forked from jstanden/cerb
/
cron.classes.php
1468 lines (1154 loc) · 43.7 KB
/
cron.classes.php
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<?php
/***********************************************************************
| Cerb(tm) developed by WebGroup Media, LLC.
|-----------------------------------------------------------------------
| All source code & content (c) Copyright 2012, WebGroup Media LLC
| unless specifically noted otherwise.
|
| This source code is released under the Devblocks Public License.
| The latest version of this license can be found here:
| http://cerberusweb.com/license
|
| By using this software, you acknowledge having read this license
| and agree to be bound thereby.
| ______________________________________________________________________
| http://www.cerberusweb.com http://www.webgroupmedia.com/
***********************************************************************/
/*
* PARAMS (overloads):
* parse_max=n (max tickets to parse)
*
*/
class ParseCron extends CerberusCronPageExtension {
function scanDirMessages($dir) {
if(substr($dir,-1,1) != DIRECTORY_SEPARATOR) $dir .= DIRECTORY_SEPARATOR;
$files = glob($dir . '*.msg');
if ($files === false) return array();
return $files;
}
function run() {
$logger = DevblocksPlatform::getConsoleLog();
$logger->info("[Parser] Starting Parser Task");
if (!extension_loaded("imap")) {
$logger->err("[Parser] The 'IMAP' extension is not loaded. Aborting!");
return false;
}
if (!extension_loaded("mailparse")) {
$logger->err("[Parser] The 'mailparse' extension is not loaded. Aborting!");
return false;
}
$timeout = ini_get('max_execution_time');
$runtime = microtime(true);
// Allow runtime overloads (by host, etc.)
@$gpc_parse_max = DevblocksPlatform::importGPC($_REQUEST['parse_max'],'integer');
$total = !empty($gpc_parse_max) ? $gpc_parse_max : $this->getParam('max_messages', 500);
$mailDir = APP_MAIL_PATH . 'new' . DIRECTORY_SEPARATOR;
$subdirs = glob($mailDir . '*', GLOB_ONLYDIR);
if ($subdirs === false) $subdirs = array();
$subdirs[] = $mailDir; // Add our root directory last
$archivePath = sprintf("%sarchive/%04d/%02d/%02d/",
APP_MAIL_PATH,
date('Y'),
date('m'),
date('d')
);
if(defined('DEVELOPMENT_ARCHIVE_PARSER_MSGSOURCE') && DEVELOPMENT_ARCHIVE_PARSER_MSGSOURCE) {
if(!file_exists($archivePath) && is_writable(APP_MAIL_PATH)) {
if(false === mkdir($archivePath, 0755, true)) {
$logger->error("[Parser] Can't write to the archive path: ". $archivePath. " ...skipping copy");
}
}
}
foreach($subdirs as $subdir) {
if(!is_writable($subdir)) {
$logger->error('[Parser] Write permission error, unable to parse messages inside: '. $subdir. " ...skipping");
continue;
}
$files = $this->scanDirMessages($subdir);
foreach($files as $file) {
$filePart = basename($file);
if(defined('DEVELOPMENT_ARCHIVE_PARSER_MSGSOURCE') && DEVELOPMENT_ARCHIVE_PARSER_MSGSOURCE) {
if(!copy($file, $archivePath.$filePart)) {
//...
}
}
if(!is_readable($file)) {
$logger->error('[Parser] Read permission error, unable to parse ' . $file . " ...skipping");
continue;
}
if(!is_writable($file)) {
$logger->error('[Parser] Write permission error, unable to parse ' . $file . " ...skipping");
continue;
}
$parseFile = sprintf("%s/fail/%s",
APP_MAIL_PATH,
$filePart
);
rename($file, $parseFile);
$this->_parseFile($parseFile);
if(--$total <= 0) break;
}
if($total <= 0) break;
}
unset($files);
unset($subdirs);
$logger->info("[Parser] Total Runtime: ".number_format((microtime(true)-$runtime)*1000,2)." ms");
}
function _parseFile($full_filename) {
$logger = DevblocksPlatform::getConsoleLog('Parser');
$fileparts = pathinfo($full_filename);
$logger->info("Reading ".$fileparts['basename']."...");
$time = microtime(true);
$mime = mailparse_msg_parse_file($full_filename);
$message = CerberusParser::parseMime($mime, $full_filename);
$time = microtime(true) - $time;
$logger->info("Decoded! (".sprintf("%d",($time*1000))." ms)");
// echo "<b>Plaintext:</b> ", $message->body,"<BR>";
// echo "<BR>";
// echo "<b>HTML:</b> ", htmlspecialchars($message->htmlbody), "<BR>";
// echo "<BR>";
// echo "<b>Files:</b> "; print_r($message->files); echo "<BR>";
// echo "<HR>";
$time = microtime(true);
$ticket_id = CerberusParser::parseMessage($message);
$time = microtime(true) - $time;
$logger->info("Parsed! (".sprintf("%d",($time*1000))." ms) " .
