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App crash #4

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hellojaccc opened this issue Jul 11, 2021 · 1 comment
Closed

App crash #4

hellojaccc opened this issue Jul 11, 2021 · 1 comment
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bug Something isn't working

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@hellojaccc
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Describe the bug
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App crashes when i click something

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Click anything like photos, setting options

Expected behavior
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Screenshots
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Smartphone (please complete the following information):

  • Device: iPhone 7
  • OS: iOS 14.6
  • Browser: [e.g. stock browser, safari, firefox]
  • App Version: 2.1.1

Additional context
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https://www.icloud.com/iclouddrive/0Ac-QPcqV0YP7gncvbKnBPIzg#swiftybeaver

@hellojaccc hellojaccc added the bug Something isn't working label Jul 11, 2021
@vin047 vin047 added this to Later in Product Roadmap Aug 16, 2021
@vin047
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vin047 commented Aug 16, 2021

I think the issue was caused due to the app encountering an unexpected photo file type. Previous version of TripUp attempted to convert media to cross-platform file types, but the use case for non-cross-platform photos hadn't been implemented yet. If this was the issue, then this was fixed with the latest release, App Store version 2.1.2, build no 1.1.2.17 which doesn't convert media anymore.

@hellojaccc let me know if you're still experiencing this crash after updating the app – if so, I will re-evaluate 🙂

@vin047 vin047 closed this as completed Aug 16, 2021
Product Roadmap automation moved this from Later to Completed Aug 16, 2021
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