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xlights won't load #3818

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Tink0328 opened this issue May 21, 2023 · 4 comments
Closed

xlights won't load #3818

Tink0328 opened this issue May 21, 2023 · 4 comments

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@Tink0328
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I recently decided to make the change from vixen to xlights due to the fact that I can do more in xlights but when I try to start xlights I get the splash screen showing up and then it disappears but the program won't load I'm using the latest version of the program. Is there any suggestions that anyone may have to help me out on this.

Glenn

@merryoncherry
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Which OS are you using, that will help decide how to investigate.

@computergeek1507
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I think this is already fixed

@HeyRay2
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HeyRay2 commented Aug 14, 2023

I'm having the same issue with builds 2023.10 and newer (2023.11 and 2023.12 latest nightly).

Per the logs, this appears to be an OpenGL / GPU driver issue, despite having the latest drivers for my GPU:

2023-08-13 20:22:28,011 9264 log_base [INFO] ******* OnInit: XLights started.
2023-08-13 20:22:28,012 9264 log_base [INFO] Version: 2023.12
2023-08-13 20:22:28,012 9264 log_base [INFO] Bits: 64bit
2023-08-13 20:22:28,012 9264 log_base [INFO] Build Date: Aug 13 2023
2023-08-13 20:22:28,012 9264 log_base [INFO] WX Version: wxWidgets 3.3.0
2023-08-13 20:22:28,012 9264 log_base [INFO] Machine configuration:
2023-08-13 20:22:28,012 9264 log_base [INFO] Total memory: 32768 MB
2023-08-13 20:22:28,012 9264 log_base [INFO] Free Memory: 21252874240.
2023-08-13 20:22:28,012 9264 log_base [INFO] Current directory: C:\Program Files\xLights
2023-08-13 20:22:28,012 9264 log_base [INFO] Machine name: ORTHANC
2023-08-13 20:22:28,012 9264 log_base [INFO] OS: Windows 11 (build 22621), 64-bit edition
2023-08-13 20:22:28,012 9264 log_base [INFO] OS: Windows NT family(XP / Vista / 7 / 8 / 10). 10.0
2023-08-13 20:22:28,012 9264 log_base [INFO] 64 bit
2023-08-13 20:22:28,012 9264 log_base [INFO] Little Endian
2023-08-13 20:22:28,012 9264 log_base [INFO] CPU Arch: x64
2023-08-13 20:22:28,012 9264 log_base [INFO] Main thread id: 0x2430 or 9264
2023-08-13 20:22:28,158 9264 log_base [DEBUG] xLightsFrame being constructed.
2023-08-13 20:22:28,182 9264 log_base [DEBUG] Loading splash image.
2023-08-13 20:22:28,190 9264 log_base [DEBUG] Splash loaded. IsOk TRUE, 773x247
2023-08-13 20:22:28,205 9264 log_base [DEBUG] Splash painting.
2023-08-13 20:22:28,375 9264 log_base [DEBUG] Show directory .
2023-08-13 20:22:28,375 9264 log_base [DEBUG] xLightsFrame constructor UI code done.
2023-08-13 20:22:28,376 9264 log_base [DEBUG] Suppress Dock HousePreview: false.
2023-08-13 20:22:28,376 9264 log_base [DEBUG] Suppress Dock ModelPreview: false.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Config: AppName 'xLights' Path '' Entries 1 Groups 0 Style 2 Vendor .
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Play Controls On Preview: false.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Autoshow House Preview: false.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Small Waveform: false.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Model Blend Default Off: false.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Low Defintion Render: false.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Snap To Timing Marks: false.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] xLightsFrame constructor creating sequencer.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] CreateSequencer: Creating Panels.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Sequencer grid.
2023-08-13 20:22:28,466 9264 log_base [DEBUG] Creating main sequencer
2023-08-13 20:22:28,474 9264 log_base [DEBUG] Creating Timeline
2023-08-13 20:22:28,474 9264 log_base [INFO] If xLights crashes after this log message then the root cause is almost always a problem between OpenGL and their video drivers.
We recommend they download the latest drivers from their card provider ... not from their operating system provider.
2023-08-13 20:22:29,499 9264 log_base [DEBUG] Creating GL Canvas for WaveForm
2023-08-13 20:22:29,499 9264 log_base [DEBUG] Creating Waveform
2023-08-13 20:22:29,500 9264 log_base [DEBUG] Creating RowHeading
2023-08-13 20:22:34,640 9264 log_base [DEBUG] Creating GL Canvas for EffectGrid
2023-08-13 20:22:34,646 9264 log_base [DEBUG] Create time display control

System specs (Laptop):

CPU: Ryzen 9 5980HX with Radeon Graphics
GPU: AMD Radeon RX6800M
GPU Driver: 23.7.2 (Released 07/25/23)
RAM: 32GB DDR4-3600
OS: Window 11 64-bit

@cybercop23
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@Tink0328 if this is no longer an issue, can you please close?

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