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Cannot access the repository at the moment. #1075

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belzebubek opened this issue Apr 6, 2023 · 5 comments
Closed

Cannot access the repository at the moment. #1075

belzebubek opened this issue Apr 6, 2023 · 5 comments
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external Issue is outside our code needs feedback Further information is requested

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@belzebubek
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Admin panel - extensions - snappymail cannot fetch list of extensions. Error message is:
"Cannot access the repository at the moment."

error message found in WWW server log file:

PHP message: PHP Warning: stream_socket_client(): php_network_getaddresses: getaddrinfo for snappymail.eu failed: no address associated with name in /htdocs/snappymail/snappymail/v/2.27.3/app/libraries/snappymail/http/request/socket.php on line 79PHP message: PHP Warning: stream_socket_client(): Unable to connect to ssl://snappymail.eu:443 (php_network_getaddresses: getaddrinfo for snappymail.eu failed: no address associated with name) in /htdocs/snappymail/snappymail/v/2.27.3/app/libraries/snappymail/http/request/socket.php on line 79

Name is resolvable on the same machine:

$ host snappymail.eu
snappymail.eu has address 84.22.110.35
snappymail.eu has IPv6 address 2a02:2770:15:0:21a:4aff:feff:f9b6
snappymail.eu mail is handled by 0 snappymail.eu.

OS: OpenBSD
$ php-8.1 -v
PHP 8.1.17 (cli) (built: Mar 30 2023 08:45:53) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.1.17, Copyright (c) Zend Technologies

@the-djmaze
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Restart PHP and try again.

@belzebubek
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belzebubek commented Apr 7, 2023

It doesn't help. I use php-fpm 8.1. Anything else I can try?

@the-djmaze
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the-djmaze commented Apr 11, 2023

Strange, as the issue is your PHP communication with your DNS fails.
Normally when restarting PHP-FPM it should work.

As php_network_getaddresses: getaddrinfo for .... failed: no address associated with name reveals the issue.

Maybe restart the whole server?

@the-djmaze the-djmaze added external Issue is outside our code needs feedback Further information is requested labels Apr 11, 2023
@belzebubek
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I did. I think this is platform specific - OpenBSD. I did even upgrade from 7.2 to 7.3 recently. The issue persists.

@the-djmaze
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Could you run a DNS trace?
Maybe it is a problem with the nameservers i use.

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