undefined method `avs_result' for nil:NilClass

[ryaan-anthony]

Forter 1.2.3
Workarea 3.4.16

Attempting to place an order causes error:

NoMethodError: undefined method `avs_result' for nil:NilClass
  from workarea/forter/tender/credit_card.rb:48:in `verification_results'
  from workarea/forter/tender/credit_card.rb:23:in `to_h'
  from workarea/forter/payment.rb:38:in `build_tender_details'
  from workarea/forter/payment.rb:15:in `block in to_a'
  from workarea/forter/payment.rb:13:in `map'
  from workarea/forter/payment.rb:13:in `to_a'
  from workarea/forter/order.rb:86:in `forter_payments'
  from workarea/forter/order.rb:47:in `to_h'
  from workarea/checkout/collect_payment.decorator:8:in `purchase'
  from workarea/checkout.rb:193:in `place_order'

[jyucis]

@ryaan-anthony

Can you give more details around what payment processor you are using? It looks like the transaction has no response, which is strange because fotrter evaluates the fraud post authorization.

Is the order being placed? Can you copy and paste the response from the credit card tender? This will help troubleshoot the issue.

[jyucis]

@ryaan-anthony It seems that you are using checkout.com as a payment processor.

Make sure to use their approved test cards here: https://docs.checkout.com/docs/testing - using anything else will result in the behavior you are describing.

[ryaan-anthony]

That's correct, checkoutdotcom plugin is installed/configured and we are using the test cards only.

[jyucis]

Can you post the response of the transaction?

[ryaan-anthony]

Sure, how can i generate a raw response?

[jyucis]

Find a failed order and get the response from the transaction:

payment = Workarea::Payment.find('ORDERIDHERE')
payment.tenders.first.transactions.first.response

Some other helpful information:
1 - Is your payment processor in test or production mode.
2 - Is a hard error being thrown to the user or is the user going back to payment with a declined message?