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Orders not listed in admin orders page #14702

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cenoura opened this issue Apr 26, 2017 · 3 comments
Closed

Orders not listed in admin orders page #14702

cenoura opened this issue Apr 26, 2017 · 3 comments

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@cenoura
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cenoura commented Apr 26, 2017

EXPLANATION OF THE ISSUE

I'm using WordPress 4.7.4 and WooCommerce 3.0.4.
Tried to see the orders in admin and the orders are not showing. Verified that the orders are in the DOM, but are not presented on the page.
I have already disabled all plugins (except WC, obviously) to check if there was any conflict and set theme to TwentyTwelve.

STEPS TO REPRODUCE THE ISSUE

  1. Place a new order;
  2. Open WordPress Admin;
  3. Open WooCommerce > Orders;

SYSTEM STATUS

``` ### WordPress Environment ### Home URL: https://www.guilhermeaugusto.com.br/delivery Site URL: https://www.guilhermeaugusto.com.br/delivery WC Version: 3.0.4 Log Directory Writable: ✔ WP Version: 4.7.4 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US

Server Environment

Server Info: Apache
PHP Version: 5.6.29
PHP Post Max Size: 65 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.35.0
OpenSSL/1.0.1

SUHOSIN Installed: –
MySQL Version: 5.6.34
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 3.0.4
WC Database Prefix: wp_u8vekp_
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only.

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (1)

WooCommerce: by Automattic – 3.0.4

Settings

API Enabled: ✔
Force SSL: –
Currency: BRL (R$)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

WC Pages

Shop base: #581 - /shop/
Cart: #582 - /cart/
Checkout: #212 - /checkout/
My account: #10 - /my-account/

Theme

Name: Pizzaro Child
Version: 1.1.1
Author URL: https://chethemes.com
Child Theme: ✔
Parent Theme Name: Pizzaro
Parent Theme Version: 1.1.1
Parent Theme Author URL: https://chethemes.com
WooCommerce Support: ✔

Templates

Overrides: pizzaro/woocommerce/content-widget-product.php
pizzaro/woocommerce/global/quantity-input.php
pizzaro/woocommerce/single-product/related.php
pizzaro/woocommerce/single-product/up-sells.php version 1.6.4 is out of date. The core version is 3.0.0

Outdated Templates: ❌Learn how to update

</details>
@mikejolley
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This one is not reproducible and has had no other reports I can see - sure it's not caching?

I'd need to take a look to know if it's a bug or not. If you want to provide access my email is on my profile or you can use WooCommerce community or WordPress Slack.

I'll reopen if I can confirm a bug after that.

Thanks

@cenoura
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cenoura commented Apr 26, 2017

Mike,
Just created an user and sent the login details to your email.
If you need any other information, feel free to contact me.

@mikejolley
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Nothing has come yet but Ill keep an eye.

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