Inconsistent comments block when viewing a post in-app

[yscik]

Expected behavior

Opening a post in the app as an author shows the post with Leave a Reply box when commenting is enabled.

Actual behavior

Option to comment is missing. When there are already comments, a "Comments are closed" text is displayed.
(Commenting is available in browsers)

Steps to reproduce the behavior

• Open site in IOS app
• Go to Blog Posts
• Tap View in a post
• Try to leave a comment

Tested on iPad, iOS 13.3, WPiOS 14.0

I have two test blogs and the issue only comes up in one of them, the one on a Business plan/AT.
However a user might be having the same issue with a blog on the Personal plan.
Both are set to require login to connect.

[designsimply]

Hi @yscik, thanks for the report! I tried following your steps but I was able to see the Leave a Reply box on a post where there are already comments after going to Blog Posts > View. (30s)

There are a few possibly-related issues on file that sound close-to-but-not-exactly-the-same as what you've reported.

In #10262, there's a report noting that even if you can see the Leave a Reply box in a Webview you cannot successfully leave a comment. In that case, please direct users to leave comments either using another area of the app such as Comments or Notifications or by using a browser instead of the in-app browser.

In #13079, there's a report that comments are sometimes disabled per-post when a post is published from the mobile app even though the site settings have comments on by default. It sounds like this might be what's happening in your case, except I think you would have seen the Comments are closed text in a browser too in that case. Would you mind checking the Discussion > Allow comments option for the post where you saw the problem happen and let me know if it is checked or unchecked?

[yscik]

I've checked, comments are allowed for the post. Looks like the user is not having this problem after all, so it might be only happening for Atomic sites.