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acd.pb.go
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acd.pb.go
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// Code generated by protoc-gen-go. DO NOT EDIT.
// versions:
// protoc-gen-go v1.34.1
// protoc (unknown)
// source: api/commons/acd.proto
package commons
import (
protoreflect "google.golang.org/protobuf/reflect/protoreflect"
protoimpl "google.golang.org/protobuf/runtime/protoimpl"
timestamppb "google.golang.org/protobuf/types/known/timestamppb"
reflect "reflect"
sync "sync"
)
const (
// Verify that this generated code is sufficiently up-to-date.
_ = protoimpl.EnforceVersion(20 - protoimpl.MinVersion)
// Verify that runtime/protoimpl is sufficiently up-to-date.
_ = protoimpl.EnforceVersion(protoimpl.MaxVersion - 20)
)
type ACDStatus int32
const (
ACDStatus_ACD_UNKNOWN ACDStatus = 0 // never used
ACDStatus_AGENT_SESSION_LOGGING_IN ACDStatus = 4100 // "AGENT_SESSION_LOGGING_IN", "Agent is logging in"),
ACDStatus_AGENT_SESSION_LOGGED_IN ACDStatus = 4110 // "AGENT_SESSION_LOGGED_IN", "Agent is logged in"),
ACDStatus_AGENT_SESSION_COMPLETED ACDStatus = 4200 // "AGENT_SESSION_COMPLETED", "Agent Session completed"),
ACDStatus_AGENT_SESSION_SUMMED ACDStatus = 4300 // "AGENT_SESSION_SUMMED", "Agent Session Summed"),
ACDStatus_AGENT_SESSION_ACCOUNTINGEXPORT ACDStatus = 4400 // "AGENT_SESSION_ACCOUNTINGEXPORT", "Agent Session Exported into
)
// Enum value maps for ACDStatus.
var (
ACDStatus_name = map[int32]string{
0: "ACD_UNKNOWN",
4100: "AGENT_SESSION_LOGGING_IN",
4110: "AGENT_SESSION_LOGGED_IN",
4200: "AGENT_SESSION_COMPLETED",
4300: "AGENT_SESSION_SUMMED",
4400: "AGENT_SESSION_ACCOUNTINGEXPORT",
}
ACDStatus_value = map[string]int32{
"ACD_UNKNOWN": 0,
"AGENT_SESSION_LOGGING_IN": 4100,
"AGENT_SESSION_LOGGED_IN": 4110,
"AGENT_SESSION_COMPLETED": 4200,
"AGENT_SESSION_SUMMED": 4300,
"AGENT_SESSION_ACCOUNTINGEXPORT": 4400,
}
)
func (x ACDStatus) Enum() *ACDStatus {
p := new(ACDStatus)
*p = x
return p
}
func (x ACDStatus) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (ACDStatus) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[0].Descriptor()
}
func (ACDStatus) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[0]
}
func (x ACDStatus) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use ACDStatus.Descriptor instead.
func (ACDStatus) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{0}
}
type AgentCallLogCallEnded int32
const (
AgentCallLogCallEnded_AGENT_CANCELLED AgentCallLogCallEnded = 0
AgentCallLogCallEnded_CALLER_DISCONNECTED AgentCallLogCallEnded = 1
AgentCallLogCallEnded_NOT_CONNECTED AgentCallLogCallEnded = 2
AgentCallLogCallEnded_AGENT_LOST AgentCallLogCallEnded = 3
AgentCallLogCallEnded_AGENT_HANGUP AgentCallLogCallEnded = 4
AgentCallLogCallEnded_CALLER_HANGUP AgentCallLogCallEnded = 5
AgentCallLogCallEnded_CALL_END_ESTIMATE AgentCallLogCallEnded = 6
)
// Enum value maps for AgentCallLogCallEnded.
var (
AgentCallLogCallEnded_name = map[int32]string{
0: "AGENT_CANCELLED",
1: "CALLER_DISCONNECTED",
2: "NOT_CONNECTED",
3: "AGENT_LOST",
4: "AGENT_HANGUP",
5: "CALLER_HANGUP",
6: "CALL_END_ESTIMATE",
}
AgentCallLogCallEnded_value = map[string]int32{
"AGENT_CANCELLED": 0,
"CALLER_DISCONNECTED": 1,
"NOT_CONNECTED": 2,
"AGENT_LOST": 3,
"AGENT_HANGUP": 4,
"CALLER_HANGUP": 5,
"CALL_END_ESTIMATE": 6,
}
)
func (x AgentCallLogCallEnded) Enum() *AgentCallLogCallEnded {
p := new(AgentCallLogCallEnded)
*p = x
return p
}
func (x AgentCallLogCallEnded) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (AgentCallLogCallEnded) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[1].Descriptor()
}
func (AgentCallLogCallEnded) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[1]
}
func (x AgentCallLogCallEnded) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use AgentCallLogCallEnded.Descriptor instead.
func (AgentCallLogCallEnded) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{1}
}
type HoldType int32
const (
HoldType_UNKNOWN HoldType = 0
HoldType_SIMPLE HoldType = 1
HoldType_MULTI HoldType = 2
)
// Enum value maps for HoldType.
