I am not able to register a new password using two-stage process on OFTC

[shirishag75]

While it took me lot of time to figure out that I needed to reset my password. I tried doing that . While I got the reset password it comes in sort of like this -

/msg NickServ SENDPASS shirish
numeric:alphanumeric token <yournewpassword>

Now I tried various combinations such as -

/msg NickServ SENDPASS shirish
numeric:alphanumeric token <yournewpassword> 

It siad unrecognized command .

I tried then -

msg NickServ SENDPASS shirish
numeric:alphanumeric token <yournewpassword> 

got the same error .

Then tried

msg NickServ SENDPASS shirish
numeric:alphanumeric token yournewpassword

to which Nickserv says -

NickServ
14:10
Unknown command msg, /msg NickServ HELP for help.

Tried doing that and it says -

Command error
Unrecognised command: /msg NickServ help

I am not using the real tokens and the passwords to protect my privacy . But the format in which the messages were received in my email box was the same as described above. The password I made was also alphanumric+special symbol password.

So seems we riot is unable to figure out the commands for IRC or something. Have no clue. I also tried using devtools from Settings > Advanced > Open Devtools but was none the wiser.

Could somebody explain or share more.

[t3chguy]

/msg is an IRC command which does not exist in Riot, to do the equivelant, simply say SENDPASH shrish inside the chat you have with NickServ

[shirishag75]

are you sure it is SENDPASH , at my end it was sendpass shirish which did the first part of the two pass-process.

The first part is where I get an email with a token, the second is where I have to put the token along with my name token password , at least that's the way they were telling it.

[t3chguy]

that was merely a typo, what I'm saying is you replace /msg NickServ <X> with sending a message in the room with NickServ of <X>

[shirishag75]

that was merely a typo, what I'm saying is you replace /msg NickServ <X> with sending a message in the room with NickServ of <X>

could you put a real hypothetical example so I know exactly what steps to follow. Sorry for being thick.

[t3chguy]

Command error
Unrecognised command: /msg NickServ help

Shows you already have a room with NickServ, in this room send the message SENDPASS shrish

[shirishag75]

Command error
Unrecognised command: /msg NickServ help

Shows you already have a room with NickServ, in this room send the message SENDPASS shrish

My dear friend, I already did that. I also received a token from Nickserv to the email registerd to the nick I have.

Where I am having issue is at the last stage which is where I try to put the msg to nickserv with the token and a new password so that nickserv recognizes who I am using the one-time token generated by the system and a new password used by me. This is where I am stuck, in the second and final phase , not in the first phase.

[t3chguy]

The e-mail probably gives you an instruction to paste /msg NickServ ... into your IRC client right? Just paste the bit after /msg NickServ

I am not familiar with OFTC, if you want to get help from NickServ just send the message help in the room you have with NickServ.

[shirishag75]

The e-mail probably gives you an instruction to paste /msg NickServ ... into your IRC client right? Just paste the bit after /msg NickServ

That fixed it, somehow it needs to be made more intuitive :(