Login doesn't work on Linux Manjaro Desktop Client #7076
Labels
bug
broken functionality, usability problems, unexpected errors
desktop
Desktop client related issues
state:duplicate
this issue has been opened before and new information should go in the original
I will request features on forum or via support.
Describe the bug
Since the new update there's no longer the option not to safe the login information on the PC. It is now at least on Linux Manjaro no longer possible to login, if one didn't activate the internal password storage. Error message is simply "An Error occurred." I guess an easy fix for Users would be to activate internal safe storage. However it would be nice to be able to login anyway.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Login
Desktop (please complete the following information):
Additional context
Login worked fine before I updated to the version mentioned above.
Full Error Message
Client: linux
Type: PAID
Tutanota version: 230.240603.0
Timestamp (UTC): Thu, 06 Jun 2024 12:16:54 GMT
User agent:
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) tutanota-desktop/230.240603.0 Chrome/124.0.6367.207 Electron/30.0.6 Safari/537.36
DeviceStorageUnavailableError
Error message: failed to resolve/generate key> DeviceStorageUnavailableError: safeStorage API is not available
at K_.assertAvailable (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:192970)
at async K_.getPassword (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:192214)
at async mR.fetchKey (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:209968)
at async mR.fetchOrGenerateKey (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:209695)
at async P.encryptUsingKeychain (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:25:16448)
at async qO.getOrCreateCredentialEncryptionKey (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:285976)
at async qO.setCredentialEncryptionMode (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:285020)
at async ipc (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:294946)
Stacktrace:
DeviceStorageUnavailableError: failed to resolve/generate key> DeviceStorageUnavailableError: safeStorage API is not available
at K.assertAvailable (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:192970)
at async K_.getPassword (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:192214)
at async mR.fetchKey (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:209968)
at async mR.fetchOrGenerateKey (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:209695)
at async _P.encryptUsingKeychain (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:25:16448)
at async qO.getOrCreateCredentialEncryptionKey (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:285976)
at async qO.setCredentialEncryptionMode (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:285020)
at async ipc (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:294946)
at mR.fetchOrGenerateKey (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:209869)
at async _P.encryptUsingKeychain (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:25:16448)
at async qO.getOrCreateCredentialEncryptionKey (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:285976)
at async qO.setCredentialEncryptionMode (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:285020)
at async ipc (/tmp/.mount_tutanorQI7hx/resources/app.asar/desktop/DesktopMain.js:11:294946)
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