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Artwork not completely downloading. #38

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uVSthem opened this issue Jun 21, 2023 · 3 comments
Open

Artwork not completely downloading. #38

uVSthem opened this issue Jun 21, 2023 · 3 comments
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bug Something isn't working ticketed Ticketed in Jira

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@uVSthem
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uVSthem commented Jun 21, 2023

kodi.log
V4 does not give me all the season artwork posters. I only get the default one. When I go to choose a different poster there is nothing else to select. V3 (new) works fine.

@antheaezzell antheaezzell added bug Something isn't working ticketed Ticketed in Jira labels Jul 6, 2023
@antheaezzell
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@uVSthem we will look into it.

Jira ticket for our reference - https://whipmedia.atlassian.net/browse/TVD-3791

@symean
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symean commented Sep 5, 2023

This is happening for me too as of today. I was using an older version of Kodi and the add-on until about a week ago.

Artwork at the top TV Show level seems to return many options as usual, but each season only shows one option for Poster artwork. In at least one case the one poster option returned is not even in English, which is set in the add-on Settings (and in Kodi) as my default language.

In several instances I compared the information of the poster shown to one of theposters on thetvdb.com which was not shown; and the format, resolution, language, series, and season were all identical. Size was similar (eg.. 90Kb vs 80Kb).

In a couple of cases it has not returned a poster at all, but rather looks like it has fallen back to fanart, which is the wrong dimensions so it has squashed it to fit the poster dimensions.

Hope this info helps!

@antheaezzell
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I'll update the priority on this @symean . We haven't been able to get to it thus far.

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