The program keeps crashing/freezing without a warning or error code #34
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When you run the Protonect binary by itself, does it work without problems? Running kinect from the plugin together with Protonect is expected to fail. |
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@petrasovaa Thank you for your reply. Sorry for my late reply, I only have access to Tangible Landscape on Fridays. Good to know that running TL together with Protonect is bound to go wrong. Protonect seems to run without problems, indeed. TL without running protonect regurarely stops responding. When this happens the last line in the terminal just states: |
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Strange. Try running r.in.kinect directly. Sorry, I can't give you detailed instructions right now... |
Unfortunately, I did not yet have the opportunity to run r.in.kinect directly.
However, we’ve found that running solely Protonect also crashes... |
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And then it just stops, after writing the output several times before (Fri Mar 22 12:09:32 2024) |
If Protonect crashes by itself, then the issue seems to be with libfreenect2, no? I remember having issues that I was able to resolve by updating/reinstalling graphics drivers, I always had to use the proprietary nvidia drivers, not the open source one. In another similar case, it looked like the problem was in the kinect device itself, we had to replace it. |
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We updated the graphics drivers, which also updated the kernel used. The newer kernel was throwing us some problems which we had to resolve. In the end in the boot menu we disalbed the integrated Video. Now, we use the manually installed driver for the NVIDIA card. After ~15 mins it crashes again, stuck on scanning, saying "wxgui.py" not responding. At this point in time, it could indeed be the scanner itself. |
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We ran into the problem of the GLSL not being supported, see: Today we enabled the grahics card again but could not select any drivers for it, Running the following command to update the drivers: After a while it is still not responding. But in the end it could still be a faulty scanner. |
Whilst using TL, the system keeps crashing/freezing without a warning or error code making it difficult to investigate the issue.
The system was recently updated to Ubuntu 20.04 in the hopes that the issue would be resolved.
When the TL plug-in is not responding when running a scan, we can see by running protonect an entirely black screen. Killing the power of the Kinect, and replugging it, sometimes resolves the issue temporarily.
We are wondering of you know of other users with such issues or that it might be caused by hardware issues. E.g. faulty cables, scanner, or a USB port that is being used.
As to our knowledge no error code or the sorts is given, it is difficult to pin point the issue.
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