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Email import #630

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armhub opened this issue Sep 20, 2018 · 31 comments
Open

Email import #630

armhub opened this issue Sep 20, 2018 · 31 comments
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@armhub
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@armhub armhub commented Sep 20, 2018

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@armhub armhub added this to the Roadmap milestone Sep 20, 2018
@MatMatt
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@MatMatt MatMatt commented Jan 19, 2019

Is there a schedule for the email import (i.e. gmail -> tuta)? (This is what stops me to do the final migration to tuta.)

@charlag
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@charlag charlag commented Jan 19, 2019

@MatMatt
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@MatMatt MatMatt commented Jan 19, 2019

ETA?

@charlag
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@charlag charlag commented Jan 19, 2019

No estimated time until it lands. You can check the approximate order of feature implementation on the roadmap. We know that it's something a lot of people need but we try to balance needs of different users. Hope you understand.

@mummybot
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@mummybot mummybot commented Feb 14, 2019

To be able to migrate email to Tutanota will open your product up to a horde of new customers. Eagerly awaiting this feature to become available!

@MatMatt
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@MatMatt MatMatt commented Feb 15, 2019

@g-k-m
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@g-k-m g-k-m commented Jun 30, 2019

I wanna switch to tutanota so badly cuz my friends say gmail is bad and google ceo wakes up by reading our emails, but the lack of email import feature is preventing me from doing so :(
Now they laugh at me and call me a loser

@jawiz
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@jawiz jawiz commented Aug 12, 2019

If I want to contribute towards getting this feature developed, what would be the outline processing required here? Parse e-mail files and index them securely?

@charlag
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@charlag charlag commented Aug 16, 2019

@jawiz there's a problem with IDs which include timestamp & we have some ideas on how to solve this but this is not a client-side issue. Parsing emails is not a big deal I think.

@jawiz
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@jawiz jawiz commented Aug 16, 2019

@charlag Got it. Is it so that the server-side code is not open-source?

@charlag
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@charlag charlag commented Aug 16, 2019

@jawiz yes, we evaluate the idea of publishing a smaller server, suitable for self-hosting but no promises right now.

@mylesking

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@Kodehyrden
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@Kodehyrden Kodehyrden commented Sep 1, 2019

This is by far the most important feature that needs to be implemented. This will open for a lot of new users. Currently it is too far down on the roadmap. Should be on the very top, currently it is #14 on the feature backlog. Super annoying there's no ETA. You can live with the web-clients on any device so the idea that you want to prioritize native clients over this is wrong. When those clients is out it will likely generate a horde of new errors that will delay further the delivery of this feature. To me it appears to be a poor product management decision.

@mummybot
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@mummybot mummybot commented Sep 1, 2019

It's quite possible that the reason it is not being prioritised is due to business or infrastructure considerations. Once they allow importing, both disk space and user numbers will go through the roof. It might not be a case of misprioritisation.

@charlag
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@charlag charlag commented Sep 1, 2019

There are no native clients. All clients are the web client in disguise. Currently only @nig is working on them so it doesn't slow us down. We need to fix some things but "desktop clients" is already done basically.
This week I learned that the problem with server side is already solved and it would be fairly straightforward to implement import now.
One thing I think is important is that we enable compression before enabling import. Current clients are already rolled out with support for compression but after some additional testing we think that we may change compression algorithm.

@jaydn
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@jaydn jaydn commented Oct 25, 2019

Pretty please. I am keen to jump ship to Tuta, but not so keen on not having my previous emails accessible everywhere.

@colbach

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@lilgrassin
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@lilgrassin lilgrassin commented Dec 2, 2019

What would be the likelihood of supporting PST email archive imports?

@exander77
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@exander77 exander77 commented Jan 12, 2020

@charlag Got it. Is it so that the server-side code is not open-source?

Is there a timeline? I would go for it right away and paid PRO...

@Joeyzo

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@tutao tutao temporarily blocked Joeyzo Feb 9, 2020
@MisteurZZ

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@bitmand
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@bitmand bitmand commented Mar 14, 2020

I have to say, this was such a weird experience.

I spend a long time looking at different email providers and finally choose Tutanota. Registered an account, bought premium and extra aliases package. Setup DNS for DKIM and verification and only thing I needed to fix, before changing MX records, was to import my existing email...

Which apparently isn't possible 😕

I am truly confused - Tutanota seems like such a great product in so many ways, but I can't even get started using it - and even if I started from scratch with an empty mailbox, I can't get out of Tutanota again without loosing all my email.

It just feels really really weird - like buying a car and afterwards realizing that wheels wasn't included. Account cancelled again, but I really hope that a bulk import/export feature will be available at some point.

@exander77
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@exander77 exander77 commented Mar 14, 2020

@bitmand I feel you, man. I had exactly the same experience, bought premium... This is such a core feature, that nobody is going to check if it is supported. Was a huge disappointment for me. It needs IMAP or an IMAP bridge.

@hurricanejosh
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@hurricanejosh hurricanejosh commented Apr 16, 2020

The FAQ page states that email import will be available in Q1 2020. Well quarter 1 is over, and the feature still isn't here...

@mpfau
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@mpfau mpfau commented Apr 17, 2020

@hurricanejosh which page do you refer to?

@hurricanejosh
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@hurricanejosh hurricanejosh commented Apr 17, 2020

@hurricanejosh which page do you refer to?

https://www.tutanota.com/howto

Please note that we do not support email import, yet. This will be available during the first quarter of 2020. For now, we recommend to keep your old mailboxes as a reference when moving to Tutanota from another provider.

@mpfau
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@mpfau mpfau commented Apr 17, 2020

Ah, the howto! Thanks, we will fix that. The definition of an ETA was done unintentionally

@gwado
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@gwado gwado commented Apr 22, 2020

Ah, the howto! Thanks, we will fix that. The definition of an ETA was done unintentionally

Hi,
And do you have any idea how this feature is coming along?
That's all I need to set up a paying account at tutanota. I can't lose or separate my old e-mails.
This ticket's +18 months old but no infos from you.

@llego

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@tutao tutao locked as off-topic and limited conversation to collaborators May 12, 2020
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