No way to cancel the thumb up / thumb down review

[olizilla]

I accidentally pressed the wrong thumb icon, but then couldn't undo it without reloading the page which'd be tedious if I'd already filled out a review comment. Suggest that we keep the other thumb icon visible and shown as unselected when they click on a positive / negative review icon.

[richsilv]

Agreed, this is what we've got now if you click thumbs up first (for example:

@jadeqwang @neynah are you happy with this?

[neynah]

@richsilv I think when you click thumbs up, it should still display the thumbs up rather than displaying the thumbs down. I know the thumbs down button displays so that the user can change their mind on the review. But I think it would be more intuitive perhaps as a toggle button or a drop-down button. The thumbsup/down that's displayed should be reflective of the current review (positive or negative). I also think that it should stay static, perhaps on the left side of "write-a-review" just so it doesn't jump around.

Also it's probably best to not pre-select an option for the rating (e.g. it gets the job done, it's amazing, it's broken, etc.) as it takes a little more effort to switch away from a selection and this might actually have an unintended impact on reviews on a larger scale. Thoughts @jadeqwang?

[jadeqwang]

Agree with @neynah on all points.

[richsilv]

@neynah - could you send me a couple of screenshots of how the interaction should work? I agree that having the thumbsup/down displayed be reflective of the current review makes sense, but it also means that you can't change your mind and select the other one.

Should we have all four buttons (the specific "It's amazing/broken" options) and then the two thumbs up, with the relevant one semi-highlighted when the user has selected it?

[neynah]

@richsilv If we have a toggle then it should let you easily swap between the two. I'll mock it up today within the next few hours to illustrate that better. My bad!

[neynah]

I think I describe it in #189. Sounds like the same issue so I'll just add the mock-up here.