Issue with launching volcap.exe

[jmc529]

Hi all,
I am having an issue launching volcap.exe I am unsure what I am doing wrong...
Dependent program versions:

• python 3.9.1
• erlang 23.2
• rabbitmq 3.8.11
• 2015-2019 C++ redistributable 14.23.27820.0 (on both machines)

I have installed rabbitmq and set up a volumetric admin user, added a local azure to my device_repo.json, and have one set up remote. All ports are open inbound and outbound: TCP: 5672, 15672 and UDP: 11234, 320 on the local machine hosting rabbitmq and 321 on the remote machine.

However, when I open volcap.exe it immediately closes. I opened it in VS19's debugger mode and this is what I was able to see in the command prompt

The exception that shows as "unhanded" in VS19 is

Unhandled exception at 0x00007FFCC7383B29 in volcap.exe: Microsoft C++ exception: boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::system::system_error> > at memory location 0x0000001B430FD550.

Please get back to me with and recommendations or let me know if more details would be beneficial.

[zuru]

Seems like a networking/socket issue. Can you try with just volcap (no eye running) to see if the app spawns normally?

[jmc529]

I had tried that and it did not work. I decided to look through all the firewall rules though and noticed erl was being blocked. (Our university has strict firewall rules). I submitted new firewall rules to the IT department and hopefully that solves it.