(!empty($ticket_id) ? ("(Ticket ID: ".$ticket_id.")") : ("(Local Delivery Rejected.)")));
if(is_bool($ticket_id) && false === $ticket_id) {
// Leave the message in storage/mail/fail
$logger->error(sprintf("%s failed to parse and it has been saved to the storage/mail/fail/ directory.", $fileparts['basename']));
// [TODO] Admin notification?
} else {
@unlink($full_filename);
$logger->info("The message source has been removed.");
}
mailparse_msg_free($mime);
// flush();
}
function configure($instance) {
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('max_messages', $this->getParam('max_messages', 500));
$tpl->display('devblocks:cerberusweb.core::cron/parser/config.tpl');
}
function saveConfigurationAction() {
@$max_messages = DevblocksPlatform::importGPC($_POST['max_messages'],'integer');
$this->setParam('max_messages', $max_messages);
}
};
/*
* PARAMS (overloads):
* maint_max_deletes=n (max tickets to purge)
*
*/
// [TODO] Clear idle temp files (fileatime())
class MaintCron extends CerberusCronPageExtension {
function run() {
$logger = DevblocksPlatform::getConsoleLog();
$logger->info("[Maint] Starting Maintenance Task");
$db = DevblocksPlatform::getDatabaseService();
// Platform
DAO_Platform::maint();
// Purge Deleted Content
$purge_waitdays = intval($this->getParam('purge_waitdays', 7));
$purge_waitsecs = time() - (intval($purge_waitdays) * 86400);
$sql = sprintf("DELETE FROM ticket ".
"WHERE is_deleted = 1 ".
"AND updated_date < %d ",
$purge_waitsecs
);
$db->Execute($sql);
$logger->info("[Maint] Purged " . $db->Affected_Rows() . " ticket records.");
// Give plugins a chance to run maintenance (nuke NULL rows, etc.)
$eventMgr = DevblocksPlatform::getEventService();
$eventMgr->trigger(
new Model_DevblocksEvent(
'cron.maint',
array()
)
);
// Nuke orphaned words from the Bayes index
// [TODO] Make this configurable from job
$sql = "DELETE FROM bayes_words WHERE nonspam + spam < 2"; // only 1 occurrence
$db->Execute($sql);
$logger->info('[Maint] Purged ' . $db->Affected_Rows() . ' obscure spam words.');
// [mdf] Remove any empty directories inside storage/mail/new
$mailDir = APP_MAIL_PATH . 'new' . DIRECTORY_SEPARATOR;
$subdirs = glob($mailDir . '*', GLOB_ONLYDIR);
if ($subdirs !== false) {
foreach($subdirs as $subdir) {
$directory_empty = count(glob($subdir. DIRECTORY_SEPARATOR . '*')) === 0;
if($directory_empty && is_writeable($subdir)) {
rmdir($subdir);
}
}
}
$logger->info('[Maint] Cleaned up mail directories.');
// [JAS] Remove any empty directories inside storage/import/new
$importNewDir = APP_STORAGE_PATH . '/import/new' . DIRECTORY_SEPARATOR;
$subdirs = glob($importNewDir . '*', GLOB_ONLYDIR);
if ($subdirs !== false) {
foreach($subdirs as $subdir) {
$directory_empty = count(glob($subdir. DIRECTORY_SEPARATOR . '*')) === 0;
if($directory_empty && is_writeable($subdir)) {
rmdir($subdir);
}
}
}
$logger->info('[Maint] Cleaned up import directories.');
}
function configure($instance) {
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('purge_waitdays', $this->getParam('purge_waitdays', 7));
$tpl->display('devblocks:cerberusweb.core::cron/maint/config.tpl');
}
function saveConfigurationAction() {
@$purge_waitdays = DevblocksPlatform::importGPC($_POST['purge_waitdays'],'integer');
$this->setParam('purge_waitdays', $purge_waitdays);
}
};
/**
* Plugins can implement an event listener on the heartbeat to do any kind of
* time-dependent or interval-based events. For example, doing a workflow
* action every 5 minutes.
