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NOTE: IF YOU DO NOT ATTACH A SEQUENCE THAT DEMONSTRATES YOUR PROBLEM THEN THERE IS A HIGH PROBABILITY YOUR ISSUE WILL JUST BE CLOSED AND NOT INVESTIGATED.
Describe the bug
My 3D models are continually dissapearing. It occured during 2022.02 however a restart seemed to fix the issue. Now in 2022.4 even a restart doesn't fix it. I have to select the 3D model again, for each one of them. However the texture of the 3D model is no longer appearing.
To Reproduce
There doesn't seem to be any trigger for this error that I have noticed.
Expected behavior
For my 3D models to be persistent and not continually dissapearing
Screenshots
Versions (please complete the following information):
MacOS 12.0.1
The text was updated successfully, but these errors were encountered:
If the textures just quit showing up I'd say you had spaces in the filename of the texture which became an issue when we updated the OBJ file loader. But if they are intermittently disappearing then I suspect your computer. You should do a Package Log Files and attach the zip file.
In addition to Gils great idea, if you just changed the name of your OBJ you would also have to then edit the obj name referenced inside of the .mtl file.
It also could be worth a shot to rename it to have a space, redirect xlights to it and you should get Popup asking if you would want xLights to fix it for you, that will update the mtl as well.
NOTE: IF YOU DO NOT ATTACH A SEQUENCE THAT DEMONSTRATES YOUR PROBLEM THEN THERE IS A HIGH PROBABILITY YOUR ISSUE WILL JUST BE CLOSED AND NOT INVESTIGATED.
Describe the bug
My 3D models are continually dissapearing. It occured during 2022.02 however a restart seemed to fix the issue. Now in 2022.4 even a restart doesn't fix it. I have to select the 3D model again, for each one of them. However the texture of the 3D model is no longer appearing.
To Reproduce
There doesn't seem to be any trigger for this error that I have noticed.
Expected behavior
For my 3D models to be persistent and not continually dissapearing
Screenshots
Versions (please complete the following information):
MacOS 12.0.1
The text was updated successfully, but these errors were encountered: