Assistance Needed: Login Issue Resolution | | Hobby #6306
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Hey @umair-tauni. |
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Question
Case number # 00213978
I am writing to seek assistance regarding an issue I encountered while
attempting to access my account. Upon creating an account using the email
address,I successfully completed the email
verification process. However, upon attempting to log in, I consistently
encounter a pop-up error indicating "authentication failed."
In an effort to resolve this matter, I attempted to utilize the GitHub
login option. However, I received a notification stating that the email
address is already associated with an existing account.
Could you kindly assist me in resolving this login issue at your earliest
convenience? Your prompt attention to this matter would be greatly
appreciated.
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