*/
class HeartbeatCron extends CerberusCronPageExtension {
function run() {
// Heartbeat Event
$eventMgr = DevblocksPlatform::getEventService();
$eventMgr->trigger(
new Model_DevblocksEvent(
'cron.heartbeat',
array(
)
)
);
}
function configure($instance) {
$tpl = DevblocksPlatform::getTemplateService();
$tpl->display('devblocks:cerberusweb.core::cron/heartbeat/config.tpl');
}
};
class ImportCron extends CerberusCronPageExtension {
function run() {
$logger = DevblocksPlatform::getConsoleLog();
$logger->info("[Importer] Starting Import Task");
@set_time_limit(1200); // 20m
$importNewDir = APP_STORAGE_PATH . '/import/new/';
$importFailDir = APP_STORAGE_PATH . '/import/fail/';
if(!is_writable($importNewDir)) {
$logger->error("[Importer] Unable to write in '$importNewDir'. Please check permissions.");
return;
}
if(!is_writable($importFailDir)) {
$logger->error("[Importer] Unable to write in '$importFailDir'. Please check permissions.");
return;
}
if (!extension_loaded("imap")) {
$logger->err("[Parser] The 'IMAP' extension is not loaded. Aborting!");
return false;
}
if (!extension_loaded("mailparse")) {
$logger->err("[Parser] The 'mailparse' extension is not loaded. Aborting!");
return false;
}
$limit = 100; // [TODO] Set from config
$runtime = microtime(true);
$subdirs = glob($importNewDir . '*', GLOB_ONLYDIR);
if ($subdirs === false) $subdirs = array();
$subdirs[] = $importNewDir; // Add our root directory last
foreach($subdirs as $subdir) {
if(!is_writable($subdir)) {
$logger->error('[Importer] Write permission error, unable parse imports inside: '. $subdir. "...skipping");
continue;
}
$files = $this->scanDirMessages($subdir);
foreach($files as $file) {
// If we can't nuke the file, there's no sense in trying to import it
if(!is_writeable($file))
continue;
// Preventatively move into the fail dir while we parse
$move_to_dir = $importFailDir . basename($subdir) . '/';
if(!file_exists($move_to_dir))
mkdir($move_to_dir,0744,true);
$dest_file = $move_to_dir . basename($file);
@rename($file, $dest_file);
$file = $dest_file;
// Parse the XML
if(!@$xml_root = simplexml_load_file($file)) { /* @var $xml_root SimpleXMLElement */
$logger->error("[Importer] Error parsing XML file: " . $file);
continue;
}
if(empty($xml_root)) {
$logger->error("[Importer] XML root element doesn't exist in: " . $file);
continue;
}
$object_type = $xml_root->getName();
$file_part = basename($file);
$logger->info("[Importer] Reading ".$file_part." ... ($object_type)");
if($this->_handleImport($object_type, $xml_root)) { // Success
@unlink($file);
}
if(--$limit <= 0)
break;
}
if($limit <= 0)
break;
}
unset($files);
unset($subdirs);
$logger->info("[Importer] Total Runtime: ".number_format((microtime(true)-$runtime)*1000,2)." ms");
@imap_errors();
}
private function _handleImport($object_type, $xml) {
// [TODO] Import extensions (delegate to plugins)
switch($object_type) {
case 'comment':
return $this->_handleImportComment($xml);
break;
case 'kbarticle':
return $this->_handleImportKbArticle($xml);
break;
case 'ticket':
return $this->_handleImportTicket($xml);
break;
case 'worker':
return $this->_handleImportWorker($xml);
break;
case 'organization':
return $this->_handleImportOrg($xml);
break;
case 'contact':
return $this->_handleImportAddress($xml);
break;
default:
break;
}
}
/* _handleImportKbArticle */
