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Messages/images upload failed #23886

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hoowwshii opened this issue Dec 2, 2022 · 2 comments
Closed

Messages/images upload failed #23886

hoowwshii opened this issue Dec 2, 2022 · 2 comments
Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@hoowwshii
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hoowwshii commented Dec 2, 2022

Steps to reproduce

  1. I am just sending messages/uploading photos, but often it fails. It takes 3-4 times before I can send my message/photo
  2. And the worst part is that when I click resend at my message, a single line/word can be split up into many parts. For example, I originally typed bener and it was split up to:
    be
    ne
    r
    

Outcome

What did you expect?

The message should send correctly as expected

What happened instead?

Operating system

Windows 10

Browser information

Firefox v107.0.1

URL for webapp

app.element.io

Application version

Element version: 1.11.15 Olm version: 3.2.12

Homeserver

matrix.org

Will you send logs?

Yes

@t3chguy
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t3chguy commented Dec 2, 2022

The log is full of networking errors, either you or matrix.org were having issues.

2022-12-02T02:11:20.960Z E Failed to get URL preview: ConnectionError: fetch failed: NetworkError when attempting to fetch resource.
2022-12-02T02:11:20.961Z E Failed to get URL preview: ConnectionError: fetch failed: NetworkError when attempting to fetch resource.
2022-12-02T02:11:21.024Z I checkForPreJoinUISI: did not find pre-join UISI
2022-12-02T02:11:21.092Z E Failed to get URL preview: ConnectionError: fetch failed: NetworkError when attempting to fetch resource.
2022-12-02T02:12:20.730Z E /sync error %s fetch failed: NetworkError when attempting to fetch resource.
s@https://app.element.io/bundles/a6ee55915aa181396f61/vendors~init.js:2:1212234
requestOtherUrl@https://app.element.io/bundles/a6ee55915aa181396f61/vendors~init.js:2:3569966

@hoowwshii
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idk man, i tried on two different network, i even thought it was my isp, i tried with vpn, same result tho. if that so, i think the problem might be matrix.org. thank you for figuring this out.

@kittykat kittykat added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Dec 8, 2022
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Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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