broken thumbnail on dropbox

[ifedapoolarewaju]

When access companion on a domain different from the client domain, the dropbox thumbnails appear as broken images.

The reason for this issue is because the dropbox thumbnail is an image url that requires cookie credentials to load. If the domains are different, the cookie will not be sent, hence the image will not load.

[onassar]

We're running into this as well.

Here is our temporary fix using CSS for failed images:

The CSS for this is:

img.uppy-Dashboard-Item-previewImg::before {  
    content: " ";
    display: block;
    top: 0;
    position: absolute;
    width: 100%;
    height: 100%;
    background-color: rgb(230, 230, 230);
}

img.uppy-Dashboard-Item-previewImg::after {  
    content: "Preview not \A available";
    white-space: pre-wrap;
    display: block;
    top: 0;
    font-size: 14px;
    color: rgb(100, 100, 100);
    position: absolute;
    width: 100%;
    text-align: center;
    padding-top: 46px;
}

[onassar]

Any update on this?

[onassar]

Checking in on this.

[bherrero]

I've just run into this issue as well, both with dropbox and box. Am I missing some config to sort this out?

[Murderlon]

I personally can't recreate this with a different companion domain (https://companion.uppy.io) than the client domain (localhost). If anyone can provide a reproducible example that would help moving this along.