var (
HoldType_name = map[int32]string{
0: "UNKNOWN",
1: "SIMPLE",
2: "MULTI",
}
HoldType_value = map[string]int32{
"UNKNOWN": 0,
"SIMPLE": 1,
"MULTI": 2,
}
)
func (x HoldType) Enum() *HoldType {
p := new(HoldType)
*p = x
return p
}
func (x HoldType) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (HoldType) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[2].Descriptor()
}
func (HoldType) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[2]
}
func (x HoldType) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use HoldType.Descriptor instead.
func (HoldType) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{2}
}
// Queued notification type definition that's going to be used by the ACD client to determine
// the notification type of the queued call
type QueuedNotificationType int32
const (
// does not have PBX Skill, doesn't have an Agent Skill, and isn't requeued
QueuedNotificationType_QueuedNotificationType_GENERAL_INITIAL QueuedNotificationType = 0
// a call with the PBX skill
QueuedNotificationType_QueuedNotificationType_PBX_INITIAL QueuedNotificationType = 1
// A call that has an agent specific call and has been isn't requeued
QueuedNotificationType_QueuedNotificationType_AGENT_BOUND_INITIAL QueuedNotificationType = 2
// A call that been requeued
QueuedNotificationType_QueuedNotificationType_GENERAL_REQUEUED QueuedNotificationType = 3
// A call that has an agent specific call and has been requeued
QueuedNotificationType_QueuedNotificationType_AGENT_BOUND_REQUEUED QueuedNotificationType = 4
)
// Enum value maps for QueuedNotificationType.
var (
QueuedNotificationType_name = map[int32]string{
0: "QueuedNotificationType_GENERAL_INITIAL",
1: "QueuedNotificationType_PBX_INITIAL",
2: "QueuedNotificationType_AGENT_BOUND_INITIAL",
3: "QueuedNotificationType_GENERAL_REQUEUED",
4: "QueuedNotificationType_AGENT_BOUND_REQUEUED",
}
QueuedNotificationType_value = map[string]int32{
"QueuedNotificationType_GENERAL_INITIAL": 0,
"QueuedNotificationType_PBX_INITIAL": 1,
"QueuedNotificationType_AGENT_BOUND_INITIAL": 2,
"QueuedNotificationType_GENERAL_REQUEUED": 3,
"QueuedNotificationType_AGENT_BOUND_REQUEUED": 4,
}
)
func (x QueuedNotificationType) Enum() *QueuedNotificationType {
p := new(QueuedNotificationType)
*p = x
return p
}
func (x QueuedNotificationType) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (QueuedNotificationType) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[3].Descriptor()
}
func (QueuedNotificationType) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[3]
}
func (x QueuedNotificationType) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use QueuedNotificationType.Descriptor instead.
func (QueuedNotificationType) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{3}
}
type TransferMemberType int32
const (
TransferMemberType_TransferMemberType_AGENT TransferMemberType = 0
TransferMemberType_TransferMemberType_CALLER TransferMemberType = 1
TransferMemberType_TransferMemberType_OUTBOUND TransferMemberType = 2
)
// Enum value maps for TransferMemberType.
var (
TransferMemberType_name = map[int32]string{
0: "TransferMemberType_AGENT",
1: "TransferMemberType_CALLER",
2: "TransferMemberType_OUTBOUND",
}
TransferMemberType_value = map[string]int32{
"TransferMemberType_AGENT": 0,
"TransferMemberType_CALLER": 1,
"TransferMemberType_OUTBOUND": 2,
}
)
func (x TransferMemberType) Enum() *TransferMemberType {
p := new(TransferMemberType)
*p = x
return p
}
func (x TransferMemberType) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (TransferMemberType) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[4].Descriptor()
}
func (TransferMemberType) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[4]
}
func (x TransferMemberType) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use TransferMemberType.Descriptor instead.
func (TransferMemberType) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{4}
}
// enum used to represent a dtmf tone
type DTMFDigit int32
const (
DTMFDigit_DTMFDigit_0 DTMFDigit = 0
DTMFDigit_DTMFDigit_1 DTMFDigit = 1
DTMFDigit_DTMFDigit_2 DTMFDigit = 2
DTMFDigit_DTMFDigit_3 DTMFDigit = 3
DTMFDigit_DTMFDigit_4 DTMFDigit = 4
DTMFDigit_DTMFDigit_5 DTMFDigit = 5
DTMFDigit_DTMFDigit_6 DTMFDigit = 6
DTMFDigit_DTMFDigit_7 DTMFDigit = 7
DTMFDigit_DTMFDigit_8 DTMFDigit = 8
DTMFDigit_DTMFDigit_9 DTMFDigit = 9
DTMFDigit_DTMFDigit_A DTMFDigit = 10
DTMFDigit_DTMFDigit_B DTMFDigit = 11
DTMFDigit_DTMFDigit_C DTMFDigit = 12
DTMFDigit_DTMFDigit_D DTMFDigit = 13
DTMFDigit_DTMFDigit_STAR DTMFDigit = 14
DTMFDigit_DTMFDigit_POUND DTMFDigit = 15
)
// Enum value maps for DTMFDigit.
