Mini-cart not updating when using back button (seems to affect Chrome only) #32454

SuperHanss · 2022-04-01T13:52:28Z

Prerequisites

I have carried out troubleshooting steps and I believe I have found a bug.
I have searched for similar bugs in both open and closed issues and cannot find a duplicate.

Describe the bug

When adding a product to the cart then returning to the previous page using the back button, the mini-cart isn't refreshing and therefore doesn't show the correct number of items in cart. This issue only seems to affect Chrome as Safari and Firefox both correctly update when the back button is clicked.

Upon further inspection the request ?wc-ajax=get_refreshed_fragments is getting stuck on pending as shown in attached screen recording.

It's worth noting I've also checked for this behaviour on the Storefront demo site and it is indeed present.

Expected behavior

The cart contents should refresh with newly added item when clicking the back button and returning to the main shop page as is the case with Safari and Firefox.

Actual behavior

Cart doesn't refresh after clicking back button due to ?wc-ajax=get_refreshed_fragments request stuck on pending.

Steps to reproduce

Click on single product page
Add the item to cart and note the new cart contents
Click the back button to return to previous page
The cart content doesn't refresh and shows the previous state

Untitled.mp4

WordPress Environment

`

WordPress Environment

WordPress address (URL): https://woostersbakery.com
Site address (URL): https://woostersbakery.com
WC Version: 6.3.1
REST API Version: ✔ 6.3.1
WC Blocks Version: ✔ 6.9.0
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.2.1
Log Directory Writable: ✔
WP Version: 5.9.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.0.16
PHP Post Max Size: 516 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.81.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 6.3.1
WC Database Prefix: ret_
Total Database Size: 34.48MB
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Post Type Counts

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elementor_font: 2
elementor_library: 17
jb_store_css: 8
nav_menu_item: 8
page: 10
post: 1
product: 24
seedprod: 2
shop_coupon: 3
shop_order: 1630
shop_order_refund: 21
wc_pickup_location: 4
wp_global_styles: 1

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (18)

Code Snippets: by Code Snippets Pro – 2.14.3
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Elementor: by Elementor.com – 3.5.6
Head & Footer Code: by Aleksandar Urosevic – 1.2.4
Jetpack: by Automattic – 10.7
Loco Translate: by Tim Whitlock – 2.6.1
Quantity Field on Shop Page for WooCommerce: by Wooassist – 1.4.2
Redirection: by John Godley – 5.2.3
Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.1.10
WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.25
WooCommerce: by Automattic – 6.3.1
Yoast SEO: by Team Yoast – 18.4.1
WP Mail SMTP: by WPForms – 3.3.0
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Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.0.3
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Astra Pro: by Brainstorm Force – 3.6.5
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WooCommerce Admin: by WooCommerce – 3.3.1

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db-error.php: db-error.php
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Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

WC Pages

Shop base: ❌ Page ID is set
but the page does not exist

Basket: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #3 - /terms-of-service/

Theme

Name: Astra
Version: 3.7.9
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
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Complete: 48
Oldest: 2022-03-01 22:00:35 +0000
Newest: 2022-03-31 15:11:54 +0100

Pending: 2
Oldest: 2022-04-04 16:37:56 +0100
Newest: 2022-04-27 22:09:29 +0100

Status report information

Generated at: 2022-04-01 14:51:58 +01:00
`

Isolating the problem

I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
This bug happens with a default WordPress theme active, or Storefront.
I can reproduce this bug consistently using the steps above.

woocommercebot · 2022-04-04T15:53:23Z

We are adding the status: needs reproduction label to this issue to try reproduce it on the current released version of WooCommerce.

Thank you for your patience.

swatipawarGS · 2022-04-05T11:51:23Z

Hi @SuperHanss,

Thank you for taking the time to report this bug, we really appreciate your help. We are unable to reproduce the issue on our end using WooCommerce 6.3.1 version and WordPress 5.9.2 version.

