Sign in to your Tableau Server failed. Please check URL and credentials.

[dijikul]

Authentication not working with Active Directory Integration.

I'm unable to authenticate against our Tableau server using our tool to extract the content. We're AD integrated.

[ghost]

How are you specifying your domain name? --- Even if the server uses integrated authentication, you must explicitly specify the Windows Domain Name and Password (the REST APIs don't use integrated authentication - they require the password to be explicitly stated during sign in)

[anirudhpunuru]

Hey Ivo,

Does this work with SAML integrated Tableau server? I did create a local user(like we use in tabcmd), gave me the sign in failed error. It also gave me the same error when I used the SAML username and pass. This is what is shown in the logs :

000, 12/20/2016 11:31:36 AM, Error: Error sending sign in request: System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.TlsStream.CallProcessAuthentication(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at TableauServerRequestBase.SendHttpRequestContents_Inner(WebRequest request, String bodyText, String httpMethod)
at TableauServerRequestBase.SendPostContents(WebRequest request, String bodyText)
at TableauServerSignIn.ExecuteRequest()

Thoughts ?

[chris-brownNexmo]

I found that I got the error when using (server):
https://<sub_domain>.<my_website>.com
but it worked with:
https://<sub_domain>.<my_website>.com/#/projects
we have the server (not split into sites) so I am not sure if that effects it?

[ghost]

Thanks for pointing out the problem. -- I was assuming there was a "#" in the URL. -- I just fixed the problem (in v1.12) -- should work fine now. thanks! -ivo

[bryanmatthewsimonson]

I am also experiencing this issue, for what it's worth.

[vinaytukka]

any workaround to login into server with SAML configuration. While i am able to login into Non SAML server, not able to loginto server with SAML configuration.

[kravitej]

Hi, I'm still facing the same issue.Sign in to your Tableau Server failed. Please check URL and credentials. I'm using V1.13

[piyum24]

Can anyone help point me in the right direction? I have active directory enabled on Tableau server, I'm able to log on the server as a server admin, but I can't log on TabMigrate (error message screenshot below).

I've tried typing the URL as:

• https://tableau.COMPANYNAME.com
• https://tableau.COMPANYNAME.com/#/
• https://tableau.COMPANYNAME.com/#/projects

[alitwaij]

I had it too , turned out i had installed the wrong release. So use older one if current doesnt work