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Persistent Extensions Notification | Ver 8.8.2 #46701

Open
5 tasks done
kingyyyyyy opened this issue Apr 17, 2024 · 4 comments
Open
5 tasks done

Persistent Extensions Notification | Ver 8.8.2 #46701

kingyyyyyy opened this issue Apr 17, 2024 · 4 comments
Labels
focus: react marketplace Issues relating to the React Marketplace team: Desire Woo Marketing and WooCommerce.com customer experience type: community contribution

Comments

@kingyyyyyy
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Prerequisites

  • I have carried out troubleshooting steps and I believe I have found a bug.
  • I have searched for similar bugs in both open and closed issues and cannot find a duplicate.

Describe the bug

Hello,

We updated to 8.8.2.

A misaligned notification is appearing on the Extensions Page, that won't go away.

We do not want to link our Woo account to our site for now, and if we click on My subscriptions it does not disappear.

Screenshot: https://i.gyazo.com/19c58f2c3c28866be3b593961acca44b.png

Expected behavior

Clicking on My subscriptions should make the notification disappear.

Actual behavior

The notification persists "(1)", and doesn't go away.

Steps to reproduce

  1. Log into Dashboard and go to Woocommerce.
  2. See the (1) next to Extensions Page
  3. Click on Extensions Page and go to My subscriptions
  4. The (1) persists.

WordPress Environment

`

WordPress Environment

WC Version: 8.8.2
REST API Version: ✔ 8.8.2
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.5.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

Server Environment

Server Info: Apache/2.4.59
PHP Version: 7.4.33
PHP Post Max Size: 120 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 8.0.36-0ubuntu0.20.04.1
Max Upload Size: 120 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 8.8.2
WC Database Prefix: wp_
Total Database Size: 1269.46MB
Database Data Size: 805.66MB
Database Index Size: 463.80MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 9.52MB + Index: 3.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 108.63MB + Index: 55.14MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.20MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.45MB + Index: 0.41MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 9.02MB + Index: 17.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 7.02MB + Index: 6.03MB + Engine InnoDB
wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_dnsmpd: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_statistics: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 1.52MB + Index: 1.97MB + Engine InnoDB
wp_comments: Data: 81.61MB + Index: 40.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 12.09MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 88.23MB + Index: 7.08MB + Engine InnoDB
wp_postmeta: Data: 256.80MB + Index: 141.28MB + Engine InnoDB
wp_posts: Data: 17.55MB + Index: 8.06MB + Engine InnoDB
wp_rapidload_job: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_rapidload_job_data: Data: 2.38MB + Index: 0.03MB + Engine InnoDB
wp_rapidload_job_optimizations: Data: 1.50MB + Index: 0.02MB + Engine InnoDB
wp_rapidload_uucss_job: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_rapidload_uucss_rule: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_revslider_sliders7: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.20MB + Index: 0.03MB + Engine InnoDB
wp_revslider_slides7: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_term_relationships: Data: 0.36MB + Index: 0.20MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 10.52MB + Index: 8.03MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 0.36MB + Engine InnoDB
wp_vivawallet_data: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 1.52MB + Index: 1.69MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 7.52MB + Index: 7.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_wc_order_operational_data: Data: 5.52MB + Index: 3.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 9.52MB + Index: 7.06MB + Engine InnoDB
wp_wc_order_stats: Data: 3.52MB + Index: 3.48MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 2.52MB + Index: 1.97MB + Engine InnoDB
wp_wc_orders: Data: 12.52MB + Index: 13.92MB + Engine InnoDB
wp_wc_orders_meta: Data: 136.67MB + Index: 127.66MB + Engine InnoDB
wp_wc_points_rewards_user_points: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_points_rewards_user_points_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 3.31MB + Index: 3.30MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 3.52MB + Index: 3.36MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wmfo_fraud_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wmfo_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpae_blocked_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpae_spam_data: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_wpae_spammer_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpae_submission_id: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rocket_cache: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.22MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.16MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 835
cms_block: 16
custom_css: 1
mc4wp-form: 1
nav_menu_item: 81
oembed_cache: 13
page: 22
post: 17
product: 566
product_variation: 22023
shop_coupon: 27
shop_order: 27400
shop_order_refund: 90
vg_gateway_condition: 3
wp_navigation: 1
wp_template: 2
wpcf7_contact_form: 1

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (39)

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
Autoptimize: by Frank Goossens (futtta) – 3.1.11
Cloudflare: by Cloudflare
Inc. – 4.12.7

Complianz Privacy Suite (GDPR/CCPA) premium: by Really Simple Plugins – 7.0.9
Conditional Payment Methods For WooCommerce: by StoreApps – 4.1.0
Contact Form 7: by Takayuki Miyoshi – 5.9.3
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2
Free Shipping Label: by Devnet – 3.0.3
WP Armour - Honeypot Anti Spam: by Dnesscarkey – 2.1.19
WPBakery Page Builder: by Michael M - WPBakery.com – 7.6
Mailchimp for WooCommerce: by Mailchimp – 3.7
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.11
Slider Revolution: by ThemePunch – 6.7.4
AG Opayo (Formerly SagePay) Server - WooCommerce Gateway: by Aaron Bowie – 1.6.4
Simple Cloudflare Turnstile: by Elliot Sowersby
RelyWP – 1.25.0