var (
DTMFDigit_name = map[int32]string{
0: "DTMFDigit_0",
1: "DTMFDigit_1",
2: "DTMFDigit_2",
3: "DTMFDigit_3",
4: "DTMFDigit_4",
5: "DTMFDigit_5",
6: "DTMFDigit_6",
7: "DTMFDigit_7",
8: "DTMFDigit_8",
9: "DTMFDigit_9",
10: "DTMFDigit_A",
11: "DTMFDigit_B",
12: "DTMFDigit_C",
13: "DTMFDigit_D",
14: "DTMFDigit_STAR",
15: "DTMFDigit_POUND",
}
DTMFDigit_value = map[string]int32{
"DTMFDigit_0": 0,
"DTMFDigit_1": 1,
"DTMFDigit_2": 2,
"DTMFDigit_3": 3,
"DTMFDigit_4": 4,
"DTMFDigit_5": 5,
"DTMFDigit_6": 6,
"DTMFDigit_7": 7,
"DTMFDigit_8": 8,
"DTMFDigit_9": 9,
"DTMFDigit_A": 10,
"DTMFDigit_B": 11,
"DTMFDigit_C": 12,
"DTMFDigit_D": 13,
"DTMFDigit_STAR": 14,
"DTMFDigit_POUND": 15,
}
)
func (x DTMFDigit) Enum() *DTMFDigit {
p := new(DTMFDigit)
*p = x
return p
}
func (x DTMFDigit) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (DTMFDigit) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[5].Descriptor()
}
func (DTMFDigit) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[5]
}
func (x DTMFDigit) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use DTMFDigit.Descriptor instead.
func (DTMFDigit) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{5}
}
type AgentStatus_Enum int32
const (
AgentStatus_UNAVALIABLE AgentStatus_Enum = 0
AgentStatus_IDLE AgentStatus_Enum = 1
AgentStatus_READY AgentStatus_Enum = 2
AgentStatus_HUNGUP AgentStatus_Enum = 3
AgentStatus_DESTROYED AgentStatus_Enum = 4
AgentStatus_PEERED AgentStatus_Enum = 5
AgentStatus_PAUSED AgentStatus_Enum = 6
AgentStatus_WRAPUP AgentStatus_Enum = 7
AgentStatus_PREPARING_AFTER_IDLE AgentStatus_Enum = 8
AgentStatus_PREPARING_AFTER_WRAPUP AgentStatus_Enum = 9
AgentStatus_PREPARING_AFTER_PAUSE AgentStatus_Enum = 10
AgentStatus_PREPARING_AFTER_DIAL_CANCEL AgentStatus_Enum = 11
AgentStatus_PREPARING_AFTER_PBX_REJECT AgentStatus_Enum = 12
AgentStatus_PREPARING_AFTER_PBX_HANGUP AgentStatus_Enum = 13
AgentStatus_PREPARING_AFTER_PBX_WAS_TAKEN AgentStatus_Enum = 14
AgentStatus_PREPARING_AFTER_GUI_BUSY AgentStatus_Enum = 15
AgentStatus_MANUAL_DIAL_PREPARED AgentStatus_Enum = 16
AgentStatus_PREVIEW_DIAL_PREPARED AgentStatus_Enum = 17
AgentStatus_MANUAL_DIAL_STARTED AgentStatus_Enum = 18
AgentStatus_PREVIEW_DIAL_STARTED AgentStatus_Enum = 19
AgentStatus_OUTBOUND_LOCKED AgentStatus_Enum = 20
AgentStatus_WARM_AGENT_TRANSFER_STARTED_SOURCE AgentStatus_Enum = 21
AgentStatus_WARM_AGENT_TRANSFER_STARTED_DESTINATION AgentStatus_Enum = 22
AgentStatus_WARM_OUTBOUND_TRANSFER_STARTED AgentStatus_Enum = 23
AgentStatus_WARM_OUTBOUND_TRANSFER_PEER_LOST AgentStatus_Enum = 24
AgentStatus_PBX_POPUP_LOCKED AgentStatus_Enum = 25
AgentStatus_PEERED_WITH_CALL_ON_HOLD AgentStatus_Enum = 26
AgentStatus_CALLBACK_RESUMING AgentStatus_Enum = 27
AgentStatus_GUI_BUSY AgentStatus_Enum = 28
AgentStatus_INTERCOM AgentStatus_Enum = 29
AgentStatus_INTERCOM_RINGING_SOURCE AgentStatus_Enum = 30
AgentStatus_INTERCOM_RINGING_DESTINATION AgentStatus_Enum = 31
AgentStatus_WARM_OUTBOUND_TRANSFER_OUTBOUND_LOST AgentStatus_Enum = 32
AgentStatus_PREPARED_TO_PEER AgentStatus_Enum = 33
AgentStatus_WARM_SKILL_TRANSFER_SOURCE_PENDING AgentStatus_Enum = 34
// when the transfer has started
AgentStatus_CALLER_TRANSFER_STARTED AgentStatus_Enum = 35
// when the transfer is running and the peer hangs up
AgentStatus_CALLER_TRANSFER_LOST_PEER AgentStatus_Enum = 36
// when the transfer is running and the dest caller hangs up
AgentStatus_CALLER_TRANSFER_LOST_MERGED_CALLER AgentStatus_Enum = 37
// interim state for cold outbound transfer
AgentStatus_COLD_OUTBOUND_TRANSFER_STARTED AgentStatus_Enum = 38
// interim state for cold agent transfer
AgentStatus_COLD_AGENT_TRANSFER_STARTED AgentStatus_Enum = 39
)
// Enum value maps for AgentStatus_Enum.
