Document a process for identifying and appointing an independent ombudsman to handle code of conduct concerns

[AoifeHughes]

Summary

We need to document a process for identifying and appointing an independent ombudsman to handle code of conduct concerns. The documentation should cover the importance of the ombudsman being external to the organisation and having a degree of independence to ensure fair and unbiased handling of concerns. Potential criteria for selecting an ombudsman and thoughts on defining their scope of authority should also be included.

What needs to be done?

• Define criteria for selecting an independent ombudsman
• Document process for appointing the ombudsman
• Specify scope of ombudsman's authority and responsibilities
• Determine how ombudsman will receive and investigate code of conduct concerns

Who can help?

• Leadership team to weigh in on ombudsman criteria and appointment process

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Updates

• This has come up follow discussions around Added point to expected behaviour, altered indexing #3643

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