private function _getCategoryChildByName($list, $node, $name) {
if(is_array($node))
foreach($node as $child_id => $null) {
if(isset($list[$child_id]) && 0 == strcasecmp($list[$child_id]->name,$name))
return $child_id;
}
return NULL;
}
private function _handleImportKbArticle($xml) {
static $categoryList = NULL;
static $categoryMap = NULL;
$title = (string) $xml->title;
$created = intval((string) $xml->created_date);
$content_b64 = (string) $xml->content;
// Bad file
if(empty($content_b64) || empty($title)) {
return false;
}
if(NULL == $categoryMap || NULL == $categoryList) {
$categoryList = DAO_KbCategory::getAll();
$categoryMap = DAO_KbCategory::getTreeMap();
}
// Handle multiple <categories> elements
$categoryIds = array();
foreach($xml->categories as $eCategories) {
$pid = 0;
$ptr =& $categoryMap[$pid];
$categoryId = 0;
foreach($eCategories->category as $eCategory) {
$catName = (string) $eCategory;
// echo "Looking for '", $catName, "' under $pid ...<br>";
if(NULL == ($categoryId = $this->_getCategoryChildByName($categoryList, $ptr, $catName))) {
$fields = array(
DAO_KbCategory::NAME => $catName,
DAO_KbCategory::PARENT_ID => $pid,
);
$categoryId = DAO_KbCategory::create($fields);
// echo " - Not found, inserted as $categoryId<br>";
$categoryList[$categoryId] = DAO_KbCategory::get($categoryId);
if(!isset($categoryMap[$pid]))
$categoryMap[$pid] = array();
$categoryMap[$pid][$categoryId] = 0;
$categoryMap[$categoryId] = array();
$categoryIds[] = $categoryId;
} else {
$categoryIds[] = $categoryId;
// echo " - Found at $categoryId !<br>";
}
$pid = $categoryId;
$ptr =& $categoryMap[$categoryId];
}
}
// Decode content
$content = base64_decode($content_b64);
// [TODO] Dupe check? (title in category)
$fields = array(
DAO_KbArticle::TITLE => $title,
DAO_KbArticle::UPDATED => $created,
DAO_KbArticle::FORMAT => 1, // HTML
DAO_KbArticle::CONTENT => $content,
DAO_KbArticle::VIEWS => 0, // [TODO]
);
if(null !== ($articleId = DAO_KbArticle::create($fields))) {
DAO_KbArticle::setCategories($articleId, $categoryIds, false);
return true;
}
return false;
}
// [TODO] Move to an extension
private function _handleImportTicket($xml) {
$settings = DevblocksPlatform::getPluginSettingsService();
$logger = DevblocksPlatform::getConsoleLog();
$workers = DAO_Worker::getAll();
static $email_to_worker_id = null;
static $group_name_to_id = null;
static $bucket_name_to_id = null;
// Hash Workers so we can ID their incoming tickets
if(null == $email_to_worker_id) {
$email_to_worker_id = array();
if(is_array($workers))
foreach($workers as $worker) { /* @var $worker Model_Worker */
$email_to_worker_id[strtolower($worker->email)] = intval($worker->id);
}
}
// Hash Group names
if(null == $group_name_to_id) {
$groups = DAO_Group::getAll();
$group_name_to_id = array();
if(is_array($groups))
foreach($groups as $group) {
$group_name_to_id[strtolower($group->name)] = intval($group->id);
}
}
// Hash Bucket names
if(null == $bucket_name_to_id) {
$buckets = DAO_Bucket::getAll();
$bucket_name_to_id = array();
if(is_array($buckets))
foreach($buckets as $bucket) { /* @var $bucket Model_Bucket */
// Hash by group ID and bucket name
$hash = md5($bucket->group_id . strtolower($bucket->name));
$bucket_to_id[$hash] = intval($bucket->id);
}
}
$sMask = (string) $xml->mask;
$sSubject = substr((string) $xml->subject,0,255);
$sGroup = (string) $xml->group;
