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[PPT] Error creating the CFMessagePort needed to communicate with PPT. #45

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martin-robert-fink opened this issue Sep 22, 2021 · 3 comments
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help wanted Extra attention is needed IOS

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@martin-robert-fink
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On iOS get the error: [PPT] Error creating the CFMessagePort needed to communicate with PPT. when using FlutterEmailSender.send(email).

The email window comes up as expected. If I send or cancel the email, then I get the following error stream:

[AXRuntimeCommon] AX Lookup problem - errorCode:1100 error:Permission denied portName:'com.apple.iphone.axserver' PID:609 (
	0   AXRuntime                           0x00000001a5fb2c24 638F11FF-7696-30F3-A29E-8ECB6147567D + 322596
	1   AXRuntime                           0x00000001a5f685dc _AXGetPortFromCache + 708
	2   AXRuntime                           0x00000001a5f69cec AXUIElementPerformFencedActionWithValue + 488
	3   UIKit                               0x00000001f08bdc70 89D9DA59-C6CA-39FF-AF87-AB9019F15DC6 + 932976
	4   libdispatch.dylib                   0x0000000180ef1c04 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 7172
	5   libdispatch.dylib                   0x0000000180ef3950 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 14672
	6   libdispatch.dylib                   0x0000000180efb0ac 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 45228
	7   libdispatch.dylib                   0x0000000180efbc10 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 48144
	8   libdispatch.dylib                   0x0000000180f06318 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 90904
	9   libsystem_pthread.dylib             0x00000001f05b11b0 _pthread_wqthread + 288
	10  libsystem_pthread.dylib             0x00000001f05b0f50 start_wqthread + 8
)
[AXRuntimeCommon] AX Lookup problem - errorCode:1100 error:Permission denied portName:'com.apple.iphone.axserver' PID:609 (
	0   AXRuntime                           0x00000001a5fb2c24 638F11FF-7696-30F3-A29E-8ECB6147567D + 322596
	1   AXRuntime                           0x00000001a5f685dc _AXGetPortFromCache + 708
	2   AXRuntime                           0x00000001a5f69cec AXUIElementPerformFencedActionWithValue + 488
	3   UIKit                               0x00000001f08bdc70 89D9DA59-C6CA-39FF-AF87-AB9019F15DC6 + 932976
	4   libdispatch.dylib                   0x0000000180ef1c04 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 7172
	5   libdispatch.dylib                   0x0000000180ef3950 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 14672
	6   libdispatch.dylib                   0x0000000180efb0ac 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 45228
	7   libdispatch.dylib                   0x0000000180efbc10 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 48144
	8   libdispatch.dylib                   0x0000000180f06318 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 90904
	9   libsystem_pthread.dylib             0x00000001f05b11b0 _pthread_wqthread + 288
	10  libsystem_pthread.dylib             0x00000001f05b0f50 start_wqthread + 8
)
[AXRuntimeCommon] AX Lookup problem - errorCode:1100 error:Permission denied portName:'com.apple.iphone.axserver' PID:609 (
	0   AXRuntime                           0x00000001a5fb2c24 638F11FF-7696-30F3-A29E-8ECB6147567D + 322596
	1   AXRuntime                           0x00000001a5f685dc _AXGetPortFromCache + 708
	2   AXRuntime                           0x00000001a5f69cec AXUIElementPerformFencedActionWithValue + 488
	3   UIKit                               0x00000001f08bdc70 89D9DA59-C6CA-39FF-AF87-AB9019F15DC6 + 932976
	4   libdispatch.dylib                   0x0000000180ef1c04 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 7172
	5   libdispatch.dylib                   0x0000000180ef3950 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 14672
	6   libdispatch.dylib                   0x0000000180efb0ac 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 45228
	7   libdispatch.dylib                   0x0000000180efbc10 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 48144
	8   libdispatch.dylib                   0x0000000180f06318 959CD6E4-0CE7-3022-B73C-8B36F79F4745 + 90904
	9   libsystem_pthread.dylib             0x00000001f05b11b0 _pthread_wqthread + 288
	10  libsystem_pthread.dylib             0x00000001f05b0f50 start_wqthread + 8
)

Here's the flutter doctor -v:

mfink@MacBook-Pro bin % flutter doctor -v
[✓] Flutter (Channel stable, 2.5.1, on macOS 11.6 20G165 darwin-arm, locale en-US)
    • Flutter version 2.5.1 at /Users/mfink/Developer/flutter
    • Upstream repository https://github.com/flutter/flutter.git
    • Framework revision ffb2ecea52 (4 days ago), 2021-09-17 15:26:33 -0400
    • Engine revision b3af521a05
    • Dart version 2.14.2

[✓] Android toolchain - develop for Android devices (Android SDK version 31.0.0)
    • Android SDK at /Users/mfink/Library/Android/sdk
    • Platform android-31, build-tools 31.0.0
    • Java binary at: /Applications/Android Studio.app/Contents/jre/Contents/Home/bin/java
    • Java version OpenJDK Runtime Environment (build 11.0.10+0-b96-7281165)
    • All Android licenses accepted.

