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No devices detected when switched to the official integration #530
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Seeing the same issue, although I previously didn't use the older HACS addon. |
The same issue... after setting up tuya iot cloud.. and installing HACS integration Tuya v2.. and reinstalling Tuya integration... no previously working devices are discovered.. |
Same, 6 devices (Tuya socket, zigbee socket, 2 zigbee thermostats, tuya ceiling light and the zigbee hub) are not discovered when switching to this integration. Downgrading to Core 2021.9.7 and reverting to the old addon makes the lights and sockets reappear. |
I confirm that reverting to core-2021.9.7 and using the old V2 integration resolved the issue for me the same way as it did for @Arakon : |
I'm also suffering from this issue, none of my dimmer switches are listed. |
I too have difficulties, have gone from 39 devices down to 33 after upgrading. Also changed all the entities ID |
no devices discoverd |
Also having the same problem, not all devices are discovered, i live in the Netherlands, but my integration on IOT tuya shows the devices 7 pieces in Central Europian. My app stands on Netherlands. In the app i see 7 devices and in HA i see 5 devices both the same devices with id NHWZ-104 通断器双模--二次升级版 won't work. |
I also removed the former Tuya integration before upgrading to 2021.10 and adding the new Tuya Integration. |
Same here. no devices at all..... deleted and reinstalled Tuya integration..... nothing.... |
Same here but i can't login into Developpers console, it's busy and my log say : Traceback (most recent call last): |
I think it need to remove and reconfigure new Tuya integration like here https://www.home-assistant.io/integrations/tuya/ , i reverted back to 9.7 i will try tomorrow. |
I just found out that just cause the devices are listed on the cloud page does NOT neccessarily mean that the correct region is used for the cloud setup. My devices show under "Central Europe", but Tuya v2 only sees them when I set it to "Western Europe". |
@Arakon did you manage to see them using 2021.10 or only with 2021.9.7 and the HACS version of the integration so far? |
Yep! I had selected western Europe (which should have been correct) but they indeed showed up under central europe..... does not give me a secure feeling...... Got the devices in Home assistant now (well part of them), but reaction time is very bad to horribly bad..... Previous version was way better..... Time to let Tuya go..... Simple Zigbee works WAY better, don't need that chines cloud stuff anymore. |
I am in the US and was using the old integration successfully before switching today. I played with the tuya developer platform a lot and it looks like something is broken in when linking a tuya app to the project. |
Don't add a new user, use your app login and pass after linking the tuya app. The login/pass to the website does not work. |
Same issue here. Before upgrading to the newer official integration, I used to have the Tuya V2 component running under HACS and it worked pretty well, apart for the big latency of the motion sensors (approx 4 seconds to detect and send back the status to HomeAssistant). Now I have the new Tuya component installed and correctly configured but no devices or entities are being discovered. I tried everything (switching server on the IOT Platform, rebooting many times my HomeAssistant, checking everywhere) but had no luck. Please fix this ASAP because I really need all my devices back :( |
Guys you need to add authorizations in IOT Platform... Only then devices will be seen by HA. |
Hi :) can you explain a little bit better? |
I can see my lights, but my alarm system is not showing up. It was before. |
Of course I have added authorizations in IOT platform, but integration recognizes only one of my two tuya devices - 1ch switch. |
Exactly what I was thinking. Tuya definitely made some changes. Two days ago every scene I created in the Tuya app showed up in HA after a restart. Now zero. Hope they will fix it asap. |
Same here. My IOT already had that authorization but I still can't see any of my devices. Hope for a quick fix... |
Same in my HA. Tuya integration added to Home Assistant but without devices/entities. From the project on iot.tuya.com all devices are visible and active. No errors in log files. |
Mine is the same - it pulls down the Tuya Scenes where i can close ALL blinds but doesn't bring the devices/entities... |
I am in Ohio or Eastern Ohio Data Center but nothing was showing, switched to Western America Data Center and now I see my 4 devices listed on the lot.tuya.com site but I still couldn't get past the Tuya Integration Login Screen. In iot.tuya.com I selected the Western America where I can see my devices and I selected "Users" I created an account and now I can get past the Tuya Integration Setup screen in HA but still no devices listed for this integration. Resolved in 2021.11 - MANY THANKS for the hard work on making the ecosystem better and better!! |
I have installed Tuya first time but also can't seen any devices. |
I think we need to seperate the issue with HA with Tuya v2 integration and Tuya IoT Cloud. From Tuya IoT cloud i know all my 27 devices are visible, it's HA with Tuya v2 integration that doesn't see all 27 of my devices, it only shows my 24 devices, 3 of the devices it doesn't detect is all my dimmer switches (3 of them). So the big question, who's the team that maintains the Tuya v2 integration with HA, cause I remember seeing a mention on the 2021.10.x release notes that Tuya is the one that now maintains it, but no one seems to have taken any ownership of the issue? If it is Tuya, is someone from Tuya can help us point to how to debug this issue if it is a permissions issue or something silly that would be greatly appreciated. |
Seeing this issue as well, 4/5 devices imported, but the newest one in tuya is not imported. |
So according to @zlinoliver the sensor platform is not supported in Tuya integration(core-2021.10.0) yet Guess we'll have to stick with core-2021.9.7 for now. |
No, I don't. |