Trustpilot-reviews: by Trustpilot – 2.5.925
Unbranded E Liquid Formula Calculator: by ZHORA Studio – 1.0
RapidLoad 2.2 - Speed Monster in One Plugin: by RapidLoad – 2.2.15
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.24.2.26

User Role Editor: by Vladimir Garagulya – 4.64.2
Viva Wallet Smart Checkout: by Viva Wallet – 3.6.8
WooCommerce Dynamic Pricing & Discounts: by RightPress – 2.4.6
Premmerce Permalink Manager for WooCommerce: by Premmerce – 2.3.11
Country Based Restrictions for WooCommerce: by zorem – 3.6.4
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.0
PDF Invoices & Packing Slips for WooCommerce - Premium Templates: by WP Overnight – 2.21.6
Product SKU Generator for WooCommerce: by SkyVerge – 2.5.0
Store Credit for WooCommerce: by Kestrel – 4.5.2
WooCommerce Table Rate Shipping: by WooCommerce – 3.1.9
WooCommerce Xero Integration: by WooCommerce – 1.8.5
WooCommerce: by Automattic – 8.8.2
Woodmart Core: by – 1.0.43
Yoast SEO: by Team Yoast – 22.5
WP Armour Extended - Honeypot Anti Spam: by Dnesscarkey – 1.26
WP Mail SMTP: by WP Mail SMTP – 4.0.1
WP Rocket - D-bugger: by WP Rocket Support Team –
WP Rocket: by WP Media – 3.15.10
Smush: by WPMU DEV – 3.16.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.13.2

Inactive Plugins (0)

Dropin Plugins ()

advanced-cache.php: advanced-cache.php

Settings

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
store_credit (store_credit)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: ✔

Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 15 days
Level threshold: –
Log directory size: 5 MB

WC Pages

Shop base: #15 - /shop/
Basket: #16 - /basket/
Checkout: #17 - /checkout/
My account: #18 - /my-account/
Terms and conditions: #33 - /terms-conditions/

Theme

Name: Woodmart Child
Version: 1.0.0
Author URL: http://xtemos.com
Child Theme: ✔
Parent Theme Name: Woodmart
Parent Theme Version: 7.5.0
Parent Theme Author URL: http://themeforest.net/user/xtemos
WooCommerce Support: ✔

Templates

Overrides: woodmart/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart-child/woocommerce/emails/customer-completed-order.php
woodmart-child/woocommerce/emails/customer-processing-order.php
woodmart-child/woocommerce/emails/email-styles.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product-reviews.php
woodmart/woocommerce/single-product.php

Outdated Templates: ❌

					Learn how to update

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
product-pre-publish-modal
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-custom-fields
settings
async-product-editor-category-field
launch-your-store

Daily Cron: ✔ Next scheduled: 2024-04-18 00:19:12 +01:00
Options: ✔
Notes: 9
Onboarding: completed

Action Scheduler

Complete: 17,144
Oldest: 2024-03-17 18:42:51 +0000
Newest: 2024-04-17 19:00:50 +0100

Pending: 6
Oldest: 2024-04-17 19:55:48 +0100
Newest: 2024-04-20 03:11:48 +0100

Store Credit

Prices entered with tax: yes
Show My Account: yes
Delete after use: yes
Individual use: yes
Include tax: no
Apply to shipping: yes
Coupon code format: {coupon_code}
Overrides: -

Status report information

Generated at: 2024-04-17 19:06:04 +01:00
`

Isolating the problem

  • I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
  • This bug happens with a default WordPress theme active, or Storefront.
  • I can reproduce this bug consistently using the steps above.
@ktmn
Copy link

ktmn commented Apr 18, 2024

It's also missing spacing. While both badges have 2px left margin, the "Orders" text has a space after it, "Extensions" doesn't.

When you go to "My subscriptions" to see what the 1 is all about, it says

Connect your store to WooCommerce.com using the WooCommerce.com Update Manager. Once connected, you'll be able to manage your subscriptions, receive product updates, and access streamlined support from this screen.

but makes no effort to explain what the "connection" is or means or why it's needed.

@kingyyyyyy
Copy link
Author

It's also missing spacing. While both badges have 2px left margin, the "Orders" text has a space after it, "Extensions" doesn't.

When you go to "My subscriptions" to see what the 1 is all about, it says

Connect your store to WooCommerce.com using the WooCommerce.com Update Manager. Once connected, you'll be able to manage your subscriptions, receive product updates, and access streamlined support from this screen.

but makes no effort to explain what the "connection" is or means or why it's needed.

Yes, mine also is missing the space between the (1) and the Extensions.

@jonathansadowski jonathansadowski added focus: react marketplace Issues relating to the React Marketplace team: Desire Woo Marketing and WooCommerce.com customer experience labels Apr 22, 2024
@tdrayson
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This is so infuriating! Came here to say the same thing.... no way to disable or close the notification?

@OmarFPG
Copy link

OmarFPG commented May 10, 2024

I noticed that this notification only goes away not only after connecting to WooCommerce.com, but after installing the WooCommerce.com Update Manager. If you delete the plugin the notification goes away. This comes across as intrusive and a bit deceptive if you don't have any paid extensions from the marketplace.

Related: 8161731-zd

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