Dock does not update from version 0.9.2 to 0.10.0[bug] title

[tiki-ftl]

Is there an existing issue for this?

• I have searched the existing issues

Description

A new firmware upload to the dock fails.
UCR2 remote
Firmware-Version 1.7.7 (German)

UCR2 dock
Dienst-Name
UC-Dock-8C4B149C35B4

How to Reproduce

1. Go to:
   UCR2 web configurator
   Integrations & Docks
   1.1 messages:
   Firmware-Version 0.9.2
   Neue Firmware-Version verfügbar 0.10.0
2. click
   Updaten
   the download stops after some seconds
3. message:
   "Hoppla!
   Beim Updaten der Firmware auf dem Dock ist etwas schiefgelaufen."

The fail is reproducable.

Expected behavior

Firmware download should end without fails.

System version

UCR2 remote Firmware-Version 1.7.7 (German)

What part of the system affected by the problem?

No response

Additional context

No response

[tiki-ftl]

[tiki-ftl]

UCR2_logs_2024-04-15.txt

[Kat-CeDe]

Has the Dock a "fixed" IP 192.168.178.54?

[tiki-ftl]

Hello,
At least the Dock is connected to the LAN vie this IP address:

inside the Fritzbox
Heimnetz -> Netzwerk -> Details für UC-Dock-8C4B149C35B4
-> Diesem Netzwerkgerät immer die gleiche IPv4-Adresse zuweisen.
Thank you!
Wir können ggf. auch deutsch reden... ;)
Viele Grüße, Timo

[Kat-CeDe]

we can but not everyone else. I asked about the IP because the log showed timeouts connecting. I had problems with my dock because the power supply was to weak. You screen shot shows software reset CPU whih might indicate such a problem. I think I tried a 1A power supply and switched to 2.4A.

Good luck Ralf

[tiki-ftl]

Hi Ralf,

thanks for your hints!
Normally the dock is connected via a "blue" USB3.x port (10Gbit), which should supply enough current; at least I hope that.
Some minutes before I tried a 12W-iPad-USB-power adapter.
Unfortunately this does not change the dock update fail behaviour (0.9.2 -> 0.10.0) even after the UCR2 firmware update to 1.7.12.

A very rough estimate of the "quiet" power usage of the UCD2 carrying the UCR2 via an energy meter (Voltcraft 4000pro) shows between 5VA to 8VA. That is quite a lot in my opinion.
This corresponds with the UCR2 "equilibrium" temperature of ~32°C on the housing and ~42°C on the display (measured using Raynger ST IR thermometer).

Thank you