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Empty/Hidden Reply To input #628

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IProSoft opened this issue Dec 28, 2023 · 3 comments
Open

Empty/Hidden Reply To input #628

IProSoft opened this issue Dec 28, 2023 · 3 comments

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@IProSoft
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IProSoft commented Dec 28, 2023

Whenwe try to create new mailing there is problem with setting "Reply To" input because it is hidden..
See screenshot attached
Screenshot_Zaznaczenie_2023-12-28--21:51:14_001

Setting default value showing input

let valEmail = CRM.$("#inputReplyTo").find('option:first').val();
CRM.$("#inputReplyTo").val(valEmail);
CRM.$("#s2id_inputReplyTo").select2('val', valEmail)

@IProSoft
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IProSoft commented Jan 9, 2024

Has anyone had a similar problem?

@ptidom
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ptidom commented Jan 11, 2024

Hello,
I have always had the exact same problem. I'm now with Wordpress 6.4.2, CiviCRM 5.67.3.
I had a workaround :

  • go to Administer->CiviMail->Mailer Settings, and there disable "allow customization of reply to" (or something)
  • Reload your mailing
  • re-enable "allow customization of reply to"
  • reload your mailing

Unfortunately it's just gotten worse. I happen to have updated the description of the sender email address, and now the field "From" is also collapsed, and I can't get any of them back anymore.

Any help appreciated.
Mosaico

@allinappliadmin
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Same issue on 5.67.3, reply-to field can't be set up.

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3 participants