$sBucket = (string) $xml->bucket;
$iCreatedDate = (integer) $xml->created_date;
$iUpdatedDate = (integer) $xml->updated_date;
$isWaiting = (integer) $xml->is_waiting;
$isClosed = (integer) $xml->is_closed;
if(empty($sMask)) {
$sMask = CerberusApplication::generateTicketMask();
}
// Find the destination Group + Bucket (or create them)
if(empty($sGroup)) {
$iDestGroupId = 0;
if(null != ($iDestGroup = DAO_Group::getDefaultGroup()))
$iDestGroupId = $iDestGroup->id;
} elseif(null == ($iDestGroupId = @$group_name_to_id[strtolower($sGroup)])) {
$iDestGroupId = DAO_Group::create(array(
DAO_Group::NAME => $sGroup,
));
// Give all superusers manager access to this new group
if(is_array($workers))
foreach($workers as $worker) {
if($worker->is_superuser)
DAO_Group::setGroupMember($iDestGroupId,$worker->id,true);
}
// Rehash
DAO_Group::getAll(true);
$group_name_to_id[strtolower($sGroup)] = $iDestGroupId;
}
if(empty($sBucket)) {
$iDestBucketId = 0; // Inbox
} elseif(null == ($iDestBucketId = @$bucket_name_to_id[md5($iDestGroupId.strtolower($sBucket))])) {
$iDestBucketId = DAO_Bucket::create($sBucket, $iDestGroupId);
// Rehash
DAO_Bucket::getAll(true);
$bucket_name_to_id[strtolower($sBucket)] = $iDestBucketId;
}
// Xpath the first and last "from" out of "/ticket/messages/message/headers/from"
$aMessageNodes = $xml->xpath("/ticket/messages/message");
$iNumMessages = count($aMessageNodes);
@$eFirstMessage = reset($aMessageNodes);
if(is_null($eFirstMessage)) {
$logger->warning('[Importer] Ticket ' . $sMask . " doesn't have any messages. Skipping.");
return false;
}
if(is_null($eFirstMessage->headers) || is_null($eFirstMessage->headers->from)) {
$logger->warning('[Importer] Ticket ' . $sMask . " first message doesn't provide a sender address.");
return false;
}
$sFirstWrote = self::_parseRfcAddressList($eFirstMessage->headers->from, true);
if(null == ($firstWroteInst = CerberusApplication::hashLookupAddress($sFirstWrote, true))) {
$logger->warning('[Importer] Ticket ' . $sMask . " - Invalid sender adddress: " . $sFirstWrote);
return false;
}
$eLastMessage = end($aMessageNodes);
if(is_null($eLastMessage)) {
$logger->warning('[Importer] Ticket ' . $sMask . " doesn't have any messages. Skipping.");
return false;
}
if(is_null($eLastMessage->headers) || is_null($eLastMessage->headers->from)) {
$logger->warning('[Importer] Ticket ' . $sMask . " last message doesn't provide a sender address.");
return false;
}
$sLastWrote = self::_parseRfcAddressList($eLastMessage->headers->from, true);
if(null == ($lastWroteInst = CerberusApplication::hashLookupAddress($sLastWrote, true))) {
$logger->warning('[Importer] Ticket ' . $sMask . ' last message has an invalid sender address: ' . $sLastWrote);
return false;
}
// Last action code + last worker
$sLastActionCode = CerberusTicketActionCode::TICKET_OPENED;
if($iNumMessages > 1) {
if(isset($email_to_worker_id[strtolower($lastWroteInst->email)])) {
$sLastActionCode = CerberusTicketActionCode::TICKET_WORKER_REPLY;
} else {
$sLastActionCode = CerberusTicketActionCode::TICKET_CUSTOMER_REPLY;
}
}
// Dupe check by ticket mask
if(null != DAO_Ticket::getTicketByMask($sMask)) {
$logger->warning("[Importer] Ticket mask '" . $sMask . "' already exists. Making it unique.");
$uniqueness = 1;
$origMask = $sMask;
// Append new uniqueness to the ticket mask: LLL-NNNNN-NNN-1, LLL-NNNNN-NNN-2, ...
