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kendo.support.mobileOS returns false on mobile devices in Desktop mode #5924

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IvanDanchev opened this issue Jul 15, 2020 · 2 comments
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Bug FP: Completed Sync status with associated Feedback Item jQuery SEV: Medium Touch Devices
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@IvanDanchev
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Bug report

Reported for iPad Air 2, tested and reproduced on iPad Pro 2020 12.9' iOS 13.5.1.

Reproduction of the problem

Dojo example.

  1. The result of kendo.support.mobileOS is displayed with an alert.

Current behavior

mobileOS returns false.

Expected/desired behavior

mobileOS returns an object with information about the mobile OS, device and browser.

Environment

  • Kendo UI version: 2020.2.617
  • jQuery version: x.y
  • Browser: [ iOS XX Safari | iOS Firefox ]
@IvanDanchev IvanDanchev added Bug SEV: Medium jQuery Kendo1 FP: Unplanned Sync status with associated Feedback Item labels Jul 15, 2020
@dmanova dmanova changed the title kendo.support.mobileOS returns false on iOS 13.5.1 (Safari and Firefox) kendo.support.mobileOS returns false on mobile devices in Desktop mode Nov 4, 2020
@dmanova
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dmanova commented Nov 4, 2020

The issue is valid also for Android mobile devices when in Desktop mode. iPad users start experiencing it more often because since iOS 13 the Desktop mode is the default one for iPad. Before this version, the Mobile mode was the default one.

As a workaround in most cases kendo.support.mobileOS could be replaced by kendo.support.touch

@kendo-bot kendo-bot added FP: Planned Sync status with associated Feedback Item FP: In Development Sync status with associated Feedback Item and removed FP: Unplanned Sync status with associated Feedback Item FP: Planned Sync status with associated Feedback Item labels Feb 2, 2022
@Dimitar-Goshev
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The fix for this issue #5552 fixes kendo.support.mobileOS to return object, instead of false for Safari on iPad with iOS 14. The Android issue mentioned in comments is will not be addressed at this time. Feel free to log it as a separate issue, if there are reports for this scenario.

@kendo-bot kendo-bot added FP: Completed Sync status with associated Feedback Item and removed FP: In Development Sync status with associated Feedback Item labels Feb 3, 2022
@Dimitar-Goshev Dimitar-Goshev added this to the 2022.R1.SP.next milestone Feb 3, 2022
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Labels
Bug FP: Completed Sync status with associated Feedback Item jQuery SEV: Medium Touch Devices
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