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I can't open my XVG-electrum wallet anymore. #644

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rickert93 opened this issue Mar 17, 2018 · 16 comments
Closed
8 tasks

I can't open my XVG-electrum wallet anymore. #644

rickert93 opened this issue Mar 17, 2018 · 16 comments

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@rickert93
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In December i have downloaded an amount of XVG and stored this in the electrum XVG-win-amd64 wallet. In December this wallet was synced and working well, in January i have opened it too while it was still working.
Yesterday i tried to open this wallet again, but i get this error so i can’t open it.
2018-03-12

How can i get this wallet working again?
Can somebody help me to get this wallet working again, or get my adress in the new XVG Wallet?
BTW, i have 0 experience with programming/software or what so ever.

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@jrsikors
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you try running it as Administrator?

@rickert93
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Yes, i only have one account on my laptop so that is the Administrator account.

@jrsikors
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jrsikors commented Mar 17, 2018

but actually right click on the .exe and "Run as Administrator"

ss1

@rickert93
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Good point, but unfortunately i get the same error.

@jrsikors
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in the directory as the .exe , there is a log.txt .. is there anything in it?

@rickert93
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I actually have two logs, one empty en one with some errors.

@rickert93
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2018-03-17

@rickert93
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The log says this a few times:

Traceback (most recent call last):
File "C:\Users\Beheerder\Documents\school\electrum-xvg-win-amd64\lib\interface.py", line 190, in get_socket
do_handshake_on_connect=True)
File "C:\Anaconda3\envs\pyqtexe27\lib\ssl.py", line 943, in wrap_socket
File "C:\Anaconda3\envs\pyqtexe27\lib\ssl.py", line 611, in init
File "C:\Anaconda3\envs\pyqtexe27\lib\ssl.py", line 840, in do_handshake
error: [Errno 10054] De externe host heeft een verbinding verbroken
Traceback (most recent call last):

@jrsikors
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Are those log entries from today/just now ? I noticed the file dates are back from December.

Couple other things I would try:

  1. Go re-download https://github.com/vergecurrency/electrum-xvg/releases/latest ... unzip it to a DIFFERENT directory ... and try to run it again.
  2. temporarily disable anti virus if you can , sometimes wallets get flagged as false positives

@jrsikors
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Also saw this old issue:

#524

which referred him to the electrum repository issues:
https://github.com/vergecurrency/electrum-xvg-tor/issues

But i didn't see him re-post the issue there from his account. will try to dig something up for you.

This repository is more for Verge-QT wallet issues, you might find some more electrum experts over there

@rickert93
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rickert93 commented Mar 17, 2018

Oke thanks man, i apreciate this. When i downloaded a new wallet it worked again. Do you know which network settings i have to use to get it online?

@rickert93
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Oh haha autoconnect worked.

@rickert93
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rickert93 commented Mar 17, 2018

Can i delete the previous downloaded wallet?

@jrsikors
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should be safe --- your important files should be in c:\users\XXXYOUXXX\AppData\Roaming\Electrum or somewhere around there

You might want to consider doing this as well
https://www.reddit.com/r/vergecurrency/comments/7uelnl/electrum_wallet_offline_please_help/

There's a link to a youtube video that looks good

Nutshell instructions:
Step 1) Close down Electrum wallet
Step 2) Browse to where your Electrum 'installation' is
Step 3) Go into the Lib folder
Step 4) Open network.py in notepad or textpad , some kind of text editor
Step 5)
Replace this chunk of code:

DEFAULT_SERVERS = {
'electrum-verge.xyz':{'t':'50001', 's':'50002'},
'electrum-xvg.stream':{'t':'50001', 's':'50002'},
'electrum-xvg.party':{'t':'50001', 's':'50002'}
}
With this chunk of code:

DEFAULT_SERVERS = {
'electrum-verge.xyz':{'t':'50001', 's':'50002'},
'electrum-xvg.stream':{'t':'50001', 's':'50002'},
'electrum-xvg.party':{'t':'50001', 's':'50002'},
'e1.verge-electrum.com':{'t':'50001', 's':'50002'},
'e2.verge-electrum.com':{'t':'50001', 's':'50002'},
'e3.verge-electrum.com':{'t':'50001', 's':'50002'}
}
step 6) Open Electrum
step 7) Go to tools -> network
step 8) Make sure "Auto-connect" is checked, and the 3 electrum servers are listed:
e1.verge-electrum.com
e2.verge-electrum.com
e3.verge-electrum.com

@jrsikors
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But i wouldn't do that if you are working and functioning fine -- just keep those instructions handy in case your client stops being connected

@rickert93
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At the moment is functioning fine, so i'll keep it this way, but i'll save these instructions in case i'm going to need it. Thanks!

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