After messing around for several days I got 3/4 of the device in HA It was really messing around, instructions are far from clear and complete and this is certainly too complicated |
I finally managed to get this working after having the same issue. I'm UK but devices in Tuya are Central Europe as well. That doesn't seem to be related to the issue. The way I got mine working was, for each of the services in Services API, I went to View Details and checked the Authorised Projects included the Cloud project I added. Cloud>Development>Select Project>Service API tab. Some APIs I had to subscribe too (free). Reloaded the integration in HA and they're all working. Lights, switches and a diffuser. |
@odolphie I checked my Services API authorizations for account, and all of them are still authorized. So I believe the dimmer switches are still the only things that aren't properly setup by Tuya at the moment (although there are probably other Tuya Devices that aren't working) from what I gather. |
Just for the sake of things, I've submitted a ticket with the Tuya IoT site and see if they can shed any light on our issue |
So now i have lost the scenes with Tuya, now my blinds don't shut unless i do it via the tuya app... Any automations based on the entities don't work and after it pulled scenes down originally I managed to change the automations and I could use them in an automation to close them on sunset and open them on sunrise but now that doesn't work as the scenes have also disappeared from Tuya. How do we get this to work and allow the entities to be shown or do we roll back HA? |
With TUYA v2 I had all the door sensors and motion sensors, with this official integration everything disappeared, only the switches remain. |
I had the same, but fixed. Make sure you do step 6 right. You also need to do ''In Configuration Wizard, make sure you add Device Status Notification'' |
Hi All, Surprisingly Tuya support replied to me with an answer about the integration, below is the link for supported devices on the current integration: I am now waiting to see if they plan to add more devices in the future. |
well just got a reply from tuya support, basically SOL for now unfortunately. They said they don't have an ETA when they will bring more stuff on. So the question, how do we get the people that manage HA to revert the integration or give us a 2nd option to choose which integration now? lol |
Well I've been watching the device release like a hawk, and on the 2021.11 release they plan to add a few more devices: Unfortunately dimmer switches are not on that list yet. |
Their listing is incomplete. I've added dimmer switches support. |
@frenck is dimmer switch support in 2021.11 then? I just refreshed the page and didn't see it in the list |
@kintaroju As I said, yes, I've added dimmer switch support myself. |
@frenck OH, i totally get you now. I'll just wait for the official 2021.11 release then report back accordingly. Thanks again for the quick/awesome reply! |
I cant get it working For now i have only 2 devices. The gateway TYGWZ-02N and a thermostat valve. Should i see anything in the Tuya Integration? I have now spent some hours to get it working but without any success. This is all realy frustrating. Then on the tuya side i have to configure western or central Europe Datacenter and at Homeassistant i have to imput a country. Which is the right Datacenter for Austria. How can i delete a Project in Tuya? |
The first troubleshooting step is to see if the Tuya Side, do you see the zigbee gateway devices? If you do see it, then next check on the HA integration for Tuya and see if the devices are listed or not (most likely not). If it doesn't show then the device at the moment is probably not supported by this new integration and you'll have to wait indefinitely with Tuya to support it. I don't see anything listed about a gateway or zigbee listed which is why your device isn't showing in HA. |
The devices are available in the Tuya Cloud but not showing up in the integration. Than i have to wait for tuya to integrate it. Or i buy other Valves that are working out of the box without any cloud connection. |
@alexebner my suggestion, is you wait for the 2021.11 update and see if they added support for it, as the link I provided doesn't seem to have all the future devices listed as frenck indicated. If you are in a pinch and really want that support now, then buy the devices accordingly that HA or whatever your needs would work. |
Hi there! I live in Moscow, my region in Tuya IoT Platform - Central Europe. I have 28 Tuya devices, all of them showing in IoT Tuya. after update skill in HA I see only 12 devices. Half of my lights switches not supported.. it’s bad( |
hey you have to wait for the 2021.11 update which should be releasing soon by the look of things |
2021.11 has fixed this for me (just updated docker). |
ditto, they just removed it from beta, and updated to the latest version, it shows up in HA, hooray!. Thanks frenck for updating the code and the other developers! |
My mcs sensors showed up after updating to core-2021.11.0 . Thanks a lot! |
Sorry to bump this old thread, but it is still not working for me. I add the Tuya integration and account data, but no devices get detected, I have tried choosing different countries near Spain. 2022-09-12 10:50:30.826 INFO (MainThread) [homeassistant.setup] Setting up tuya My diagnostics: { Is this component supposed to be working properly with latest homeassistant? Does it work with Tuya cameras? |
Describe the bug
Removed the integration from HACS and unconfigured it and replaced it with the official one. No devices were detected there.
Expected behavior
I should be able to use the devices which were present in the HACS version of the integration.
Screenshots
Home Assistant Version
core-2021.10.0
Device info (please complete the following information, which can be found in log):
Two mcs door switches.
Additional context
Add any other context or logs about the problem here.
In the official version there's no choice to pick which app was used to set the devices, I suspect it might be picking Smart life instead of Tuya.
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