var (
AgentStatus_Enum_name = map[int32]string{
0: "UNAVALIABLE",
1: "IDLE",
2: "READY",
3: "HUNGUP",
4: "DESTROYED",
5: "PEERED",
6: "PAUSED",
7: "WRAPUP",
8: "PREPARING_AFTER_IDLE",
9: "PREPARING_AFTER_WRAPUP",
10: "PREPARING_AFTER_PAUSE",
11: "PREPARING_AFTER_DIAL_CANCEL",
12: "PREPARING_AFTER_PBX_REJECT",
13: "PREPARING_AFTER_PBX_HANGUP",
14: "PREPARING_AFTER_PBX_WAS_TAKEN",
15: "PREPARING_AFTER_GUI_BUSY",
16: "MANUAL_DIAL_PREPARED",
17: "PREVIEW_DIAL_PREPARED",
18: "MANUAL_DIAL_STARTED",
19: "PREVIEW_DIAL_STARTED",
20: "OUTBOUND_LOCKED",
21: "WARM_AGENT_TRANSFER_STARTED_SOURCE",
22: "WARM_AGENT_TRANSFER_STARTED_DESTINATION",
23: "WARM_OUTBOUND_TRANSFER_STARTED",
24: "WARM_OUTBOUND_TRANSFER_PEER_LOST",
25: "PBX_POPUP_LOCKED",
26: "PEERED_WITH_CALL_ON_HOLD",
27: "CALLBACK_RESUMING",
28: "GUI_BUSY",
29: "INTERCOM",
30: "INTERCOM_RINGING_SOURCE",
31: "INTERCOM_RINGING_DESTINATION",
32: "WARM_OUTBOUND_TRANSFER_OUTBOUND_LOST",
33: "PREPARED_TO_PEER",
34: "WARM_SKILL_TRANSFER_SOURCE_PENDING",
35: "CALLER_TRANSFER_STARTED",
36: "CALLER_TRANSFER_LOST_PEER",
37: "CALLER_TRANSFER_LOST_MERGED_CALLER",
38: "COLD_OUTBOUND_TRANSFER_STARTED",
39: "COLD_AGENT_TRANSFER_STARTED",
}
AgentStatus_Enum_value = map[string]int32{
"UNAVALIABLE": 0,
"IDLE": 1,
"READY": 2,
"HUNGUP": 3,
"DESTROYED": 4,
"PEERED": 5,
"PAUSED": 6,
"WRAPUP": 7,
"PREPARING_AFTER_IDLE": 8,
"PREPARING_AFTER_WRAPUP": 9,
"PREPARING_AFTER_PAUSE": 10,
"PREPARING_AFTER_DIAL_CANCEL": 11,
"PREPARING_AFTER_PBX_REJECT": 12,
"PREPARING_AFTER_PBX_HANGUP": 13,
"PREPARING_AFTER_PBX_WAS_TAKEN": 14,
"PREPARING_AFTER_GUI_BUSY": 15,
"MANUAL_DIAL_PREPARED": 16,
"PREVIEW_DIAL_PREPARED": 17,
"MANUAL_DIAL_STARTED": 18,
"PREVIEW_DIAL_STARTED": 19,
"OUTBOUND_LOCKED": 20,
"WARM_AGENT_TRANSFER_STARTED_SOURCE": 21,
"WARM_AGENT_TRANSFER_STARTED_DESTINATION": 22,
"WARM_OUTBOUND_TRANSFER_STARTED": 23,
"WARM_OUTBOUND_TRANSFER_PEER_LOST": 24,
"PBX_POPUP_LOCKED": 25,
"PEERED_WITH_CALL_ON_HOLD": 26,
"CALLBACK_RESUMING": 27,
"GUI_BUSY": 28,
"INTERCOM": 29,
"INTERCOM_RINGING_SOURCE": 30,
"INTERCOM_RINGING_DESTINATION": 31,
"WARM_OUTBOUND_TRANSFER_OUTBOUND_LOST": 32,
"PREPARED_TO_PEER": 33,
"WARM_SKILL_TRANSFER_SOURCE_PENDING": 34,
"CALLER_TRANSFER_STARTED": 35,
"CALLER_TRANSFER_LOST_PEER": 36,
"CALLER_TRANSFER_LOST_MERGED_CALLER": 37,
"COLD_OUTBOUND_TRANSFER_STARTED": 38,
"COLD_AGENT_TRANSFER_STARTED": 39,
}
)
func (x AgentStatus_Enum) Enum() *AgentStatus_Enum {
p := new(AgentStatus_Enum)
*p = x
return p
}
func (x AgentStatus_Enum) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (AgentStatus_Enum) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[6].Descriptor()
}
func (AgentStatus_Enum) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[6]
}
func (x AgentStatus_Enum) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use AgentStatus_Enum.Descriptor instead.
