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Reader not playing video #21011

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guarani opened this issue Jul 5, 2023 · 6 comments
Open

Reader not playing video #21011

guarani opened this issue Jul 5, 2023 · 6 comments

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@guarani
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guarani commented Jul 5, 2023

Expected behavior

The Reader should play videos.

Actual behavior

I see an error message when trying to watch videos in Reader.

Steps to reproduce the behavior

  1. Navigate to a site with a video (the video should be hosted on VideoPress
  2. Open the site in Reader
  3. Notice the "There's been an error" message

I haven't checked how widespread this issue is. The site where I saw this is a private WP.com site.

Tested on iPhone 11, iOS 17.0 beta 2, Jetpack iOS 22.6
@guarani
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guarani commented Jul 5, 2023

I'm also seeing this error on mobile Safari and mobile Chrome, but not on these browser's desktop versions.

@tiagomar
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This is what I see on Jetpack iOS 23.3:

image

There was no error message and this was not a private site.

@tiagomar
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I created a new post with a video using VideoPress block and another using the Video block. In reader, only the Video block is displayed. Both appeared in the webview.

@tiagomar tiagomar added the Gutenberg Editing and display of Gutenberg blocks. label Sep 28, 2023
@guarani
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guarani commented Oct 2, 2023

While unlikely, do you think this could be related to the recent media picker update @kean? Seems unlikely, but given the High priority of this issue I thought I'd ask for your thoughts.

@kean
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kean commented Oct 2, 2023

@guarani, I tested the following:

  • Adding the VideoPress block to one of my Premium sites from wp.com: the block is not displayed in the Reader
  • Opening a post with a VideoPress block in the Reader in Jetpack 22.6: the block is not displayed

@SiobhyB SiobhyB assigned SiobhyB and unassigned SiobhyB Feb 27, 2024
@SiobhyB SiobhyB removed the Gutenberg Editing and display of Gutenberg blocks. label Feb 28, 2024
@dangermattic
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Thanks for reporting! 👍

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