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Can't connect #14

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bonepl opened this issue Dec 17, 2021 · 2 comments
Closed

Can't connect #14

bonepl opened this issue Dec 17, 2021 · 2 comments

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@bonepl
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bonepl commented Dec 17, 2021

Hi, I'm inputing my hik-connect username and password but integration keeps rejecting me.

They work on hik-connect web as well as in iVMS-4200.

Any idea what can be wrong?
@tomasbedrich
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Hi, could you please provide the logs as per the guide? https://github.com/tomasbedrich/home-assistant-hikconnect/blob/main/DEBUGGING.md Then I can verify what's wrong.

@bonepl
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bonepl commented Dec 17, 2021

Nevermind, I upgraded firmware in my devices and it works fine now :)

@bonepl bonepl closed this as completed Dec 17, 2021
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@tomasbedrich @bonepl