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[bug] AppleTV - internal error please try again later #315

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Depechie opened this issue Feb 11, 2024 · 6 comments
Open
1 task done

[bug] AppleTV - internal error please try again later #315

Depechie opened this issue Feb 11, 2024 · 6 comments
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bug Something isn't working integration Integration driver related issue

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@Depechie
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Depechie commented Feb 11, 2024

Is there an existing issue for this?

  • I have searched the existing issues

Description

Adding the AppleTV integration works, but actually using it is not great.
Regularly I get the red popup message stating "Internal error - please try again later".

How to Reproduce

Just use the remote with the AppleTV configured.

Expected behavior

Using the AppleTV should always be responsive and working,

System version

v1.6.10

What part of the system affected by the problem?

Integration

Additional context

UCR2_logs_2024-02-11_appletv.txt

@Depechie Depechie added the bug Something isn't working label Feb 11, 2024
@github-actions github-actions bot added the integration Integration driver related issue label Feb 11, 2024
@Depechie Depechie changed the title [bug] AppleTV - service unavailable [bug] AppleTV - internal error please try again later Feb 11, 2024
@Depechie
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UCR2_logs_2024-02-11_AppleTV.txt

New set of debug logs with some strange 'power is blocked' exceptions

@martonborzak
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We've seen the same power is blocked exceptions. Looking into it.

@Depechie
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In reference, I too have this #298 also.
In other words, sometime the activity starts but I then get those Internal error popups.
Or the activity won't start because of the issue mentioned in #298

@Depechie
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Depechie commented Mar 9, 2024

UCR2_logs_2024-03-09.txt

It seems the integration got a bit better. At first things seemed to work fine, but later again trying to start the with the AppleTV it would not get passed the turn on step of the AppleTV.
Showing the red dot and putting the integration in error mode.

Added the logs, running 1.7.4

@Depechie
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IMG_3230
appletv_UCR2_logs_2024-03-12.txt

Still problems... running 1.7.5 now // @zehnm

@Depechie
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UCR2_logs_2024-03-21.txt

v1.7.7

Still sometimes I get the service unavail message. Both at startup of the activity or during run of the activity and wanting to trigger an AppleTV command

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Labels
bug Something isn't working integration Integration driver related issue
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