Please find below screencast for reference :

32454.mp4

Please provide us more detailed and any additional steps required to repro this issue which may help us to evaluate it further.

SuperHanss · 2022-04-05T13:30:58Z

Hi @SuperHanss,

Thank you for taking the time to report this bug, we really appreciate your help. We are unable to reproduce the issue on our end using WooCommerce 6.3.1 version and WordPress 5.9.2 version.

Please find below screencast for reference :

32454.mp4
Please provide us more detailed and any additional steps required to repro this issue which may help us to evaluate it further.

That is strange! This was tested using Chrome? I'm seeing the problem on both macOS Chrome and Android Chrome, not just on my site but many other sites using WooCommerce. Unfortunately I don't have any other devices to test it on, nor do I have the knowledge on debugging it further.

SuperHanss · 2022-04-13T08:35:23Z

Is anyone able to reproduce this with the latest Chrome? It's occuring on demo stores too - https://veganfoodshop.thunder-stores.com/

SuperHanss · 2022-04-13T10:50:23Z

UPDATE: I've managed to get this working. It seems with Chrome a delay is needed before 'wc_fragment_refresh' can be triggered:

jQuery(window).on('pageshow', function(e) {
	if (e.originalEvent.persisted) {
		setTimeout(function() {
			jQuery('.widget_shopping_cart_content').empty();
			jQuery(document.body).trigger('wc_fragment_refresh');
		}, 100);
	}
});

Simply adding a short delay to the script introduced in #747a6d5 successfully fires the Ajax request. Perhaps something to do with Chrome bfcache? @mikejolley @jonathansadowski

SuperHanss · 2022-04-27T09:24:13Z

Not sure why this was closed with can't reproduce? With the latest Chrome the issue is present in demo stores too using mobile and desktop. https://lumiere.thunder-stores.com

Setting a timeout as stated above seems to fix it.

ObliviousHarmony · 2022-04-27T20:54:08Z

I've re-opened the issue and tagged the development team for further review @SuperHanss.

woocommercebot · 2022-04-27T20:57:34Z

Hi @SuperHanss,

Thank you for opening the issue! It requires further feedback from the WooCommerce Core team.

We are adding the needs developer feedback label to this issue so that the Core team could take a look.

Please note it may take a few days for them to get to this issue. Thank you for your patience.

barryhughes · 2022-05-31T16:35:15Z

I'm sorry, @SuperHanss, but I don't see this either. I've tested using Chrome (v101) on:

https://veganfoodshop.thunder-stores.com/ (a demo site you linked to)
https://lumiere.thunder-stores.com/ (a demo site you linked to)
A clean demo site of our own

In each case there is a cart widget present and I can successfully visit a single product page, add to cart, then navigate back (via the browser's back button) and see that the cart widget updates appropriately, noting there is a small but expected delay first of all.

I do note however that those demo sites appear to be using specific optimization techniques (including script concatenation), and perhaps those are or were causing issues in some cases? However, I couldn't see the issue myself on those or on our own demo site (which was just a clean WordPress 6.0 installation along with the latest version of WooCommerce).

muhammadbuchory · 2022-06-22T16:40:59Z

after open page cart back with button back browser mini cart cannot show list item mini cart,

how to solution for this?

i try in at site this (https://lumiere.thunder-stores.com/).

barryhughes · 2022-06-22T18:22:42Z

I'm sorry, it works for me (using both Firefox and Chrome).

I went to lumiere.thunder-stores.com
I manually navigated to lumiere.thunder-stores.com/shop †
I added an item to the cart and confirmed it showed in the mini-cart
Using the browser's back button I returned to the initial page and the mini-cart remained populated

† I wanted to highlight that I navigated to the shop page manually: that's because, at time of writing, the "Shop Now" button on the homepage actually links to a different domain. I don't have the credentials needed to go to that other site, but if that happens to be the path you are following it might explain the unexpected behavior you have described.