do {
$sMask = $origMask . '-' . ++$uniqueness;
} while(null != DAO_Ticket::getTicketIdByMask($sMask));
$logger->info("[Importer] The unique mask for '".$origMask."' is now '" . $sMask . "'");
}
// Create ticket
$fields = array(
DAO_Ticket::MASK => $sMask,
DAO_Ticket::SUBJECT => $sSubject,
DAO_Ticket::IS_WAITING => $isWaiting,
DAO_Ticket::IS_CLOSED => $isClosed,
DAO_Ticket::FIRST_WROTE_ID => intval($firstWroteInst->id),
DAO_Ticket::LAST_WROTE_ID => intval($lastWroteInst->id),
DAO_Ticket::ORG_ID => intval($firstWroteInst->contact_org_id),
DAO_Ticket::CREATED_DATE => $iCreatedDate,
DAO_Ticket::UPDATED_DATE => $iUpdatedDate,
DAO_Ticket::GROUP_ID => intval($iDestGroupId),
DAO_Ticket::BUCKET_ID => intval($iDestBucketId),
DAO_Ticket::LAST_ACTION_CODE => $sLastActionCode,
);
$ticket_id = DAO_Ticket::create($fields);
// echo "Ticket: ",$ticket_id,"<BR>";
// print_r($fields);
// Create requesters
if(!is_null($xml->requesters))
foreach($xml->requesters->address as $eAddress) { /* @var $eAddress SimpleXMLElement */
$sRequesterAddy = (string) $eAddress; // [TODO] RFC822
// Insert requesters
DAO_Ticket::createRequester($sRequesterAddy, $ticket_id);
}
// Create messages
if(!is_null($xml->messages)) {
$count_messages = count($xml->messages->message);
$seek_messages = 1;
foreach($xml->messages->message as $eMessage) { /* @var $eMessage SimpleXMLElement */
$eHeaders =& $eMessage->headers; /* @var $eHeaders SimpleXMLElement */
$sMsgFrom = (string) $eHeaders->from;
$sMsgDate = (string) $eHeaders->date;
$sMsgFrom = self::_parseRfcAddressList($sMsgFrom, true);
if(NULL == $sMsgFrom) {
$logger->warning('[Importer] Ticket ' . $sMask . ' - Invalid message sender: ' . $sMsgFrom . ' (skipping)');
continue;
}
if(null == ($msgFromInst = CerberusApplication::hashLookupAddress($sMsgFrom, true))) {
$logger->warning('[Importer] Ticket ' . $sMask . ' - Invalid message sender: ' . $sMsgFrom . ' (skipping)');
continue;
}
@$msgWorkerId = intval($email_to_worker_id[strtolower($msgFromInst->email)]);
// $logger->info('Checking if '.$msgFromInst->email.' is a worker');
$fields = array(
DAO_Message::TICKET_ID => $ticket_id,
DAO_Message::CREATED_DATE => strtotime($sMsgDate),
DAO_Message::ADDRESS_ID => $msgFromInst->id,
DAO_Message::IS_OUTGOING => !empty($msgWorkerId) ? 1 : 0,
DAO_Message::WORKER_ID => !empty($msgWorkerId) ? $msgWorkerId : 0,
);
$email_id = DAO_Message::create($fields);
// First thread
if(1==$seek_messages) {
DAO_Ticket::update($ticket_id,array(
DAO_Ticket::FIRST_MESSAGE_ID => $email_id
));
}
// Last thread
if($count_messages==$seek_messages) {
DAO_Ticket::update($ticket_id,array(
DAO_Ticket::LAST_MESSAGE_ID => $email_id
));
}
// Create attachments
if(!is_null($eMessage->attachments))
foreach($eMessage->attachments->attachment as $eAttachment) { /* @var $eAttachment SimpleXMLElement */
$sFileName = (string) $eAttachment->name;
$sMimeType = (string) $eAttachment->mimetype;
$sFileSize = (integer) $eAttachment->size;
$sFileContentB64 = (string) $eAttachment->content;
// [TODO] This could be a little smarter about detecting extensions
if(empty($sMimeType))
$sMimeType = "application/octet-stream";
$sFileContent = base64_decode($sFileContentB64);
unset($sFileContentB64);
$fields = array(
DAO_Attachment::DISPLAY_NAME => $sFileName,
DAO_Attachment::MIME_TYPE => $sMimeType,
);
$file_id = DAO_Attachment::create($fields);
// Link
DAO_AttachmentLink::create($file_id, CerberusContexts::CONTEXT_MESSAGE, $email_id);
// Write file to storage
Storage_Attachments::put($file_id, $sFileContent);
unset($sFileContent);
}
// Create message content
$sMessageContentB64 = (string) $eMessage->content;
$sMessageContent = base64_decode($sMessageContentB64);
// Content-type specific handling
if(isset($eMessage->content['content-type'])) { // do we have a content-type?
if(strtolower($eMessage->content['content-type']) == 'html') { // html?
