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joining rooms from the matrix.to site no longer works #4858

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ara4n opened this issue Sep 17, 2021 · 8 comments · Fixed by #5937
Closed

joining rooms from the matrix.to site no longer works #4858

ara4n opened this issue Sep 17, 2021 · 8 comments · Fixed by #5937
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O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Needs-Info This issue is blocked pending further information from the reporter X-Regression

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@ara4n
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ara4n commented Sep 17, 2021

the intent to join a room appears to be lost

@ara4n ara4n changed the title joining rooms from matrix.to links no longer works joining rooms from the matrix.to site no longer works Sep 17, 2021
@manuroe manuroe added T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Regression O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround X-Needs-Info This issue is blocked pending further information from the reporter labels Sep 21, 2021
@manuroe manuroe added this to the Sprint - Element 1.6.1 milestone Sep 21, 2021
@thibaultamartin
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This seems to be broken for spaces too. It says it’s impossible join an empty room for the moment

@Anderas
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Anderas commented Mar 24, 2022

Joining an empty room should now be covered by #5170, whereas inability to join from matrix.to can no longer be reproduce (i.e. it works), so closing the issue.

@Anderas Anderas closed this as completed Mar 24, 2022
@thibaultamartin
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I can reproduce with https://matrix.to/#/#_oftc_#asahi-dev:matrix.org, sending a rageshake

@Anderas
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Anderas commented Mar 24, 2022

Ah this is helpful, thanks.

@Anderas Anderas reopened this Mar 24, 2022
@Anderas
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Anderas commented Mar 24, 2022

Bizzarely I can join that room fine whereas your logs show synapse responding with 404 to the join request with

{
  "errcode": "M_UNKNOWN",
  "error": "No known servers"
}

I assume you are able to join this room using the same account on another client?

@thibaultamartin
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thibaultamartin commented Mar 24, 2022

I just tried the workflow by clicking the link on my laptop (macOS, Element Nightly) and I can join the room. It's far from being instant, but after ~30s I was joined to the room

Edit: from the same account, from the same location and network, all similar conditions

@thibaultamartin
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If it helps I'm willing to provide a test account on my HS

@gileluard
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Seems to be the same root cause for this issue #5170. Discussed with @Anderas , let see if both issues are fixed.

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Labels
O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Needs-Info This issue is blocked pending further information from the reporter X-Regression
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5 participants