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Audio Files Playback issue #7451

Closed
bendini20 opened this issue Mar 24, 2023 · 2 comments · Fixed by #7491
Closed

Audio Files Playback issue #7451

bendini20 opened this issue Mar 24, 2023 · 2 comments · Fixed by #7491
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@Velin92
Labels
A-Timeline O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
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Issue triage iOS App Team

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@bendini20
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Steps to reproduce

Hello - whenever an audio file is sent, I cannot play it on IOS - only the desktop version of element.

When you click on the audio message (including the play button), it simply brings up the message options as if you long-pressed, such as reactions, reply, etc.

This affects multiple iPhones and IOS versions.

I hope this is an easy fix. Thanks!

Outcome

What did you expect?

What happened instead?

Your phone model

iPhone 12 pro

Operating system version

IOS 16.3.1

Application version

1.10.7

Homeserver

Synapse 1.79.0

Will you send logs?

No
@bendini20 bendini20 added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Mar 24, 2023
@RiotRobot RiotRobot added this to Incoming in Issue triage Mar 24, 2023
@Velin92 Velin92 added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience A-Timeline labels Apr 12, 2023
@RiotRobot RiotRobot added this to Important Issues & Topics (P1) in iOS App Team Apr 12, 2023
@Velin92 Velin92 moved this from Incoming to Triaged in Issue triage Apr 12, 2023
@Velin92 Velin92 self-assigned this Apr 12, 2023
@Velin92 Velin92 linked a pull request Apr 12, 2023 that will close this issue
Fix for unsupported audio messages #7491
Merged
iOS App Team automation moved this from Important Issues & Topics (P1) to Merged Apr 12, 2023
Issue triage automation moved this from Triaged to Closed Apr 12, 2023
@bendini20
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bendini20 commented Apr 14, 2023 •
edited

I could be wrong, but it appears as though this was closed and marked fixed however it still doesn't work. The audio "play" button, regardless the format, (except voice recordings from element) are unplayable. I try to click play and it just brings up the long-press options.

IOS: 16.4.1
Element-IOS: 1.10.10

@digitalextremist
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Not sure of version yet ( recent download though ) and seeing this issue with both .wav and .mp3 for Apple users.

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Assignees

@Velin92 Velin92

Labels
A-Timeline O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
Projects
Issue triage
Closed
iOS App Team
Merged
Milestone
No milestone
Development

Successfully merging a pull request may close this issue.

Fix for unsupported audio messages element-hq/element-ios
3 participants
@digitalextremist @Velin92 @bendini20