Bug: Shipping zones not showing up

[prageshs]

Hi,

I'm using Woo commerce 3.1.2 with Wordpress 4.8.1.

When I had set up shipping, I created the zones and rules normally.
After some update (I'm not sure which one, since I never checked for shipping zones later) my Shipping Zones screen is completely blank, screenshot attached. While looking for the solutions I came across this link - #11761
and pretty much deactivated all plugins besides Woocommerce but the issue still persists.
I also checked "Inspect" and found the following issue, screenshot attached.

The shipping options and rules are running but I am not able to see them and hence cant make any changes.
Will appreciate if someone could help.

Thanks

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WordPress Environment

WC Version: 3.1.2
Log Directory Writable: ✔
WP Version: 4.8.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US

Server Environment

Server Info: Apache
PHP Version: 5.6.31
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.54.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: ❌ 5.5.56 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 3.1.2
WC Database Prefix: wpgk_
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ✔

Security

Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔

Active Plugins (1)

WooCommerce: by Automattic – 3.1.2

Settings

API Enabled: ✔
Force SSL: –
Currency: INR (₹)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

WC Pages

Shop base: #40 - /shop/
Cart: #41 - /cart/
Checkout: #42 - /checkout/
My account: #33 - /my-account/

Theme

Name: Storefront
Version: 2.2.5
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –
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[mikejolley]

Can you look at the debug log to see what caused the 500?

https://snapcreek.com/blog/wordpress-error-log-friend/

[mikejolley]

News? Without the real error message we won't be able to act on this. It's only affecting your site.

[prageshs]

@mikejolley : Thank you for your reply. It was due to some PHP issue, that was fixed by the Hosting provider.

[musichaws]

Hi @prageshs may I know what exactly with the PHP issue? I have the same problem now, but i have to get something to tell my hosting provider about it. Any advice?

[prageshs]

@musichaws : I do not remember exactly now but I think PHP version need to be updated. Once it was updated from the Hosting Provider's end, the problem was resolved.