SuperHanss · 2022-06-22T19:51:31Z

@barryhughes I appreciate you testing. Please try the following:

Open https://lumiere.thunder-stores.com/shop/
Add a few different items to cart
Navigate to the main cart page
Remove an item from cart
Use the browser back button to return to the previous page
See the mini-cart fails to update the new item count and mini-cart itself fails to show

Tested with Windows 10 and macOS Monterey and problem occurs. Both devices using latest Chrome 102.
If you're still unable to reproduce it using this method then I'm all out of ideas!

muhammadbuchory · 2022-06-22T19:54:17Z

error.v.mp4

problem in use chrome browser, firefox it work.

error wc-ajax=get_refreshed_fragments, status pending in chrome.

barryhughes · 2022-06-22T21:11:43Z

OK, thank you: I can replicate (note to self, it's possible to see this using the Storefront theme). Re-opening and marking as a bug.

At least in my testing, visiting the cart page itself, removing an item, and then hitting the back button was a required step.

andrestr93 · 2022-09-06T19:14:56Z

Hello, thanks for answering, when would you have it ready? , any possible request while they fix the error?

barryhughes · 2022-09-06T19:50:06Z

We can't commit to a specific timeline, I'm afraid. In most cases, this hopefully impacts only a small subset of users and so isn't currently planned for an upcoming release.

lakane23 · 2022-09-18T23:04:12Z

I am also getting this issue. Not sure how long it's been happening as i only discovered it this evening. Normally i use the links on my site to navigate, but i'm sure i have used the browser back button before and would have noticed, so it may be quite a recent bug.

I can confirm for my site anyway this is happeing on Chrome desktop browser, Chrome on Android mobile and Brave. Edge and Firefox work fine although there appears to be a slight delay on Firefox where after hitting the back button the cart amount changes but then corrects.

andrestr93 · 2022-09-22T11:34:55Z

do you know if there is any short-term solution until they put the woocommerce update?

SuperHanss · 2022-09-22T13:20:10Z

@andrestr93 the script I'm using:

jQuery(function($) {
	var isChromium = window.chrome;
	if (isChromium) {
		$(window).on('pageshow', function(e) {
			if (e.originalEvent.persisted) {
				setTimeout(function() {
					$(document.body).trigger('wc_fragment_refresh');
				}, 100);
			}
		});
	}
});

Setting a short timeout triggers 'wc_fragment_refresh' successfully and updates the cart.

andrestr93 · 2022-09-23T09:58:21Z

@SuperHanss hello, in the desktop version it works fine, but in the mobile version it fails me, do you have any other solution? Thank you 😀

SuperHanss · 2022-09-23T12:05:10Z

Should be working on both Chrome for Mac/Windows (in fact all chromium based browsers) and Chrome for Android. Perhaps the script isn't being loaded? Have you cleared the cache?

andrestr93 · 2022-09-23T15:27:15Z

@SuperHanss It works correctly, what is not correct is the price of the mini-cart, that is, when I add items to the cart, it does not add up well

andrestr93 · 2022-09-23T16:08:03Z

@SuperHanss It works correctly in some versions of Google Crome but in others, trying with different mobiles, it does not work

CodeAdminDe · 2022-10-01T10:49:58Z

We can't commit to a specific timeline, I'm afraid. In most cases, this hopefully impacts only a small subset of users and so isn't currently planned for an upcoming release.

I'm affected by the same problem and unfortunately have to say that it probably affects all current woocommerce stores that use a mini-cart / cart based on refresh with wc_fragment_refresh and are visited with a chrome based browser.

I would like to add that I can also reproduce the problem - at least partially - in Firefox. In Firefox the Qty buttons are not loaded and only visible after executing the code snippet mentioned below.

I hope this issue can be re-evaluated and will be fixed in an upcoming release.
I was now able to recreate it on several websites, including my current development environment.

