cannot logoin in with the account and password in the document?

[Oatelauser]

I use docker-compose to install Tasking AI, but I cannot log in with the account and password in the document.The login interface keeps getting stuck and the verification cannot be successful.

[jameszyao]

@Oatelauser Please ensure the backend service is ready. You can use docker ps to check the container status.

[Oatelauser]

I checked the running status of tasksingai's containers and found that they were all normal.

When I clicked to log in, I found that the request was not sent and the front-end reported an error and blocked it.

[jameszyao]

Thanks for providing these. It looks like you are trying to login from another LAN device.

1. Check whether the backend service is ready: GET http://YOUR_HOST_URL:8080/api/v1/health_check. If it does not return {"status":"success"}, restart docker.
2. Check if login works properly in a localhost environment. If so, check your firewall and security settings.

[Oatelauser]

@jameszyao I tried the method you mentioned to troubleshoot the problem, but found several problems：
1.You suspect it is a firewall problem, so I accessed the health check interface on the current machine, and the result was a 500 response.

2.After I restarted docker, I found that some containers started by docker-compose were not started.

[jameszyao]

As shown in the screenshot above, 7 containers should be started.
You can use docker-compose -p taskingai up -d to start the remaining containers.