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API Documentation about template #61

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kkadosh opened this issue Aug 9, 2018 · 3 comments
Closed

API Documentation about template #61

kkadosh opened this issue Aug 9, 2018 · 3 comments

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@kkadosh
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kkadosh commented Aug 9, 2018

Hy!

I was looking into your API Documentation, and i don't see how/if it's possible to create a case from a template.
If it is possible to do that through the API, is it possible to document it please ? :)

@kkadosh
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kkadosh commented Aug 9, 2018

After some debugging, it's seems that we can provide the attribute template as below :

POST /api/case HTTP/1.1
... HEADER ...

{"status":"Open","title":"test","template":"My Template"}

@ghost
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ghost commented Aug 28, 2018

Oh, so I can create a template via the API??

@ghost
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ghost commented Aug 28, 2018

sorry I see, you are trying to choose the template via the api string upon a case creation. I need to create templates via api...

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