[✓] Xcode - develop for iOS and macOS
    • Xcode at /Applications/Xcode.app/Contents/Developer
    • Xcode 13.0, Build version 13A233
    • CocoaPods version 1.10.0

[✓] Chrome - develop for the web
    • Chrome at /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

[✓] Android Studio (version 2020.3)
    • Android Studio at /Applications/Android Studio.app/Contents
    • Flutter plugin can be installed from:
      🔨 https://plugins.jetbrains.com/plugin/9212-flutter
    • Dart plugin can be installed from:
      🔨 https://plugins.jetbrains.com/plugin/6351-dart
    • Java version OpenJDK Runtime Environment (build 11.0.10+0-b96-7281165)

[✓] VS Code (version 1.60.1)
    • VS Code at /Applications/Visual Studio Code.app/Contents
    • Flutter extension version 3.26.0

[✓] Connected device (3 available)
    • Martin iPad Pro (mobile) • 00008027-001259C10CF8402E • ios            • iOS 15.0 19A346
    • macOS (desktop)          • macos                     • darwin-arm64   • macOS 11.6 20G165
      darwin-arm
    • Chrome (web)             • chrome                    • web-javascript • Google Chrome
      93.0.4577.82

• No issues found!

is there something I'm doing wrong?
Thanks!

@taljacobson
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don't believe your doing something wrong.
can you provide more context of when this accurse.
what device your using, are you sending attachments, where are the attachments located (application cache/external storage).
are you awaiting the response?

@martin-robert-fink
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Hi - Thanks for the response. I'm using FlutterMailer to allow users to send feedback and/or request support. I am collecting device/app info, and attaching a few critical files. The app is only running on an iPad. I am awaiting sendFeeback(). Below is the entire code file:

import 'dart:io';
import 'dart:convert';

import 'package:archive/archive_io.dart';
import 'package:path_provider/path_provider.dart';
import 'package:path/path.dart';
import 'package:get/get.dart';
import 'package:flutter_mailer/flutter_mailer.dart';

import '../global_constants/constants.dart';
import '../controllers/project_controller.dart';
import './package_info.dart';
import './device_info.dart';

Future<String> get emailBody async {
  final appInfo = await packageInfo();
  final deviceInfo = await iosDeviceInfo();
  String body = 'Thank you for taking the time to provide feedback.\n\n';
  body = body + 'Type your feedback or support request here: \n\n\n';
  body = body + 'Information for troubleshooting: \n';
  body = body + 'App Version: ${appInfo[PackageInfoType.version]}\n';
  body = body + 'Build: ${appInfo[PackageInfoType.buildNumber]}\n';
  body = body + 'OS Version: ${deviceInfo[DeviceInfoType.osVersion]}\n';
  body = body + 'Device Type: ${deviceInfo[DeviceInfoType.hardwareType]}\n';
  return body;
}

Future<String?> get vcdFile async {
  Directory docDirectory = await getApplicationDocumentsDirectory();
  var vcdFile = join(docDirectory.path, Constants.vcdZipFileName);
  return (File(vcdFile).existsSync()) ? vcdFile : null;
}

Future<String?> get projectFile async {
  final _pc = Get.find<ProjectController>();
  Directory docDirectory = await getApplicationDocumentsDirectory();
  try {
    _pc.setupProjectForSaving();
    String encoded =
        const JsonEncoder.withIndent('  ').convert(_pc.project.toJson());
    String compressed =
        base64.encode(GZipEncoder().encode(utf8.encode(encoded))!);
    var projectFile = join(docDirectory.path, Constants.projectZipFileName);
    File(projectFile).writeAsStringSync(compressed, flush: true);
    return projectFile;
  } catch (_) {
    return null;
  }
}

Future<List<String>> get _attachments async {
  List<String> attachments = [];
  final _pc = Get.find<ProjectController>();
  if (_pc.isProjectOpen) {
    String? project = await projectFile;
    if (project != null) attachments = [project];
    String? vcd = await vcdFile;
    if (attachments.isNotEmpty && vcd != null) attachments.add(vcd);
    if (attachments.isEmpty && vcd != null) attachments = [vcd];
    return attachments;
  }
  return <String>[];
}

Future<void> sendFeedback() async {
  List<String>? attachments = await _attachments;
  final MailOptions mailOptions = MailOptions(
      subject: 'Support/Feedback',
      body: await emailBody,
      recipients: [Constants.feedbackEmailAddress],
      attachments: attachments,
      isHTML: false);
  try {
    await FlutterMailer.send(mailOptions);
  } catch (_) {}
}

@taljacobson
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Owner

apologies, i cant repreduce the issue.
might be an issue with ipads, which i have none.

only reference i can see with a fix is this,
https://developer.apple.com/forums/thread/120696

if any one can help a PR would be much appreciated.

@taljacobson taljacobson added the help wanted Extra attention is needed label Oct 4, 2021
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