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[bug] Custom remote IR codes always go to dock bottom #99

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martonborzak opened this issue Oct 1, 2023 · 6 comments
Open
1 task done

[bug] Custom remote IR codes always go to dock bottom #99

martonborzak opened this issue Oct 1, 2023 · 6 comments
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bug Something isn't working core Core related issue ir Infrared releated issue

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@martonborzak
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Is there an existing issue for this?

  • I have searched the existing issues

Description

As described in this forum post (https://unfolded.community/t/ir-configuration/310/27) custom IR commands always routed to dock bottom, even if something else is configured.

How to Reproduce

  1. Create custom IR remote
  2. Set output to anything other than dock bottom
  3. Observe that the IR signal is coming from dock bottom

Expected behavior

IR signals are blasted from the configured output.

System version

v1.2.1

What part of the system affected by the problem?

Core

Additional context

No response

@martonborzak martonborzak added the bug Something isn't working label Oct 1, 2023
@github-actions github-actions bot added the core Core related issue label Oct 1, 2023
@zehnm zehnm self-assigned this Oct 16, 2023
@zehnm
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zehnm commented Oct 17, 2023

I cannot reproduce this. Selected IR output works without issues.
Tested with a blank custom IR remote:

  1. uploaded the IR codes.
  2. assigned buttons & UI components
  3. selected Ext2
  4. made sure the IR extender is connected to Ext2
  5. tested IR codes in the web-configurator to make sure it works:
image
  1. added IR entity to profile page
  2. tested with remote
  3. switched to Ext1 without an IR extender connected
  4. did tests again: device didn't react on commands
  5. switched to all outputs
  6. did tests again: device working again

Note: there's no difference between a custom IR remote and a manufacturer IR remote in terms of IR output handling!

@martonborzak could you please retest this as well?
Otherwise I'm going to close this issue.

@d22b
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d22b commented Oct 21, 2023

Tested it the same way. NOT working in my case.

@Marco4223
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Same issue here for my projector but not for my AVR. both are in a cabinet and can only be reached by the extender. When I configure it on the web configuration and test it everything is fine (The test button, not the remote). When I hit save, left the page and return to it the configuration page show blank in the decision field where to select the output option.
Also the remote is not communicating with the projector (in my case)
Looks different for my Marantz. There everything is fine.
If someone can help me out how to handle the log file page to get a good log file I can post it here.

@zehnm zehnm added the ir Infrared releated issue label Dec 11, 2023
@zehnm
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zehnm commented Dec 18, 2023

@martonborzak could you please retest this? I still can't reproduce this, neither with testing different outputs, nor with my fixed installation where I use the dock for controlling the TV, and the IR blasters for the devices in the cabinet underneath.

@zehnm
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zehnm commented Jan 19, 2024

@d22b please provide more information what is not working exactly. For example:

  • No output works or only certain outputs don't work
  • Only certain devices don't work
  • Self learned codes or included IR codesets
  • Are there any error messages when sending a command

If you use an IR extender: have you tested with the other output? Does it work if you use the dock for IR sending? This is to narrow it down if it is related to the IR extender or not.

@zehnm
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zehnm commented Jan 19, 2024

@Marco4223 Log files can be downloaded in the web-configurator under Settings: Development, Logs

image

Then select:

  • Download logs from: Core service
  • Priority: DEBUG
  • If the event to observe didn't happen right before downloading the log file:
    • increase the number of log entries to 1000
    • optionally set a timeframe
image

When I hit save, left the page and return to it the configuration page show blank in the decision field where to select the output option.

The output & learning selection in the IR codeset dialog is independent of the output in the remote-entity. That's why it shows up empty.
That's something we can improve and pre-select the output in the IR edit / learning dialog from the remote.

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Labels
bug Something isn't working core Core related issue ir Infrared releated issue
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