[Bug] Failed to start new stream

[K-ruze]

Describe the bug

Cant start stream was working fine for a while and now instantly receive this error when attempting to start stream tried reinstalling, restarting and deleting all program files restarted console, internet etc Xbox Remote play works fine

Failed to start new stream. Error details:{"url":"/v5/sessions/home/play","status":401,"body":""}

To Reproduce

1. Start Greenlight
2. Sign in
3. Console found
4. Start stream
5. Error

Expected behavior

Stream to start

Environment

- OS: Windows
- Device: PC
- Greenlight version: 2.2.1

Anything else?

New issue

• I confirm that this is a new issue and not a duplicate

[unknownskl]

Thanks, issue is confirmed and a fix has been pushed. Need to test it first on other platforms before i can release it so expect a new release in +- 12 hours. (2 am right now, need to catch some sleep)

[Xukkorz]

I'm having the same issue on steam deck via the flatpak build fyi.

[TwentyWasHere]

Quickly compiled the app. Can confirm the pushed fix seems to work (MacOS 14.4.1, M2 MacBook Pro) for the changed authentication.

[kozi12]

same issue on steam deck

[jacknight]

Tried compiling the latest and get this now:

Macbook Pro (M1 Pro) Sonoma 14.5

[derbetakevin]

I have this Problem too

[unknownskl]

Version v2.3.0 has been released which should fix this issue. Please try it and let me know if the problem is also fixed on your end too. Flathub release should get published within +- 4 hours

[ferhat37ozkan]

Hey,

Issue still occurs

[unknownskl]

Hey,

Issue still occurs

Thanks, are you by any chance in a country where xCloud streaming is not supported? I might have to add a use case which skips retrieving the xCloud token if thats the case.

[jacknight]

Hey,

Issue still occurs

Thanks, are you by any chance in a country where xCloud streaming is not supported? I might have to add a use case which skips retrieving the xCloud token if thats the case.

Unfortunately yes (Cyprus)

[ferhat37ozkan]

I'm from Türkiye.

[K-ruze]

Everything working as normal now on my end thank you

[Rhaegarlai]

Hey,

Issue still occurs

Thanks, are you by any chance in a country where xCloud streaming is not supported? I might have to add a use case which skips retrieving the xCloud token if thats the case.

Same problem in China,not support xCloud

[ferhat37ozkan]

xcloud not supporting here yet. Only Remote Play [Turkey-Türkiye]

[derbetakevin]

I have this problem too

The problem has been solved with 2.3.0. Remote Play and xCloud works in Germany.

[Xukkorz]

Not sure if this is a timing issue or not but its not showing updated on flathub with the new revision and the flatpak won't install on steam deck for some reason. Are we expecting it updated on flathub or is someone else maintaining that page?

[DJGM1974]

The 401 bug may have been fixed, but since updating to v2.3.0 it's very laggy to stream from console with blurry picture.

(2018 Mac mini running macOS 13.6.3)

[komer83]

[chandeeps]

Problem still persists with steam deck. Probably because xcloud is not available in India

[unknownskl]

Closing this issue as the 403 issue is a new bug. Lets continue the discussion of the bug related to non supported xCloud counties in #1193