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Installation failure prevents ST2 from starting. #41

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ghost opened this issue Oct 28, 2011 · 4 comments
Closed

Installation failure prevents ST2 from starting. #41

ghost opened this issue Oct 28, 2011 · 4 comments
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@ghost
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ghost commented Oct 28, 2011

When I copied-and-pasted the installation commands into the console, the console reported that ST2 could not find the host. When I attempted to restart ST2 after quitting, a window popped up with an error message reporting "unable to run package setup" and tracebacks complaining about non-existent zipfiles. Clicking OK or the corner X closed the pop-up window without starting ST2.

Uninstalling and then re-installing ST2 failed to restore ST2's ability to start. Manually deleting Package Control from the Installed Packages and Packages folders was needed to restore ST2's ability to start.

I suspect that ST2 could not find the host because of my company's firewall. I imagine that other disruptions of internet connectivity can cause the same problem. The installation procedure could benefit not only from being extended to use proxies, but also from being made robust to disruptions of internet connectivity.

@ghost
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ghost commented Oct 28, 2011

I neglected to note the following:

  • Sublime Text 2 Build 2126
  • Windows XP Professional Version 2002 Service Pack 3

@ghost
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ghost commented Oct 28, 2011

I just found this comment about manual installation. Perhaps it could be added to the installation instructions?

@wbond
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wbond commented Nov 6, 2011

Yeah, so I think there are two things do be done to help remedy this. The first is to add documentation about manual installation.

The second is to report the bug to Jon that ST2 won't start if the PackageSetup.py script that comes with ST2 ends up having an error with a package in the Installed Packages directory.

@wbond
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wbond commented Dec 20, 2011

I've updated the installation code to use the system-wide proxy settings if available and submitted a patch for the next dev build of Sublime Text that will prevent issues with ST2 starting due to a bad download. In addition I've added manual installation instructions to the website.

@wbond wbond closed this as completed Dec 20, 2011
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