// Force to plaintext part
$sMessageContent = DevblocksPlatform::stripHTML($sMessageContent);
}
}
unset($sMessageContentB64);
Storage_MessageContent::put($email_id, $sMessageContent);
unset($sMessageContent);
// Headers
foreach($eHeaders->children() as $eHeader) { /* @var $eHeader SimpleXMLElement */
DAO_MessageHeader::create($email_id, $eHeader->getName(), (string) $eHeader);
}
$seek_messages++;
}
}
// Create comments
if(!is_null($xml->comments))
foreach($xml->comments->comment as $eComment) { /* @var $eMessage SimpleXMLElement */
$iCommentDate = (integer) $eComment->created_date;
$sCommentAuthor = (string) $eComment->author; // [TODO] Address Hash Lookup
$sCommentTextB64 = (string) $eComment->content;
$sCommentText = base64_decode($sCommentTextB64);
unset($sCommentTextB64);
$commentAuthorInst = CerberusApplication::hashLookupAddress($sCommentAuthor, true);
// [TODO] Sanity checking
$fields = array(
DAO_Comment::CONTEXT => CerberusContexts::CONTEXT_TICKET,
DAO_Comment::CONTEXT_ID => intval($ticket_id),
DAO_Comment::CREATED => intval($iCommentDate),
DAO_Comment::ADDRESS_ID => intval($commentAuthorInst->id),
DAO_Comment::COMMENT => $sCommentText,
);
$comment_id = DAO_Comment::create($fields);
unset($sCommentText);
}
$logger->info('[Importer] Imported ticket #'.$ticket_id);
return true;
}
private function _parseRfcAddressList($addressStr, $only_one) {
// Need to parse the 'From' header as RFC-2822: "name" <user@domain.com>
@$rfcAddressList = imap_rfc822_parse_adrlist($addressStr, 'host');
if(!is_array($rfcAddressList) || empty($rfcAddressList))
return NULL;
$addresses = array();
foreach($rfcAddressList as $rfcAddress) {
if(empty($rfcAddress->host) || $rfcAddress->host == 'host') {
continue;
}
$addresses[] = trim(strtolower($rfcAddress->mailbox.'@'.$rfcAddress->host));
}
if(empty($addresses)) {
return NULL;
}
$result = ($only_one) ? $addresses[0] : $addresses;
return $result;
}
private function _handleImportWorker($xml) {
$settings = DevblocksPlatform::getPluginSettingsService();
$logger = DevblocksPlatform::getConsoleLog();
$sFirstName = (string) $xml->first_name;
$sLastName = (string) $xml->last_name;
$sEmail = (string) $xml->email;
$sPassword = (string) $xml->password;
$isSuperuser = (integer) $xml->is_superuser;
// Dupe check worker email
if(null != ($worker_id = DAO_Worker::getByEmail($sEmail))) {
$logger->info('[Importer] Avoiding creating duplicate worker #'.$worker_id.' ('.$sEmail.')');
return true;
}
$fields = array(
DAO_Worker::EMAIL => $sEmail,
DAO_Worker::PASSWORD => $sPassword, // pre-MD5'd
DAO_Worker::FIRST_NAME => $sFirstName,
DAO_Worker::LAST_NAME => $sLastName,
DAO_Worker::IS_SUPERUSER => intval($isSuperuser),
DAO_Worker::AUTH_EXTENSION_ID => 'login.password',
);
$worker_id = DAO_Worker::create($fields);
// Address to Worker
DAO_AddressToWorker::assign($sEmail, $worker_id);
DAO_AddressToWorker::update($sEmail,array(
DAO_AddressToWorker::IS_CONFIRMED => 1
));
$logger->info('[Importer] Imported worker #'.$worker_id.' ('.$sEmail.')');
DAO_Worker::clearCache();
return true;
}
private function _handleImportOrg($xml) {
$settings = DevblocksPlatform::getPluginSettingsService();
