IPC-S21FE Video stream not showing

[arandax]

Version of the custom_component

1.0.13

Configuration

Add your logs here.

Describe the bug

I got access to a Cruiser cam by a friend who shared it with me. I correctly setup the addon, I get a list of sensor and an HD video feed which it isn't showing (black screen).

Debug log

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[user2684]

Hi, just seen this issue after replying in the other one, apologize :-) Ok so looks like apart from the video all the rest seems to be working. To better troubleshoot the video issue, could you please share the logs? Instructions here: https://github.com/user2684/imou_life#troubleshooting
Thanks!

[arandax]

Thank you for your reply!
I didn't noticed that there was an SD stream also as the entity was disabled by default, I just turned it on but I can't verify if it works as webcam is offline now.
Other entities are showing but I can't trigger them as I don't have rights to access them, the webcam is shared from owner's account to mine.

[arandax]

Just tried SD stream, no luck, same as HD stream. In the imou app I have 3 resolutions, 1080 720 and 480, maybe the device sends 3 streams?

logs attached

config_entry-imou_life-998c91e6584d5ca00111096476926822.json (1).txt
home-assistant.log

[user2684]

Thanks! I see some "No right, cannot operate" errors at the beginning but those are related to other commands, maybe unsupported on this device. But I also see the same when requesting to open the video stream, and the same when it falls back to snapshots so I must conclude the API the integration is calling is not working for this device :-( Not much I can do unless we identify which is the API which is called but unfortunately Imou documentation is still dated back 2021 and there no update since then... see #63
I will keep this open until we will find out a way to identify undocumented API calls... sorry for that

[arandax]

Thanks for the reply.
I know for sure that some commands can't really be operated because I indeed have no rights, the webcam is shared to me from the owner's account and he disabled everything but video stream. In the IMOU app actually is the only thing that I can do, watch the stream. Everything else is grayed out.

[user2684]

You're right, maybe this can also be related, it might be that when you share a device the api which is called for the video streaming is different. Ideally if you can get full privileges over the device even if just for running the test, would be best to determine 100% if it is a real limitation or just the sharing thing which is preventing the integration to work correctly. Thanks

[user2684]

This is related to #80