func (AgentStatus_Enum) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{2, 0}
}
type CallerStatus_Enum int32
const (
CallerStatus_UNAVALIABLE CallerStatus_Enum = 0
CallerStatus_IDLE CallerStatus_Enum = 1
CallerStatus_READY CallerStatus_Enum = 2
CallerStatus_HUNGUP CallerStatus_Enum = 3
CallerStatus_DESTROYED CallerStatus_Enum = 4
CallerStatus_PEERED CallerStatus_Enum = 5
CallerStatus_OUTBOUND_LOCKED CallerStatus_Enum = 6
CallerStatus_OUTBOUND_PEERED CallerStatus_Enum = 7
CallerStatus_PBX_POPUP_LOCKED CallerStatus_Enum = 8
CallerStatus_VOICEMAIL CallerStatus_Enum = 9
CallerStatus_PEERED_WITH_CALL_ON_HOLD CallerStatus_Enum = 10
CallerStatus_CALLBACK_SUSPENDED CallerStatus_Enum = 11
CallerStatus_WARM_AGENT_TRANSFER_STARTED CallerStatus_Enum = 12
CallerStatus_WARM_OUTBOUND_TRANSFER_STARTED CallerStatus_Enum = 13
CallerStatus_OUTBOUND_DIAL_TRANSFER_STARTED CallerStatus_Enum = 14
CallerStatus_PREPARED_TO_PEER CallerStatus_Enum = 15
CallerStatus_WARM_SKILL_TRANSFER_PENDING CallerStatus_Enum = 16
// when the transfer starts for the peer
CallerStatus_CALLER_TRANSFER_PEER CallerStatus_Enum = 17
// when the transfer starts for the destination caller
CallerStatus_CALLER_TRANSFER_MERGED_CALLER CallerStatus_Enum = 18
// when the transfer is accepted and the agent leaves the transfer
CallerStatus_CALLER_PEERED CallerStatus_Enum = 19
)
// Enum value maps for CallerStatus_Enum.
var (
CallerStatus_Enum_name = map[int32]string{
0: "UNAVALIABLE",
1: "IDLE",
2: "READY",
3: "HUNGUP",
4: "DESTROYED",
5: "PEERED",
6: "OUTBOUND_LOCKED",
7: "OUTBOUND_PEERED",
8: "PBX_POPUP_LOCKED",
9: "VOICEMAIL",
10: "PEERED_WITH_CALL_ON_HOLD",
11: "CALLBACK_SUSPENDED",
12: "WARM_AGENT_TRANSFER_STARTED",
13: "WARM_OUTBOUND_TRANSFER_STARTED",
14: "OUTBOUND_DIAL_TRANSFER_STARTED",
15: "PREPARED_TO_PEER",
16: "WARM_SKILL_TRANSFER_PENDING",
17: "CALLER_TRANSFER_PEER",
18: "CALLER_TRANSFER_MERGED_CALLER",
19: "CALLER_PEERED",
}
CallerStatus_Enum_value = map[string]int32{
"UNAVALIABLE": 0,
"IDLE": 1,
"READY": 2,
"HUNGUP": 3,
"DESTROYED": 4,
"PEERED": 5,
"OUTBOUND_LOCKED": 6,
"OUTBOUND_PEERED": 7,
"PBX_POPUP_LOCKED": 8,
"VOICEMAIL": 9,
"PEERED_WITH_CALL_ON_HOLD": 10,
"CALLBACK_SUSPENDED": 11,
"WARM_AGENT_TRANSFER_STARTED": 12,
"WARM_OUTBOUND_TRANSFER_STARTED": 13,
"OUTBOUND_DIAL_TRANSFER_STARTED": 14,
"PREPARED_TO_PEER": 15,
"WARM_SKILL_TRANSFER_PENDING": 16,
"CALLER_TRANSFER_PEER": 17,
"CALLER_TRANSFER_MERGED_CALLER": 18,
"CALLER_PEERED": 19,
}
)
func (x CallerStatus_Enum) Enum() *CallerStatus_Enum {
p := new(CallerStatus_Enum)
*p = x
return p
}
func (x CallerStatus_Enum) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (CallerStatus_Enum) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[7].Descriptor()
}
func (CallerStatus_Enum) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[7]
}
func (x CallerStatus_Enum) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use CallerStatus_Enum.Descriptor instead.
func (CallerStatus_Enum) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{3, 0}
}
type CallType_Enum int32
const (
// INBOUND should be default
CallType_INBOUND CallType_Enum = 0
CallType_OUTBOUND CallType_Enum = 1
CallType_PREVIEW CallType_Enum = 2
CallType_MANUAL CallType_Enum = 3
CallType_MAC CallType_Enum = 4
)
// Enum value maps for CallType_Enum.
var (
CallType_Enum_name = map[int32]string{
0: "INBOUND",
1: "OUTBOUND",
2: "PREVIEW",
3: "MANUAL",
4: "MAC",
}
CallType_Enum_value = map[string]int32{
"INBOUND": 0,
"OUTBOUND": 1,
"PREVIEW": 2,
"MANUAL": 3,
"MAC": 4,
}
)
func (x CallType_Enum) Enum() *CallType_Enum {
p := new(CallType_Enum)
*p = x
return p
}
func (x CallType_Enum) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (CallType_Enum) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[8].Descriptor()
}
func (CallType_Enum) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[8]
}
func (x CallType_Enum) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use CallType_Enum.Descriptor instead.
func (CallType_Enum) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{4, 0}
}
type AgentDialIn_Enum int32
const (
AgentDialIn_TOLL_FREE AgentDialIn_Enum = 0
AgentDialIn_SOFTPHONE AgentDialIn_Enum = 1
AgentDialIn_LOCAL AgentDialIn_Enum = 2
)
// Enum value maps for AgentDialIn_Enum.
