How do I let my members upgrade or downgrade their account?

[raamdev]

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KB Article Creation Checklist

• Write initial draft for this KB Article; label this issue draft and either questions or tutorials
• Add required YAML configuration
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• Edit and finalize draft for publishing (remove draft label, add draft-finalized label)
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Additional TODOs

• Include screenshots

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Markdown File: http://wsharks.com/1EpT9Ue
Published KB Article: http://s2member.com/kb-article/how-do-i-let-my-members-upgrade-or-downgrade-their-account/

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[jaswrks]

Published, but we still should add the screenshots at some point.

[raamdev]

@jaswsinc Copy that. I'm adding this to my TODO list for this week. Thanks!

[raamdev]

Screenshot added: http://s2member.com/kb-article/how-do-i-let-my-members-upgrade-or-downgrade-their-account/

[jaswrks]

Thanks Raam!

[RealDavidoff]

How can we improve this article?

Well, the title "How do I let my members upgrade or downgrade their account?" suggests a general solution. That's how I found it per search when I was looking how to do just that, but in Clickbank. However, the article limits itself to Stripe - which we don't use.

Suggest to reword the title to "How do I let my members upgrade or downgrade their account with Stripe?", or to include an explanation how to do it IN GENERAL (thus incl. Clickbank).

This will help others too.

[jaswrks]

Great point! Thank you :-)

[RealDavidoff]

Oh, let me add then: In the section "Upgrading/Downgrading Accounts" it explains very nicely that it works FOR PAYPAL: "by allowing them to switch to the Membership Plan that was specified in the Subscription Modification Button. PayPal handles this nicely, and you'll be happy to know that s2Member has been pre-configured to deal with this scenario as well,"

but we don't use PayPal at all, only Clickbank. So now I have no idea if the modification process works so smooth for CB as well?

A lot of articles are excellent and informative(!), only they then suddenly mention, say, Paypal (or here Stripe), and the user is left wondering: "Huuh, is all this only working for PayPal? (or for Stripe?)"

I'd suggest to NOT mention an individual payment provider at all UNLESS a particular feature explicitely only works for that payment provider. Then say so.