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Custom field module error when creating tickets #644

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ThomasGhignon opened this issue Jan 26, 2023 · 0 comments
Closed

Custom field module error when creating tickets #644

ThomasGhignon opened this issue Jan 26, 2023 · 0 comments

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@ThomasGhignon
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Bug report

Issue Description

I install the UVdesk Open Source Custom Fields App on my uvdesk app following this tutorial. The installation worked successfully, I can set up custom fields in the control panel and I can fill in custom fields on already created tickets, but I can't create new tickets with a custom field, when I try this a Symfony exception occurs....

Capture d’écran 2023-01-26 à 10 57 21
Capture d’écran 2023-01-26 à 11 08 40
Capture d’écran 2023-01-26 à 11 09 09

Preconditions

I'm using :

  • 1.1.0 uvdesk open source
  • 1.1.1 custom field module

Steps to reproduce

It is important to provide a set of clear steps to reproduce this bug.If relevant please include code samples.

1. Install custom field module
2. Add a new custom field in settings
3. Create a new ticket 

Expected result

Tell us what should happen.

  • The creation of a ticket without any error

Actual result

Instead I got a Symfony exception : Class 'UVDesk\CommunityPackages\UVDesk\FormComponent\Entity\CustomFields' does not exist

exception

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