var (
AgentDialIn_Enum_name = map[int32]string{
0: "TOLL_FREE",
1: "SOFTPHONE",
2: "LOCAL",
}
AgentDialIn_Enum_value = map[string]int32{
"TOLL_FREE": 0,
"SOFTPHONE": 1,
"LOCAL": 2,
}
)
func (x AgentDialIn_Enum) Enum() *AgentDialIn_Enum {
p := new(AgentDialIn_Enum)
*p = x
return p
}
func (x AgentDialIn_Enum) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (AgentDialIn_Enum) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[9].Descriptor()
}
func (AgentDialIn_Enum) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[9]
}
func (x AgentDialIn_Enum) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use AgentDialIn_Enum.Descriptor instead.
func (AgentDialIn_Enum) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{5, 0}
}
type HuntGroupType_Enum int32
const (
HuntGroupType_UNCONNECTED HuntGroupType_Enum = 0
HuntGroupType_CONNECTED HuntGroupType_Enum = 1
HuntGroupType_SOFTPHONE HuntGroupType_Enum = 2
)
// Enum value maps for HuntGroupType_Enum.
var (
HuntGroupType_Enum_name = map[int32]string{
0: "UNCONNECTED",
1: "CONNECTED",
2: "SOFTPHONE",
}
HuntGroupType_Enum_value = map[string]int32{
"UNCONNECTED": 0,
"CONNECTED": 1,
"SOFTPHONE": 2,
}
)
func (x HuntGroupType_Enum) Enum() *HuntGroupType_Enum {
p := new(HuntGroupType_Enum)
*p = x
return p
}
func (x HuntGroupType_Enum) String() string {
return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x))
}
func (HuntGroupType_Enum) Descriptor() protoreflect.EnumDescriptor {
return file_api_commons_acd_proto_enumTypes[10].Descriptor()
}
func (HuntGroupType_Enum) Type() protoreflect.EnumType {
return &file_api_commons_acd_proto_enumTypes[10]
}
func (x HuntGroupType_Enum) Number() protoreflect.EnumNumber {
return protoreflect.EnumNumber(x)
}
// Deprecated: Use HuntGroupType_Enum.Descriptor instead.
func (HuntGroupType_Enum) EnumDescriptor() ([]byte, []int) {
return file_api_commons_acd_proto_rawDescGZIP(), []int{6, 0}
}
type AgentSessionLogActionKey_Enum int32
const (
// FRONTEND ENUMS
AgentSessionLogActionKey_AGENT_PAUSE_START AgentSessionLogActionKey_Enum = 0
AgentSessionLogActionKey_AGENT_PAUSE_STOP AgentSessionLogActionKey_Enum = 1
AgentSessionLogActionKey_AGENT_SKILLS_INITIAL AgentSessionLogActionKey_Enum = 2
AgentSessionLogActionKey_AGENT_LOGOUT AgentSessionLogActionKey_Enum = 3
AgentSessionLogActionKey_EXECUTED_AGENT_TRIGGER AgentSessionLogActionKey_Enum = 4
AgentSessionLogActionKey_DURATION_SINCE_LAST_LOGON AgentSessionLogActionKey_Enum = 5
AgentSessionLogActionKey_AGENT_LOGIN_IP AgentSessionLogActionKey_Enum = 6
AgentSessionLogActionKey_MAC_DECISION AgentSessionLogActionKey_Enum = 7
AgentSessionLogActionKey_MAC_10_KEY_DECISION AgentSessionLogActionKey_Enum = 8
AgentSessionLogActionKey_MAC_10_KEY_CONFIRM AgentSessionLogActionKey_Enum = 9
AgentSessionLogActionKey_HUNT_GROUP_REASSIGNMENT AgentSessionLogActionKey_Enum = 10
// PBX
AgentSessionLogActionKey_PBX_ACCEPT AgentSessionLogActionKey_Enum = 11
AgentSessionLogActionKey_PBX_HANGUP AgentSessionLogActionKey_Enum = 12
AgentSessionLogActionKey_PBX_LOST AgentSessionLogActionKey_Enum = 13
AgentSessionLogActionKey_PBX_REJECT AgentSessionLogActionKey_Enum = 14
AgentSessionLogActionKey_PBX_TIMEOUT AgentSessionLogActionKey_Enum = 15
// WARM AGENT TRANSFER
AgentSessionLogActionKey_WARM_TRANSFER_AGENT_INVITE_CALLER_INITIAL AgentSessionLogActionKey_Enum = 16
AgentSessionLogActionKey_WARM_TRANSFER_AGENT_INVITE_CALLER AgentSessionLogActionKey_Enum = 17
AgentSessionLogActionKey_WARM_TRANSFER_AGENT_START_SOURCE AgentSessionLogActionKey_Enum = 18
AgentSessionLogActionKey_WARM_TRANSFER_AGENT_END_SOURCE AgentSessionLogActionKey_Enum = 19
AgentSessionLogActionKey_WARM_TRANSFER_AGENT_START_DESTINATION AgentSessionLogActionKey_Enum = 20
AgentSessionLogActionKey_WARM_TRANSFER_AGENT_END_DESTINATION AgentSessionLogActionKey_Enum = 21
