Problem to Solve

When I select "manage favorites" from the Favorites menu, or with the 2 dots from the favorite chooser dialog, or while in settings, it causes a crash.

Several times I just selected continue because I was in the process of writing up another issue.
Eventually it really messed up OneMore and I shut down OneNote. (It was so strange, I accidentally clicked on styles instead of favorites and it just showed 4 tiny icons, instead of the normal styles menu.)

I tried removing the last favorite I added from favorites.xml to see if that was the problem but the crash still happens. I have no idea when this behavior started because I don't remember the last time I view the settings for favorites.

I have included

  • the OneMore log
  • the details from the crash dialog
  • my favorites file (renamed .txt)

To Reproduce

Steps to reproduce the behavior:

  1. Open Favorites Menu
  2. Click Manage Favorites
  3. Crash
  4. Select Continue and the favorites table shown is empty
  5. OneMore is left very confused and OneNote needs to be restarted.

Expected Behavior

Show the settings for favorites.

Screenshots

image

image

Environment (if applicable)

  • OneNote Version: O365,
  • OneMore Version 5.8.4 with OneNote 16.0.16130.20332

Additional Context

OneMore.log
error from dialog.txt
Favorites.txt

@julie777 julie777 added bug Something isn't working unread I have seen it or had time to refine it yet labels Mar 31, 2023
@stevencohn stevencohn added next-release Addressed but not yet released and removed unread I have seen it or had time to refine it yet labels Mar 31, 2023
@stevencohn stevencohn self-assigned this Mar 31, 2023
@stevencohn
Copy link
Owner

stevencohn commented Mar 31, 2023

There's likely another favorite in your list that's orphaned, not just the last one. That table attempts to cross-check each favorite with its source and tags it as suspicious or unknown depending on what it can or cannot find.

It should crash currently for you if you choose the Check Favorites item from the three-dot menu as well. That's the same function

@stevencohn stevencohn linked a pull request Mar 31, 2023 that will close this issue
@julie777
Copy link
Author

julie777 commented Apr 1, 2023

I'm not sure what you mean by the three dot menu.

@stevencohn Are you planning to fix the crash or is that by design? ;-)

@julie777
Copy link
Author

julie777 commented Apr 1, 2023

I just found two orphaned links by just trying to go to the favorite.

They bring up a long series of message boxes in the process. I can't believe that it takes this many messages just to say "it doesn't exist".

This is what happens when I say yes I want to ignore safety and follow the link.
I assume that this mess is all Microsoft.

image
image
image
image
image
image
image
image
image

@stevencohn
Copy link
Owner

Will be fixed with the next releease. This is the three-dot menu

image

@julie777
Copy link
Author

julie777 commented Apr 2, 2023

Not for me

image

I even made the dialog wider to see if the third dot would appear.
I just realized that you are using a different version because your three dots has a dropdown and mine goes straight to settings.

@stevencohn stevencohn added released Available in a released installer and removed next-release Addressed but not yet released labels Jun 3, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working released Available in a released installer
Projects
None yet
Development

Successfully merging a pull request may close this issue.

2 participants