The solution in the developer console of the browser to issue the command

jQuery(function($) {
  $(document.body).trigger('wc_fragment_refresh');	
});

worked for me within Chrome and Firefox and updated the mini-cart.

However, due to lack of time, I have not yet been able to develop a resulting functions.php / PlugIn workaround solution. :/

I hope we'll find a stable working solution and i'm happy to help with further information if needed.

andrestr93 · 2022-10-02T14:06:34Z

@CodeAdminDe Hello, that code fragment in which script do I have to put it for it to work?

CodeAdminDe · 2022-10-10T16:05:45Z

@CodeAdminDe Hello, that code fragment in which script do I have to put it for it to work?

Hey, you could put this into a separate js file and load it via wp_enqueue_scripts (https://developer.wordpress.org/reference/hooks/wp_enqueue_scripts/) within a child theme. But that's a dirty (untested) hack which feels non-practical for production usage. So please note, that I don't recommend it.

The best way will be to resolve the issue. I really hope that the importance of the issue will be seen by the dev team of WooCommerce. 👍

csmcneill · 2022-10-16T16:59:18Z

37449592-hc

fkoomek · 2022-11-25T00:40:13Z

@SuperHanss Thanks for the fix! It works.

wavvves · 2024-05-02T21:24:21Z

Hi @SuperHanss, is this bug still active? I couldn't replicate this locally and on the Storefront demo store. I am assuming it also fails on the website you provided, but because it is patched correct?

SuperHanss · 2024-05-08T11:28:02Z

Hi @SuperHanss, is this bug still active? I couldn't replicate this locally and on the Storefront demo store. I am assuming it also fails on the website you provided, but because it is patched correct?

Hi I no longer use or require the above fix so the issue must have been fixed somewhere down the line!

ralucaStan · 2024-05-23T09:31:47Z

Thank you @SuperHanss. Closing

github-actions bot added the status: awaiting triage This is a newly created issue waiting for triage. label Apr 1, 2022

ObliviousHarmony added status: can't reproduce Issues that can't be reproduced. and removed status: reproduction Bug reports that need to be reproduced and confirmed. labels Apr 20, 2022

ObliviousHarmony closed this as completed Apr 20, 2022

ObliviousHarmony added needs: developer feedback Issues that need feedback from one of the WooCommerce Core developers. and removed status: can't reproduce Issues that can't be reproduced. labels Apr 27, 2022

ObliviousHarmony reopened this Apr 27, 2022

barryhughes closed this as completed May 31, 2022

barryhughes reopened this Jun 22, 2022

barryhughes added priority: high The issue/PR is high priority—it affects lots of customers substantially, but not critically. and removed priority: normal The issue/PR is of normal priority—not many people are affected or there’s a workaround, etc. labels Oct 17, 2022

crftwrk mentioned this issue Jan 6, 2023

Refactor offcanvas cart bootscore/bootscore#329

Merged

rrennick added the team: Rubik Store API checkout endpoints, Mini-Cart, Cart and Checkout related issues label Oct 17, 2023

ralucaStan added team: Kirigami & Origami WC Store Editing (FSE) and removed team: Rubik Store API checkout endpoints, Mini-Cart, Cart and Checkout related issues labels Oct 30, 2023

sunyatasattva added team: Rubik Store API checkout endpoints, Mini-Cart, Cart and Checkout related issues and removed team: Kirigami & Origami WC Store Editing (FSE) labels May 1, 2024

ralucaStan removed the priority: high The issue/PR is high priority—it affects lots of customers substantially, but not critically. label May 2, 2024

wavvves added the needs: author feedback The issue/PR needs a response from any of the parties involved in the issue. label May 2, 2024

github-actions bot added needs: triage feedback Issues for which we requested feedback from the author and received it. and removed needs: author feedback The issue/PR needs a response from any of the parties involved in the issue. labels May 8, 2024

ralucaStan closed this as completed May 23, 2024

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Mini-cart not updating when using back button (seems to affect Chrome only) #32454