// WARM OUTBOUND TRANSFER
AgentSessionLogActionKey_WARM_TRANSFER_OUTBOUND_INVITE_CALLER_INITIAL AgentSessionLogActionKey_Enum = 22
AgentSessionLogActionKey_WARM_TRANSFER_OUTBOUND_INVITE_CALLER AgentSessionLogActionKey_Enum = 23
AgentSessionLogActionKey_WARM_TRANSFER_OUTBOUND_START AgentSessionLogActionKey_Enum = 24
AgentSessionLogActionKey_WARM_TRANSFER_OUTBOUND_END AgentSessionLogActionKey_Enum = 25
// COLD OUTBOUND TRANSFER
AgentSessionLogActionKey_COLD_TRANSFER_OUTBOUND_START AgentSessionLogActionKey_Enum = 26
// COLD AGENT TRANSFER
AgentSessionLogActionKey_COLD_TRANSFER_AGENT_START_SOURCE AgentSessionLogActionKey_Enum = 27
AgentSessionLogActionKey_COLD_TRANSFER_AGENT_END_SOURCE AgentSessionLogActionKey_Enum = 28
AgentSessionLogActionKey_COLD_TRANSFER_AGENT_START_DESTINATION AgentSessionLogActionKey_Enum = 29
AgentSessionLogActionKey_COLD_TRANSFER_AGENT_END_DESTINATION AgentSessionLogActionKey_Enum = 30
// HOLD
AgentSessionLogActionKey_HOLD_START AgentSessionLogActionKey_Enum = 31
AgentSessionLogActionKey_HOLD_END AgentSessionLogActionKey_Enum = 32
// QUEUE
AgentSessionLogActionKey_REQUEUE AgentSessionLogActionKey_Enum = 33
// VOICEMAIL
AgentSessionLogActionKey_CALLER_SENT_TO_VOICEMAIL AgentSessionLogActionKey_Enum = 34
// RECORDING
AgentSessionLogActionKey_RECORDING_START AgentSessionLogActionKey_Enum = 35
AgentSessionLogActionKey_RECORDING_STOP AgentSessionLogActionKey_Enum = 36
// PREVIEW BY RECORD
AgentSessionLogActionKey_PBR_STARTED_RECORD AgentSessionLogActionKey_Enum = 37
AgentSessionLogActionKey_PBR_FINISHED_RECORD AgentSessionLogActionKey_Enum = 38
// ACD ENUMS
AgentSessionLogActionKey_ACD_LOGOUT AgentSessionLogActionKey_Enum = 39
AgentSessionLogActionKey_ACD_REGISTER AgentSessionLogActionKey_Enum = 40
// FRONTEND WEBLINK ENUM
AgentSessionLogActionKey_EXECUTED_AGENT_WEBLINK AgentSessionLogActionKey_Enum = 41
// Transfer Hold and Unhold
AgentSessionLogActionKey_TRANSFER_HOLD_CALLER AgentSessionLogActionKey_Enum = 42
AgentSessionLogActionKey_TRANSFER_UNHOLD_CALLER AgentSessionLogActionKey_Enum = 43
AgentSessionLogActionKey_TRANSFER_HOLD_AGENT AgentSessionLogActionKey_Enum = 44
AgentSessionLogActionKey_TRANSFER_UNHOLD_AGENT AgentSessionLogActionKey_Enum = 45
AgentSessionLogActionKey_TRANSFER_HOLD AgentSessionLogActionKey_Enum = 46
AgentSessionLogActionKey_TRANSFER_UNHOLD AgentSessionLogActionKey_Enum = 47
AgentSessionLogActionKey_TRANSFER_HOLD_OUTBOUND AgentSessionLogActionKey_Enum = 48
AgentSessionLogActionKey_TRANSFER_UNHOLD_OUTBOUND AgentSessionLogActionKey_Enum = 49
// Transfer Add and Remove
AgentSessionLogActionKey_TRANSFER_ADD_OUTBOUND AgentSessionLogActionKey_Enum = 50
AgentSessionLogActionKey_TRANSFER_REMOVE_OUTBOUND AgentSessionLogActionKey_Enum = 51
// when the transfer starts for the agent
AgentSessionLogActionKey_WARM_CALLER_TRANSFER_START AgentSessionLogActionKey_Enum = 52
// when the transfer starts and the source caller is not on hold
AgentSessionLogActionKey_WARM_CALLER_TRANSFER_INVITE_CALLER_INITIAL AgentSessionLogActionKey_Enum = 53
// when during transfer and the source caller is taken of hold
AgentSessionLogActionKey_WARM_CALLER_TRANSFER_INVITE_CALLER AgentSessionLogActionKey_Enum = 54
// when the transfer ends
AgentSessionLogActionKey_WARM_CALLER_TRANSFER_END AgentSessionLogActionKey_Enum = 55
// when a manager starts a barge in
AgentSessionLogActionKey_BARGE_IN_START AgentSessionLogActionKey_Enum = 56
// when a manager stops a barge in
AgentSessionLogActionKey_BARGE_IN_STOP AgentSessionLogActionKey_Enum = 57
// when a manager joins a barge in
AgentSessionLogActionKey_BargeInCallJoined AgentSessionLogActionKey_Enum = 58
// when a manager leaves a barge in
AgentSessionLogActionKey_BargeInCallLeft AgentSessionLogActionKey_Enum = 59
)
// Enum value maps for AgentSessionLogActionKey_Enum.
