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We need to enable notification when a case is updated #185
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Unlike #186 the idea here is to use App push notifications or perhaps even SMS? |
Idea is clearly to use App push notifications, yes. SMS should be a different GH issue IMO as this will have different implications similar to what we have to do for email (namely an unsubscribe mechanism and a way to make sure that these will not be flagged as spam too) |
So we need:
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This exists already
We understand how to do that and @kaihendry and I need to have that 1/2 conversation so I have the detailed step by step instruction in our context.
@kaihendry Nope! This needs to happen on the table 'ut_notification_messages_cases' and NOT the table 'longdescs ' |
This has been implemented in the June 25th release |
On the MEFE, when a case is updated, we need to signal the MEFE user about this.
We should have a notification mechanism enabled to make sure user do not have to check Unee-T on a random/regular basis but only if/when a case they are part of is updated.
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