room connection failed.

[alldev0825]

When I enter room text and click connection button, after some minutes always I failed to connect that room receiving message "Failed to connect to room with error".
I tried to know why it is happened as following:

func room(_ room: TVIRoom, didFailToConnectWithError error: Error) {
        logMessage(messageText: "Failed to connect to room with error")
        print("error=\(error)")        
        self.room = nil
        self.showRoomUI(inRoom: false)
    }

But the program is crashed in print sentence.
I received the token and am successful in showing camera preview.

[paynerc]

Hey @alldev0825,

I'm sorry to hear that you are experiencing this crash. My assumption is that you are using the first beta. We had a known issue where, even though the API contract stated otherwise, the error object being provided was sometimes nil. We have fixed that with Beta 2 that was released last week.

So that should solve the issue with the crash. The next question is why you are failing to connect to the room? I'm concerned that the token you are generating is invalid, which is why the room is failing to connect. Would you be able to turn on verbose logging and provide so we can figure out what is going on?

To turn on verbose logging you would just need to add a call to TVIVideoClient.setLogLevel(.all). I usually do this in func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplicationLaunchOptionsKey: Any]?) -> Bool

[Artheyn]

Hey @paynerc,

I was facing the same issue and thanks to your message I've fixed it by upgrading the library from Beta 1 to the latest Beta (Beta 3). I think you can close this issue.

Thanks for your help and congrats for this "delightful to implement" SDK.

Keep up the good work :)
Cheers,

[paynerc]

@Artheyn Awesome to hear that that helped you. And thanks for the kind words. We are striving to make this super easy to use while still super powerful.

Thanks again!

[ceaglest]

Closing this issue, since it has been reported as resolved in beta3.

[xiaogui3600]

I am facing this issue

[JiyarMahmod]

iam facing the same issue...

[ceaglest]

Hi @JiyarMahmod, @XiaoGuiDeveloper,

This is a very old issue and since our 1.0 betas we've changed to signaling over TLS/443. If you're still having problems with a newer version of the SDK, would you mind opening another issue and letting us know what devices/sdk version/region you are in?

Best,
Chris

[JiyarMahmod]

@ceaglest tank You for responding so Quick, iam using version 2.4 i installed it today using cocapods so it autmaticly downloaded The latest version everything works fine iam getting The token key and all but The problem accours when i join The room then i get this error

[ceaglest]

Okay @JiyarMahmod lets discuss this further. Can you please create a new issue?

https://github.com/twilio/video-quickstart-swift/issues/new

[JiyarMahmod]

I Will create this New issue as soon as i get of work so in 1h or so thank You for trying to help i Will let You know when i have create this New issue thanks @ceaglest

[JiyarMahmod]

@ceaglest hi there i hope this is enough information but here is the thread #304 just comment if you need some more information or if you have the solution. Thanks!