Mini-cart not updating when using back button (seems to affect Chrome only) #32454

SuperHanss commented Apr 1, 2022

woocommercebot commented Apr 4, 2022

swatipawarGS commented Apr 5, 2022

SuperHanss commented Apr 5, 2022 •

edited

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SuperHanss commented Apr 13, 2022

SuperHanss commented Apr 13, 2022 •

edited

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SuperHanss commented Apr 27, 2022

ObliviousHarmony commented Apr 27, 2022

woocommercebot commented Apr 27, 2022

barryhughes commented May 31, 2022

muhammadbuchory commented Jun 22, 2022

barryhughes commented Jun 22, 2022

SuperHanss commented Jun 22, 2022

muhammadbuchory commented Jun 22, 2022

barryhughes commented Jun 22, 2022 •

edited

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andrestr93 commented Sep 6, 2022

barryhughes commented Sep 6, 2022

lakane23 commented Sep 18, 2022

andrestr93 commented Sep 22, 2022

SuperHanss commented Sep 22, 2022

andrestr93 commented Sep 23, 2022

SuperHanss commented Sep 23, 2022

andrestr93 commented Sep 23, 2022

andrestr93 commented Sep 23, 2022

CodeAdminDe commented Oct 1, 2022

andrestr93 commented Oct 2, 2022

CodeAdminDe commented Oct 10, 2022

csmcneill commented Oct 16, 2022

fkoomek commented Nov 25, 2022

wavvves commented May 2, 2024

SuperHanss commented May 8, 2024

ralucaStan commented May 23, 2024

Mini-cart not updating when using back button (seems to affect Chrome only) #32454

Mini-cart not updating when using back button (seems to affect Chrome only) #32454

Comments

SuperHanss commented Apr 1, 2022

Prerequisites

Describe the bug

Expected behavior

Actual behavior

Steps to reproduce

WordPress Environment

WordPress Environment

Server Environment

Database

Post Type Counts

Security

Active Plugins (18)

Inactive Plugins (6)

Dropin Plugins (3)

Must Use Plugins (2)

Settings

WC Pages

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Templates

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Status report information

Isolating the problem

woocommercebot commented Apr 4, 2022

swatipawarGS commented Apr 5, 2022

SuperHanss commented Apr 5, 2022 • edited Loading

SuperHanss commented Apr 13, 2022

SuperHanss commented Apr 13, 2022 • edited Loading

SuperHanss commented Apr 27, 2022

ObliviousHarmony commented Apr 27, 2022

woocommercebot commented Apr 27, 2022

barryhughes commented May 31, 2022

muhammadbuchory commented Jun 22, 2022

barryhughes commented Jun 22, 2022

SuperHanss commented Jun 22, 2022

muhammadbuchory commented Jun 22, 2022

barryhughes commented Jun 22, 2022 • edited Loading

andrestr93 commented Sep 6, 2022

barryhughes commented Sep 6, 2022

lakane23 commented Sep 18, 2022

andrestr93 commented Sep 22, 2022

SuperHanss commented Sep 22, 2022

andrestr93 commented Sep 23, 2022

SuperHanss commented Sep 23, 2022

andrestr93 commented Sep 23, 2022

andrestr93 commented Sep 23, 2022

CodeAdminDe commented Oct 1, 2022

andrestr93 commented Oct 2, 2022

CodeAdminDe commented Oct 10, 2022

csmcneill commented Oct 16, 2022

fkoomek commented Nov 25, 2022

wavvves commented May 2, 2024

SuperHanss commented May 8, 2024

ralucaStan commented May 23, 2024

SuperHanss commented Apr 5, 2022 •

edited

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SuperHanss commented Apr 13, 2022 •

edited

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barryhughes commented Jun 22, 2022 •

edited

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