var (
AgentSessionLogActionKey_Enum_name = map[int32]string{
0: "AGENT_PAUSE_START",
1: "AGENT_PAUSE_STOP",
2: "AGENT_SKILLS_INITIAL",
3: "AGENT_LOGOUT",
4: "EXECUTED_AGENT_TRIGGER",
5: "DURATION_SINCE_LAST_LOGON",
6: "AGENT_LOGIN_IP",
7: "MAC_DECISION",
8: "MAC_10_KEY_DECISION",
9: "MAC_10_KEY_CONFIRM",
10: "HUNT_GROUP_REASSIGNMENT",
11: "PBX_ACCEPT",
12: "PBX_HANGUP",
13: "PBX_LOST",
14: "PBX_REJECT",
15: "PBX_TIMEOUT",
16: "WARM_TRANSFER_AGENT_INVITE_CALLER_INITIAL",
17: "WARM_TRANSFER_AGENT_INVITE_CALLER",
18: "WARM_TRANSFER_AGENT_START_SOURCE",
19: "WARM_TRANSFER_AGENT_END_SOURCE",
20: "WARM_TRANSFER_AGENT_START_DESTINATION",
21: "WARM_TRANSFER_AGENT_END_DESTINATION",
22: "WARM_TRANSFER_OUTBOUND_INVITE_CALLER_INITIAL",
23: "WARM_TRANSFER_OUTBOUND_INVITE_CALLER",
24: "WARM_TRANSFER_OUTBOUND_START",
25: "WARM_TRANSFER_OUTBOUND_END",
26: "COLD_TRANSFER_OUTBOUND_START",
27: "COLD_TRANSFER_AGENT_START_SOURCE",
28: "COLD_TRANSFER_AGENT_END_SOURCE",
29: "COLD_TRANSFER_AGENT_START_DESTINATION",
30: "COLD_TRANSFER_AGENT_END_DESTINATION",
31: "HOLD_START",
32: "HOLD_END",
33: "REQUEUE",
34: "CALLER_SENT_TO_VOICEMAIL",
35: "RECORDING_START",
36: "RECORDING_STOP",
37: "PBR_STARTED_RECORD",
38: "PBR_FINISHED_RECORD",
39: "ACD_LOGOUT",
40: "ACD_REGISTER",
41: "EXECUTED_AGENT_WEBLINK",
42: "TRANSFER_HOLD_CALLER",
43: "TRANSFER_UNHOLD_CALLER",
44: "TRANSFER_HOLD_AGENT",
45: "TRANSFER_UNHOLD_AGENT",
46: "TRANSFER_HOLD",
47: "TRANSFER_UNHOLD",
48: "TRANSFER_HOLD_OUTBOUND",
49: "TRANSFER_UNHOLD_OUTBOUND",
50: "TRANSFER_ADD_OUTBOUND",
51: "TRANSFER_REMOVE_OUTBOUND",
52: "WARM_CALLER_TRANSFER_START",
53: "WARM_CALLER_TRANSFER_INVITE_CALLER_INITIAL",
54: "WARM_CALLER_TRANSFER_INVITE_CALLER",
55: "WARM_CALLER_TRANSFER_END",
56: "BARGE_IN_START",
57: "BARGE_IN_STOP",
58: "BargeInCallJoined",
59: "BargeInCallLeft",
}
AgentSessionLogActionKey_Enum_value = map[string]int32{
"AGENT_PAUSE_START": 0,
"AGENT_PAUSE_STOP": 1,
"AGENT_SKILLS_INITIAL": 2,
"AGENT_LOGOUT": 3,
"EXECUTED_AGENT_TRIGGER": 4,
"DURATION_SINCE_LAST_LOGON": 5,
"AGENT_LOGIN_IP": 6,
"MAC_DECISION": 7,
"MAC_10_KEY_DECISION": 8,
"MAC_10_KEY_CONFIRM": 9,
"HUNT_GROUP_REASSIGNMENT": 10,
"PBX_ACCEPT": 11,
"PBX_HANGUP": 12,
"PBX_LOST": 13,
"PBX_REJECT": 14,
"PBX_TIMEOUT": 15,
"WARM_TRANSFER_AGENT_INVITE_CALLER_INITIAL": 16,
"WARM_TRANSFER_AGENT_INVITE_CALLER": 17,
"WARM_TRANSFER_AGENT_START_SOURCE": 18,
"WARM_TRANSFER_AGENT_END_SOURCE": 19,
"WARM_TRANSFER_AGENT_START_DESTINATION": 20,
"WARM_TRANSFER_AGENT_END_DESTINATION": 21,
"WARM_TRANSFER_OUTBOUND_INVITE_CALLER_INITIAL": 22,
"WARM_TRANSFER_OUTBOUND_INVITE_CALLER": 23,
"WARM_TRANSFER_OUTBOUND_START": 24,
"WARM_TRANSFER_OUTBOUND_END": 25,
"COLD_TRANSFER_OUTBOUND_START": 26,
"COLD_TRANSFER_AGENT_START_SOURCE": 27,
"COLD_TRANSFER_AGENT_END_SOURCE": 28,
"COLD_TRANSFER_AGENT_START_DESTINATION": 29,
"COLD_TRANSFER_AGENT_END_DESTINATION": 30,
"HOLD_START": 31,
"HOLD_END": 32,
"REQUEUE": 33,