$logger = DevblocksPlatform::getConsoleLog();
$sName = (string) $xml->name;
$sStreet = (string) $xml->street;
$sCity = (string) $xml->city;
$sProvince = (string) $xml->province;
$sPostal = (string) $xml->postal;
$sCountry = (string) $xml->country;
$sPhone = (string) $xml->phone;
$sWebsite = (string) $xml->website;
// Dupe check org
if(null != ($org_id = DAO_ContactOrg::lookup($sName))) {
$logger->info('[Importer] Avoiding creating duplicate org #'.$org_id.' ('.$sName.')');
return true;
}
$fields = array(
DAO_ContactOrg::NAME => $sName,
DAO_ContactOrg::STREET => $sStreet,
DAO_ContactOrg::CITY => $sCity,
DAO_ContactOrg::PROVINCE => $sProvince,
DAO_ContactOrg::POSTAL => $sPostal,
DAO_ContactOrg::COUNTRY => $sCountry,
DAO_ContactOrg::PHONE => $sPhone,
DAO_ContactOrg::WEBSITE => $sWebsite,
);
$org_id = DAO_ContactOrg::create($fields);
$logger->info('[Importer] Imported org #'.$org_id.' ('.$sName.')');
return true;
}
private function _handleImportAddress($xml) {
$settings = DevblocksPlatform::getPluginSettingsService();
$logger = DevblocksPlatform::getConsoleLog();
$sFirstName = (string) $xml->first_name;
$sLastName = (string) $xml->last_name;
$sEmail = (string) $xml->email;
$sPassword = (string) $xml->password;
$sOrganization = (string) $xml->organization;
$addy_exists = false;
// Dupe check org
if(null != ($address = DAO_Address::lookupAddress($sEmail))) {
$logger->info('[Importer] Avoiding creating duplicate contact #'.$address->id.' ('.$sEmail.')');
$addy_exists = true;
$address_id = $address->id;
}
if(!$addy_exists) {
$fields = array(
DAO_Address::FIRST_NAME => $sFirstName,
DAO_Address::LAST_NAME => $sLastName,
DAO_Address::EMAIL => $sEmail,
);
$address_id = DAO_Address::create($fields);
}
if(!empty($sPassword)) {
if(null == ($contact = DAO_ContactPerson::getWhere(sprintf("%s = %d", DAO_ContactPerson::EMAIL_ID, $address_id)))) {
$salt = CerberusApplication::generatePassword(8);
$fields = array(
DAO_ContactPerson::EMAIL_ID => $address_id,
DAO_ContactPerson::LAST_LOGIN => time(),
DAO_ContactPerson::CREATED => time(),
DAO_ContactPerson::AUTH_SALT => $salt,
DAO_ContactPerson::AUTH_PASSWORD => md5($salt.$sPassword)
);
$contact_person_id = DAO_ContactPerson::create($fields);
DAO_Address::update($address_id, array(
DAO_Address::CONTACT_PERSON_ID => $contact_person_id
));
$logger->info('[Importer] Imported contact '. $sEmail);
}
}
// Associate with organization
if(!empty($sOrganization)) {
if(null != ($org_id = DAO_ContactOrg::lookup($sOrganization, true))) {
DAO_Address::update($address_id, array(
DAO_Address::CONTACT_ORG_ID => $org_id
));
$logger->info('[Importer] Associated address '.$sEmail.' with org '.$sOrganization);
}
}
$logger->info('[Importer] Imported address #'.$address_id.' ('.$sEmail.')');
return true;
}
// [TODO] Move to an extension
private function _handleImportComment($xml) {
$mask = (string) $xml->mask;
$author_email = (string) $xml->author_email;
$note = trim((string) $xml->note);
$created = intval((string) $xml->created_date);
$author_address = CerberusApplication::hashLookupAddress($author_email,true);
// Bad file
if(empty($note) || empty($author_address) || empty($mask)) {
return false;
}