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Hands crushed in release but ok in editor #19

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juangea opened this issue Oct 1, 2018 · 13 comments
Closed

Hands crushed in release but ok in editor #19

juangea opened this issue Oct 1, 2018 · 13 comments
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@juangea
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juangea commented Oct 1, 2018

HI there.

I have a big problem, I was just about to release the app for my client and when I did the packaging for my client and tested it the skin of the hands was completely broken, the actions were functioning correctly, but the mesh whas broken, like crushed with mixed skin weights or something similar.

Broken in package:
hand_broken_in _package

Hand in editor:
hand_ok

Any idea on how to solve it? I need to release this ASAP

@getnamo
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getnamo commented Oct 1, 2018

Duplicate of #14

There appears to have been an engine api change or bug in 4.20. Current fix: downgrade to 4.19 until source is located

@getnamo getnamo closed this as completed Oct 1, 2018
@juangea
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juangea commented Oct 2, 2018

I can´t downgrade the full project to 4.19!

It´s completely impossible...I´ll try, but I think I won´t be able, it´s a big project with LOTS of things

@getnamo
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getnamo commented Oct 2, 2018

Second potential option: use direct rigging via LeapLowPolyHand instead of BSLowPolyHand. It is likely that this rigging setup doesn't have the same problem.

@juangea
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juangea commented Oct 2, 2018

Thanks for that option, I´ll try it, i´m also trying the downgrade path just in case, but the leap plugin refuses to load, should I have to download a previous plugin version?

Thanks

@juangea
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juangea commented Oct 2, 2018

I´m trying to change the animation blueprint from BSLowPolyRightAnimBP to LeapLowPolyRightAnimBP but it´s not working at all, the hand is not showing up

@juangea
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juangea commented Oct 2, 2018

Hi Getrnamo.

I tried to roll back to 4.19, but it destroys all my maps and assets and refuse to open them telling me that they were created/saved with a newer engine version, I will have to fix it in 4.20, can you give me a hint on how can I replace the hands with the direct rigging ones?

I´m usijng the hands of the UI interaction module

@juangea
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juangea commented Oct 2, 2018

And now something weird happened, my right hand is totally broken, even when I have the BS animation blueprint applied and compairing left to right, everything is the same configuration : P

Please help me, it feels like the project is falling apart : P

@getnamo
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getnamo commented Oct 2, 2018

You can pretty easily delete the plugin and grab a new download in case your assets have changed, optionally make sure you have a backup before doing drastic changes like engine downgrades.

I just checked the lowpoly direct rigging in packaged mode and it appears to have the same issue unfortunately. This is surprising and may help narrow the reason for the bug. It's some behavior only happening in packaged mode which is adding some HMD based rotation early in the data chain. Working through it atm will ping an update if I find something.

@juangea
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juangea commented Oct 2, 2018

Yes please, the app should go live 12 october in a big event, the downgrade is completely impossible, I need to be able to compile and package it : S

@juangea
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juangea commented Oct 2, 2018

BTW I solved the problem with the right hand, I´m unsure what happened, but I restores a previous version of the files form my SVN repository and everything went back to normal.

Anyways, this is a BIG problem, I hope you can fix it soon please :P

@juangea
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juangea commented Oct 2, 2018

BTW is it working with other hands in the demos? Like the high resolution ones or the character hands?

@getnamo getnamo added the duplicate This issue or pull request already exists label Oct 6, 2018
@getnamo
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getnamo commented Oct 6, 2018

fixed in https://github.com/leapmotion/LeapUnreal/releases/tag/v3.0.1

@juangea
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juangea commented Oct 6, 2018

Thanks Getnamo!!!! You don´t know how much you saved my life! :D

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