Blank Page @ /login

[mannibis]

Ombi build Version:

V 3.0.2124-DotNetCore

Update Branch:

Open Beta

Media Sever:

Plex

Media Server Version:

Operating System:

OSX

Ombi Applicable Logs (from /logs/ directory or the Admin page):

Problem Description:

So i was able to successfully install v3 on OSX. Thank you BTW!

Upon setting the reverse proxy root to "/ombi" and restarting, I am now getting a completely blank page. It acts as if it's loading but I get nothing @ the /login page.

Here is the HTML source:
https://hastebin.com/jolihuvuhe.xml

Not sure how I get the logs, there is no "/logs" directory in the root folder and the terminal output showed no errors.

BTW, I'm staff at DOGnzb, I was installing this to test the DOGnzb API and it works wonderfully. Now, just so I can get Ombi v3 working properly, I will be a happy man. Thanks again!

Reproduction Steps:

Please include any steps to reproduce the issue, this the request that is causing the problem etc.

[tidusjar]

Ok!

So since you have the root path as /Ombi you need to access it via localhost:5000/ombi/login

:)

[mannibis]

What I mean is that that page is blank. IP:5000/ombi/login is blank with a black background. It even shows the red loading bar on top but no forms show up to enter a username. Sorry if I didn’t explain that well

…

On Tue, Oct 17, 2017 at 2:03 AM Jamie ***@***.***> wrote: Ok! So since you have the root path as /Ombi you need to access it via localhost:5000/ombi/login :) — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1580 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AHbOnqGSraUL1MQ0T2bq0IclBeWy2V-hks5stEMVgaJpZM4P7X35> .

[tidusjar]

What's in the browsers console?

[SCRPD]

Same problem.
I added /plexrequests & I get the same blank page for login.

Tried restarting the service & clearing cache.

Edit, it's back up after a second service restart.

[mannibis]

I’ll check when I get back to my computer. I pasted the HTML source but that probably doesn’t help.

…

On Tue, Oct 17, 2017 at 8:48 PM SCRPD ***@***.***> wrote: Same problem. I added /plexrequests & I get the same blank page for login. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1580 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AHbOnptymxsLd5N9ZlvO6veU5QYBhVUnks5stUrpgaJpZM4P7X35> .

[mannibis]

This is what the console shows:

vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:8 ERROR Error: Uncaught (in promise): Error: Cannot match any routes. URL Segment: 'ombi'
Error: Cannot match any routes. URL Segment: 'ombi'
at t.noMatchError (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:584)
at e.selector (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:584)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:778)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at t.noMatchError (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:584)
at e.selector (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:584)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:778)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at l (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:993)
at l (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:993)
at vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:993
at t.invokeTask (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:986)
at Object.onInvokeTask (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:36)
at t.invokeTask (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:986)
at r.runTask (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:986)
at i (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:986)
at
_ @ vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:8
vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:986 Uncaught (in promise) Error: Cannot match any routes. URL Segment: 'ombi'
at t.noMatchError (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:584)
at e.selector (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:584)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:778)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:986 Uncaught (in promise) Error: Cannot match any routes. URL Segment: 'ombi'
at t.noMatchError (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:584)
at e.selector (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:584)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:778)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e.error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)
at e._error (vendor.js?v=ifwwkNLyFMGUSJFgkttiWkEC0dEsMrQcmw1eX6hnnoU:528)

[goldenpipes]

I had this error before Force reload fixed it for me.

[tidusjar]

That's strange, you 100% restarted Ombi after you added the base url?

Maybe try a Force Reload like @goldenpipes suggested or clear your browsers cache?

[mannibis]

OK, I did a Forced Refresh, lost all my settings, but after re-setting /ombi as the base URL, it works.

Now...how do I update without losing all my settings? I usually just delete the root folder, wget the new tar.gz and extract and rerun ./Ombi. How should I normally be updating?

[tidusjar]

Yeah that should work, since the database is generated at runtime and is not included in the zip.

[SilverSix311]

This is happening to me right now... I'm not sure what a "Forced Refresh" is.

location /request {
    auth_basic off;
    proxy_pass http://127.0.0.1:5000;
    proxy_set_header Host $host;
    proxy_set_header X-Real-IP $remote_addr;
    proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        }

[tidusjar]

Please can you raise a new issue @SilverSix311 and include any browser/console errors?